Courtyard by Marriott Troy

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

Pet-friendly

Breakfast available

Parking available

Housekeeping

Gym

Explore the area

115 Troy Plaza Loop, Troy, AL, 36081

Veterans Memorial Stadium
2 min drive
Troy University
3 min drive
Domino's Pizza
1 min walk
Rodeo Mexican Restaurant
1 min walk

Room options

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

33 sq m
Sleeps 4
2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

33 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

29 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

29 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

33 sq m
Sleeps 4
2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

33 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

33 sq m
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom

65 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel in Troy with fitness centre and seasonal outdoor pool

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.

Courtyard by Marriott Troy offers 74 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Troy. During your stay, you'll be within walking distance of Veterans Memorial Stadium. Free WiFi in public areas, an outdoor pool and a restaurant are available.

Free WiFi and wired Internet
Enjoy American cuisine while dining at Bistro
Cooked-to-order breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance and wedding services
On-site recreation includes a gym
Just a 2-minute drive from Veterans Memorial Stadium and a few minutes from Troy University
Pets welcome for a fee

Courtyard by Marriott Troy offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and 2 meeting rooms. Event space at this hotel measures 1001 square feet (93 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Courtyard by Marriott Troy. Parking is available for a fee.

This 3-star Troy hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Courtyard by Marriott Troy has a restaurant serving breakfast and dinner.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Parking on site (USD 5.12 per day)
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 1 to 20 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Bistro

Things to do

Gym
Outdoor pool

Family friendly

Free cot
Grocery/convenience store
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

1,001 square feet of conference space
2 meeting rooms
Business centre

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height electrical sockets in bathroom
Low-height view port in door
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch flat-screen TV with cable channels

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 19 September 2024 to 30 November 2024 (completion date subject to change). The following areas are affected:

Lift
Hallway

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets: USD 5 per pet, per day, plus a one-time cleaning fee of USD 50
Maximum 2 pets

Children and extra beds

Children are welcome.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 1 to 20 per person
Self-parking fee: USD 5.12 per day
Pet fee: USD 5 per pet, per day plus a one-off USD 50 cleaning fee
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open on 01 March and close on 04 September.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Hotel Troy

Courtyard Marriott Troy

Courtyard Troy

Courtyard Troy Marriott

Marriott Courtyard Troy

Marriott Troy

Troy Courtyard

Troy Courtyard Marriott

Troy Marriott

Troy Marriott Courtyard

Courtyard By Marriott Detroit Troy Hotel Troy

Courtyard Marriott Troy Hotel

Courtyard by Marriott Troy Troy

Courtyard by Marriott Troy Hotel

Courtyard by Marriott Troy Hotel Troy

Courtyard by Marriott Troy Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Amy

Travelled with family

4 Sept 2024

Disliked: Property conditions & facilities

The place was in a good location - very close to campus, which was a huge plus! The hotel itself was not up to the typical Courtyard standards. There were various stages of construction throughout, with peeling paint on the wall and dirty walls and baseboards. There was not breakfast available. The fitness center was good, except the AC wasn’t working and there were no fans. Overall, it was just okay - I guess I expected more because it was a Courtyard and I have never stayed in one that wasn’t very nice.

Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Business traveller

31 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Same as my other review of this property. I booked through this app so I should not have to pay any fees or taxes. But the hotel still decided to take $20 off of my card and not return all of it. And charged me for parking. They charged me for parking when I didn't even park a car there. They didn't even warn that they would be charging for parking. They also charged me a restaurant tax. I never dined in the restaurant. This is flat out theft and an excusable. I was told by a person that works the front desk that this is their policy. And that everybody complains about it. But they just do it anyway. They just steal from every person that stays there anyway? That's their policy? If they aren't telling you about these fees ahead of time and they aren't getting permission to take it from you. It's theft. Plain and simple

Stayed 1 night in Aug 2024

2/10 Terrible

Christian

Business traveller

31 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

I booked the room through this application. In this application it says that all fees and taxes are included. You're at the hotel they took $20 off of my card. And it kept $7 for taxes and fees. They charged me for parking which they never told me about. And they charged me a restaurant tax And I didn't use the restaurant. I also never parked a vehicle there. I was dropped off by someone I work with. So basically this hotel stole from me. They did it on both of my stays. And since I'm supposed to keep booking this property Because it's what my company wants me to use. I guess I can look forward to them stealing for me every time I stay there. The person working the front desk told me that every single person complains about these fees being added. That's a regular thing. And that it's just their policy. Their policy is to steal from you? I was contacted by a salesperson who said I would be refunded. I replied to them but I never heard from them again. Because I want to know if I'm going to be refunded for the second stay. And for every other stay. Or do I need to start booking somewhere else.

