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Hilton London Heathrow Airport Terminal 5

4.0 star property

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Photo gallery for Hilton London Heathrow Airport Terminal 5

Exterior
Restaurant
Lobby
37-inch LCD TV with cable channels, TV
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Hot tub
  • Room service
  • Bar

Explore the area

Map
Poyle Road, Colnbrook, Slough, England, SL3 0FF
  • Windsor Castle
    ‪11 min drive‬
  • Thorpe Park
    ‪13 min drive‬
  • LEGOLAND® Windsor
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Suite, Business Lounge Access

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV

Family Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 3 Single Beds, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 3 Single Beds, Connecting Rooms

  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Business Lounge Access

37-inch LCD TV with cable channels, TV

Executive Room, 1 King Bed, Business Lounge Access

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Business Lounge Access

Bathroom shower

Deluxe Suite, Business Lounge Access

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sofitel London Heathrow

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (4581)
The price is €199
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Sofitel London Heathrow

About this property

Hilton London Heathrow Airport Terminal 5

Hotel with bars, in the vicinity of Windsor Castle
A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.
Our customers tell us that they can't get enough of the helpful staff at Hilton London Heathrow Airport Terminal 5. During your stay, you'll be close to Windsor Castle. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Windsor Castle and 13 minutes from Thorpe Park
  • Airport shuttle service available for a fee
Hilton London Heathrow Airport Terminal 5 offers its guests Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Slough hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
The Gallery – On-site restaurant.
Musettis Coffee Shop – This coffee shop serves lunch and light fare. Open daily.
River Bar – On-site bar. Open selected days.
Gallery Bar – On-site bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
  • Parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 20.95 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Bar
  • Musettis Coffee Shop
  • River Bar
  • The Gallery

Things to do

  • 24-hour gym
  • Hot tub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,149 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 accessible parking spaces
  • Accessible airport shuttle
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 20.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Self-parking fee: GBP 16.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Heathrow Airport Terminal
Hilton London Heathrow Airport Terminal 5
Hilton London Terminal 5
Hilton London Terminal 5 Hotel
Hilton London Terminal 5 Hotel Heathrow Airport
Hilton Terminal 5
Hilton Terminal 5 Heathrow Airport
Hilton Terminal 5 London
London Heathrow Airport Terminal 5 Hilton
Terminal 5 Hilton
Hilton London Heathrow Airport Terminal 5 Hotel Slough
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Termin
Hilton London Heathrow Airport Terminal 5 Hotel
Hilton London Heathrow Airport Terminal 5 Slough
Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 510 out of 1151 reviews
Rating 8 - Good. 300 out of 1151 reviews
Rating 6 - Okay. 133 out of 1151 reviews
Rating 4 - Poor. 97 out of 1151 reviews
Rating 2 - Terrible. 111 out of 1151 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious stay
Terrific hotel, plentiful bathroom products if needed and my bed was extremely comfortable and the room was white glove clean!! I was randomly selected as "the guest of the day" which provided me to an Executive Room, access to the Executive Lounge and a free breakfast! Such a great surprise!! The light snack of fruit, chocolate, cookies and smoothie after a late night arrival was greatly appreciated! Special mention must be made of the night receptionst, Geetanjali Sharma, who is a great asset to this hotel and the epitome of graciousness and professionalism!! I wouldn't hesitate to recommend staying here!
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

10/10 Excellent

GURINDERPAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got free drinks and snacks at bar with voucher.
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My reservation was paid upfront through Expedia but the hotel insisted on charging me again anyway. They basically put the issue on to me to resolve a problem between Expedia and themselves. I’m now out of pocket and chasing a query I had no responsibility for. Just a poor service with very little ownership or acceptance on their part. Pool was also closed with no apology offered.
Stayed 1 night in Dec 2024

10/10 Excellent

Wilson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. For business or pleasure, this is the place to be.
Stayed 1 night in Dec 2024

2/10 Terrible

Neil

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
T5 Hilton
Customer n service nonexistent More of a Drs Reception than a hotel
Stayed 1 night in Dec 2024

8/10 Good

Lakshmi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khany
Great stay, great hotel and staff
Stayed 1 night in Dec 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and ubicatio
Excellent hotel and ubicatio
Stayed 1 night in Dec 2024

8/10 Good

jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hongyin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Edward, Auckland

Stayed 1 night in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. Excellent customer service. Shuttle to the airport. Overall very good experience.
Stayed 1 night in Nov 2024

4/10 Poor

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Unfortunately we had no electricity so were unable to have a shower/coffee etc in the morning. We were due in the airport at 5.30 am so it as most inconvenient. The staff were most apologetic and did make us a coffee once requested
Stayed 1 night in Nov 2024

10/10 Excellent

Katy

Liked: Property conditions & facilities, room comfort
We were upgraded to executive level as we were the couple of the day! We had fruit and sweets in our room and could have had a complimentary breakfast if our flight had not been so early! Beds were super comfy and bathroom well stocked. Thank you Hilton T5 we had a fantastic stay
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just very nice, cheap shuttle to the airport. Good value for money. Staff in reception, restaurant and bar were very helpful 👍
Stayed 1 night in Nov 2024

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