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Best Western Springfield West Inn

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Springfield West Inn

Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪9 min walk‬
  • Majestic Theatre
    ‪20 min walk‬
  • Olympia Ice Center
    ‪4 min drive‬
  • Westfield, MA (BAF-Barnes Municipal)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn West Springfield

Pool
Breakfast included
Parking included
Free WiFi
3.5 out of 5, Good, (1001)
The price is €90
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Quality Inn West Springfield

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Best Western Springfield West Inn gets good marks from our customers. During your stay, you're just a quick walk from Connecticut River. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • Steps from Connecticut River and 6 minutes by car from MassMutual Center
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

Guests are served a free continental breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 1001 reviews" "
Rating 8 - Good. 370 out of 1001 reviews" "
Rating 6 - Okay. 152 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 58 out of 1001 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Stayed 1 night in Sep 2024

6/10 Okay

Barbie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were comfortable, rooms were clean, however the air freshener used in our room was way too strong. We could smell it in the lobby area too, but not as strong.
Stayed 1 night in Oct 2024

6/10 Okay

tom

Liked: Cleanliness
It was nice and afforda ble
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Slightly outdated but great breakfast and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gururaj

Stayed 1 night in Oct 2024

4/10 Poor

Kayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not great, hotels are all expensive these days so I suppose we got what we paid for but I would recommend staying somewhere else if you can afford it
Stayed 2 nights in Sep 2024

6/10 Okay

Harumi

Liked: Cleanliness
The toilet was keep running and hear the elevator sounds. When I wanted to check out nobody was around at the front desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Jarylska Suarez De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its good
Stayed 2 nights in Oct 2024

2/10 Terrible

Shirley M.

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely ruined my plans. Expedia advertises its .22 miles from landmark and 9 min walk. Its about a 15 min drive and you cant walk to landmark you have to go on the highway. Place stunk like a sewer.
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Gentleman at the front desk was great, but the hotel itself was pretty run down. The lobby and hallways were not well kept, the windows even before entering the hotel were extremely dirty, neighbors were smoking cigarettes filling the room with the smell of smoke, tv didn't work at all, noisy AC, stains on the linens, dirty hardware in bathroom, sticky tile near the sink...overall nasty experience.
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Stayed 1 night in Sep 2024

8/10 Good

Blake

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room. Fairly clean but could use some touching up maintenance
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Cameron

Travelled with family
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

8/10 Good

Amber

It was ok
Stayed 1 night in Sep 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Dana

Travelled with partner
Disliked: Property conditions & facilities
See above
Stayed 1 night in Sep 2024

6/10 Okay

Ray

Stayed 2 nights in Sep 2024

6/10 Okay

Joyce

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room seemed clean except dead flies on the sill. The carpets in the 1st floor hall and lobby are very dirty. Dead flies (lots) on air conditioner and sills and on floor by them. Lobby chairs are worn and smelled. The sheers in lobby were not clean, nor the windows.
Stayed 1 night in Sep 2024

6/10 Okay

alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
American Flag was bleached white. Directions to Big E were not available
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
A staff member had clearly used the bathroom of our room before we checked in, as the bathroom light was on, the room stunk of feces and the toilet had feces in it. I do not blame the housekeeping staff, as it was probably a maintenance person, but since the bathrooms had no fan, our first night in the room was stink. The person who checked us in was really great and helpful.
Stayed 2 nights in Sep 2024

4/10 Poor

Giana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Albert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place was not the cleanest ….
Stayed 1 night in Sep 2024