Stayed 1 night in Aug 2024

6/10 Okay

BILL

26 Aug 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in Aug 2024

4/10 Poor

BILL

Business traveller

26 Aug 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Staff was fantastic however there were issues with my room. Toilet had a dirty ring in it. Looked like it needed a good scrubbing with comet. When I pulled the bedspread back on both beds' sheets were wrinkled like they didn't change sheets. Desk chair had white stains. I asked for another room and they gave me one. Same issues with new room but desk chair was ok. And they charge for parking!!! I'd recommend the Hampden Inn next door.

Stayed 2 nights in Aug 2024

8/10 Good

Val

25 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

11 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Not a word

The check in clerk did not say one single word to me. When I arrived, he just looked at me until i told him my name. He then did not say a word during the transaction and handed me the card key, again without saying anything. The check out clerk was nicer and spoke to me. This is unusual, as i usually experience good customer service at this particular hotel and location.

Stayed 1 night in Aug 2024

6/10 Okay

Wade

9 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

It appears to be undergoing renovations so that is a temporary negative. The location is ideal.

Stayed 2 nights in Aug 2024

2/10 Terrible

Bernice

Travelled with partner

5 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

check Friday August 2, 2024 Rm 105- room smell ac had mold and smell of mold Switch to Rm 108- spent friday night and woke up to wet carpet..after rain, carpet wet and mold in corner of ac Ck in clerk stated we couldn't switch room until clean up crew come in which would be in a couple hours.. Miss Bonnie also at ck in counter....poor customer service..proceeded to say to me unfortunately there's nothing we can do about that, it was heavy rain last night.. a room that begin to smell and carpet is saturated in water due heavy rain..unacceptable Switch to Rm 206 was given after Terrell assistant the check in clerk Jessica .. Room 206 was ok. After checking out the new room..I went back to from desk and asked for manager on duty, which I was told they don't work on weekends and will be on duty on Monday I also told Miss Bonnie what she stated was unacceptable and very poor customer service, she apologize for what she stated previously, however it was already said.

Stayed 3 nights in Aug 2024

10/10 Excellent

Angeline

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was very clean, but the window was a mess. Could hardly see through it because of green mildew. The soap dispensers could have used some labels. Beds were very comfortable.

Stayed 1 night in Jul 2024

4/10 Poor

Carla

Travelled with family

27 Jul 2024

Disliked: Amenities, property conditions & facilities

We arrived at the hotel late in the evening. We were told that the systems were down and we were unable to check in until approximately 30-40 minutes after we arrived. We finally got into our rooms at 10:30pm after many hours of driving. We were unable to shower the next morning due to the water being brown. The water stained the bottom of the tub. Also, we were unable to brush our teeth with the tap water because of the dirty water. When we arrived, there was noticeable water damage in the lobby and on our floor of the hotel. There was exposed pipes and wallpaper that had been ripped off to be replaced at some point. All the front desk offered was complimentary water bottles to wash our face and brush our teeth. We were not given any money back for this huge inconvenience, considering we had a special event to attend the morning that we checked out of the hotel. We have pictures and videos of the water conditions in the shower/tub. We were very dissatisfied with our stay.

Stayed 1 night in Jul 2024

2/10 Terrible

Kristi

26 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Robert Stephen

19 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Angelia

19 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Kerrie

14 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Elanora

13 Jul 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller

12 Jul 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel located in convenient proximity to Troy University. However, water stains allover ceiling, room not very clean, bathroom not cleaned. Fine for one quick night, but would not want to stay for prolonged period of time

Stayed 1 night in Jul 2024

6/10 Okay

Mark

6 Jul 2024

Liked: Staff & service

Disliked: Property conditions & facilities

While checking in on Tuesday, I noticed several blowers on the first floor. In addition, the ceiling appeared to be stained with water. The staff member assisting me shared that the sprinkler system was accidentally activated a few days prior to my arrival, which created water damage on each floor of the hotel. This also impacted the common area on the first floor, due to the positioning of blowers. During the second day of my stay the fire alarm in my room continued to periodically be activated, due to the system being tested. This lasted for several hours throughout the day. I completely understand that accidents will happen. However, as a courtesy, since I booked the room more than a week ago, I would have appreciated being informed of these issues by Marriott, before discovering them when checking in to the hotel.

Stayed 2 nights in Jul 2024

4/10 Poor

Jeremy, Robertsdale

Travelled with family, Business traveller

2 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

It’s not really the staff’s fault Were there water poured into the building. Specifically, right outside our room door. When they worked to clean it up, they use large fans that kept me up most the night.

Stayed 2 nights in Jun 2024

6/10 Okay

Alexis

2 Jul 2024

Stayed 1 night in Jun 2024

4/10 Poor

David, Delray Beach

Travelled with family

1 Jul 2024

Liked: Amenities

Disliked: Staff & service

This is very convenient for visiting my relatives in Pike County. When we checked in the key machine was not working. We never got a room key while we were there. A young man at the check-in desk was supposed to meet us at our room to let us in. I had to go back and get him. Corners of the bathroom floor next to the tub were dirty. The light blocking shads were torn loose from the track on one side.

Stayed 1 night in Jun 2024