Hilton London Heathrow Airport Terminal 5

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

Hot tub

Room service

Bar

Explore the area

Poyle Road, Colnbrook, Slough, England, SL3 0FF

Stockley Park
9 min drive
Gallery Restaurant
1 min walk
Wraysbury Station
4 min drive
London (LHR-Heathrow)
12 min drive

Room options

Minibar, in-room safe, desk, laptop workspace

Executive Room, 2 Single Beds, Business Lounge Access

28 sq m
City view
Sleeps 2
2 Single Beds

Room, 1 King Bed

28 sq m
City view
Sleeps 2
1 King Bed

Suite, Business Lounge Access

55 sq m
City view
Sleeps 4
1 King Bed

Executive Room, 1 Queen Bed, Business Lounge Access

28 sq m
City view
Sleeps 2
1 Queen Bed

Family Room, 1 King Bed

28 sq m
City view
Sleeps 4
1 King Bed

Twin Room

28 sq m
City view
Sleeps 2
2 Single Beds

Family Room, 3 Single Beds, Connecting Rooms

City view
Sleeps 4
3 Single Beds

Room, 1 Queen Bed, Accessible

28 sq m
City view
Sleeps 2
1 Queen Bed

Executive Room, 1 King Bed, Business Lounge Access

28 sq m
City view
Sleeps 2
1 King Bed

Deluxe Suite, Business Lounge Access

65 sq m
City view
Sleeps 4
1 King Bed

Similar properties

Spa

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel with bars, in the vicinity of Windsor Castle

A restaurant, 2 bars/lounges and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.

Hilton London Heathrow Airport Terminal 5 offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. 37-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.

Our customers tell us that they can't get enough of the helpful staff at Hilton London Heathrow Airport Terminal 5. During your stay, you'll be close to Windsor Castle. Features include free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
Full breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym, a steam room and a sauna
Guests have great things to say about the clean guestrooms and the helpful staff
11 minutes by car from Windsor Castle and 13 minutes from Thorpe Park
Airport shuttle service available for a fee

Hilton London Heathrow Airport Terminal 5 offers its guests Access to hot tub, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9149 square feet (850 square metres) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hilton London Heathrow Airport Terminal 5. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Slough hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

The Gallery – On-site restaurant.

Musettis Coffee Shop – This coffee shop serves lunch and light fare. Open daily.

River Bar – On-site bar. Open selected days.

Gallery Bar – On-site bar. Open daily.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 4:30 AM to midnight at scheduled times
Parking on site (GBP 16 per night)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10:30 AM for a fee: GBP 20.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Gallery Bar
Musettis Coffee Shop
River Bar
The Gallery

Things to do

24-hour gym
Sauna
Spa tub
Steam room
TV in common areas

Family friendly

Children's games
Free cot
In-room sofa bed
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance

Business services

8 meeting rooms
9,149 square feet of conference space
Business centre

Outdoors

Garden
Picnic area
Terrace

Spa

Deep-tissue massages
Hot stone massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
13 accessible parking spaces
Accessible airport shuttle
Lift (89 centimetre wide door)
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (76 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Sofa bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

37-inch LCD TV with cable channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 20.95 per person
Airport shuttle fee: GBP 6.80 per person (one-way)
Airport shuttle fee per child: GBP 6.80 (one-way)
Self-parking fee: GBP 16.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Heathrow Airport Terminal

Hilton London Heathrow Airport Terminal 5

Hilton London Terminal 5

Hilton London Terminal 5 Hotel

Hilton London Terminal 5 Hotel Heathrow Airport

Hilton Terminal 5

Hilton Terminal 5 Heathrow Airport

Hilton Terminal 5 London

London Heathrow Airport Terminal 5 Hilton

Terminal 5 Hilton

Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Hotel

Hilton London Heathrow Airport Terminal 5 Slough

Hilton London Heathrow Termin

Hilton London Heathrow Airport Terminal 5 Hotel

Hilton London Heathrow Airport Terminal 5 Slough

Hilton London Heathrow Airport Terminal 5 Hotel Slough

Hilton London Heathrow Airport Terminal 5 Reviews

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Good

Andy

Travelled with family

22 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay at Hilton. Had two connecting rooms on level 4.

