Novotel York Centre

4.0 star property

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel York Centre

Exterior
Indoor pool
Exterior
Porch
Superior Room | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Fishergate, York, England, YO10 4FD
  • York Barbican
    ‪4 min walk‬
  • Clifford's Tower
    ‪7 min walk‬
  • York Castle Museum
    ‪8 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪55 min drive‬

Room options

Deluxe Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Family Double Room, 1 Queen Bed with Sofa bed

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel York Centre

Riverwalk York hotel in Fishergate with a sauna
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area and conference space. Housekeeping is available on request.
Novotel York Centre offers 146 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit and hairdryers. This York hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
Our customers tell us they can't get enough of Novotel York Centre's great location. During your stay, you're just a quick walk from York City Walls. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Gourmet Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • On-site recreation includes a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of York City Walls and Jorvik Viking Centre
  • Cats and dogs welcome for a fee
Novotel York Centre offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Novotel York Centre. For a fee, parking is available.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Gourmet Bar – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,153 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:30 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 40
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 17 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 per person
  • Self-parking fee: GBP 17 per night
  • Pet fee: GBP 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Novotel York Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1003 reviews" "
Rating 8 - Good. 310 out of 1003 reviews" "
Rating 6 - Okay. 118 out of 1003 reviews" "
Rating 4 - Poor. 37 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Room was very clean and a good size for 4 of us. Food was excellent and staff very friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

6/10 Okay

Abbie

Travelled with partner
Disliked: Cleanliness
Expensive and grubby. Tea splats all up the wall. Very tired room with damaged furniture.
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Very nice clean hotel. Conveniently located for walking into city centre and excellent parking facilities for a good price, including plenty of EV chargers.
Stayed 1 night in Oct 2024

6/10 Okay

Eloisa, Blackpool

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived before the designated check-in time and requested the receptionist for an early check-in. She mentioned that there were no rooms ready, but still requested my information, so I provided my complete name. She requested my name once more, mentioning that it was not in the system. Next, I presented her with the confirmation and receipt I had received via email and on my Expedia account. After glancing at my confirmation email/receipt, she continues to claim that my name wasn't in the system despite me spelling it out for her. When I inquired about the name on the system, she instantly changed her tone and said that it was in the system after all. Messing around like that completely changed my perception of the hotel as what could have been a smooth experience with excellent customer service ended up leaving a bad impression. A 4 star hotel must have excellent customer service and should not have unfriendly receptionists representing the hotel. Another criticism is that they should offer at least two bottles of water in the room since it is a 4-star establishment and there was a lack of amenities in the bathroom. Therefore, considering the price paid, it would be advisable to seek accommodation elsewhere with better services as this hotel resembles more of a 3-star rating.
Stayed 1 night in Oct 2024

8/10 Good

scott

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for visiting York
Very convenient location for visiting York. The rooms are clean and comfortable. Electric chargers for EV
Stayed 2 nights in Oct 2024

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for a long weekend. Lovely meal at The Indian Gardena and the Chinese just behind the local pub. Great facilities and comfy beds
Stayed 2 nights in Oct 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location if you are driving to York. Lovely riverside walk into the centre. We were able to leave our car there for the whole of the day of checkout so got to spend another full day of our weekend in York
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean, modern and very friendly and helpful staff. Good car park as well!
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sophie

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, will definitely be back
Stayed 1 night in Oct 2024

8/10 Good

Gemma

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Novotel is a great hotel for a weekend in York. Resaonably priced, clean, nice bar area. Its a 10 minute walk into the town centre and 5 minutes to the Barbican theatre if your their for a show. Highly recommend
Stayed 1 night in Oct 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Okay but probably better value elsewhere
We stayed in the executive suite, plenty of room and looked smart however there were only 2 plug sockets for charges/phones unless you had a cable which has a usb slot then there were plenty. The shower didn’t drain properly and the streaming service on telly didn’t work (Netflix etc). There are additional charges also for parking and the breakfast was limited. Full English was available but the sausages were very pink and put me off eating it.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

H

Liked: Cleanliness, property conditions & facilities, room comfort
Another fantastic stay at Novotel!
The hotel was generally extremely clean. Except for a few dirty stains on the bedroom carpet next to the bin. Rooms would benefit from the addition of a toilet brush. Staff are amazing very helpful and griendly. The refurbished pool ans sauna are a valued addition to the hotel. Will not stay anywhere else when staying in York!
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024