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

21 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

18 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

Lynne

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely first class stay. Not only where we upgraded we received a complimentary drink and breakfast. Room was spacious comfortable and perfect for our stay. Breakfast was a great selection the staff all of them helpful happy and willing to make our experience pleasurable thank you Hilton group and thank you to all your staff

Stayed 1 night in Sep 2024

6/10 Okay

Michael

16 Sept 2024

Disliked: Staff & service

Room was clean and comfortable. TV kept freezing, so we were unable to watch anything turn it off.

Stayed 1 night in Sep 2024

10/10 Excellent

Rita

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay by airport. Restaurant food very good.

Stayed 1 night in Sep 2024

10/10 Excellent

Graham

Travelled with group

14 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday start

Great hotel close to terminal. Hoppa bus service. Onlyniggle is aservice charge is added to e erything even getting drink at bar, starts to become annoying

Stayed 1 night in Sep 2024

2/10 Terrible

Bayan

11 Sept 2024

Disliked: Cleanliness, staff & service

Terrible experience, rude staff, and no room as promised! We booked this Hilton to rest during our layover in London, only to find out at 11pm, when we arrived to check in, that they didn’t have a room for us. Despite our check-in time being 3pm, we were never notified of this issue beforehand. Instead, we were told on the spot that they were booking us into another hotel – a much cheaper, lower-quality hotel that cost half the price. To make matters worse, they refused to refund the difference. Throughout the conversation, the staff were incredibly rude, dismissive, and mostly ignored us. They didn’t answer our questions and simply offered to cancel our reservation with an attitude, as if that was the solution to their mistake. This was an awful experience, and I will never stay at this hotel again.

Stayed 1 night in Sep 2024

6/10 Okay

Haley

10 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

Nicholas, Folkestone

Business traveller

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It's convenient for Heathrow and usefully outside the ULEZ area

Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

ROSALIND

7 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very handy for Terminal 5

A useful close overnight place before an early flight at Terminal 5. One important fact. Don’t pay for your parking in the car park but pay at reception when you check in, it’s half the price. Very helpful reception. Good early opening Starbucks in the lobby. Basic but handy. Room clean & bed ok. And incredible soundproofed windows. No plane noise at all!!

Stayed 1 night in Sep 2024

10/10 Excellent

JOE

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Uchenna

Travelled with family

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was my first time staying at this property. I found it very convenient using the Hotel hoppa.

Stayed 1 night in Aug 2024

8/10 Good

Joseph

Business traveller

4 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s a long way to T5

Difficult to find and nowhere near Terminal 5 as it has stated in its name. Doors were locked and staff very unfriendly. Room was musty and not very clean.

Stayed 1 night in Sep 2024

8/10 Good

Janice

4 Sept 2024

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

Reception staff are wonderful. Restaurant staff need retraining, there were many people complaining whilst we were there. The lady on the desk just said sit over there with a casual wave of her hand. We had to ask for a menu, then ask again for someone to take our order, there were only a couple of other diners there at that point… Then had to ask for the bill… Food was mediocre Terrible service from a Hilton!

Stayed 1 night in Sep 2024

8/10 Good

Louis

Business traveller

4 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

6/10 Okay

meloneze

3 Sept 2024

Liked: Cleanliness

Breakfast fantastic, room nice, large good lighting lovely bathroom but bath high too climb up in to use shower. Hotel quiet with good facilities. Not clear what opening hours were for spa and several hydro pool features not working. Hotel could do with a good update. It's not terrible but needs a lift like the lights in the mezzanine restaurant and the spa. Generally staff nice and did not come across any issues with them.

Stayed 2 nights in Sep 2024