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"Great check in very quick and friendly. Used spa and pool before check in which was nice but felt like things are due to be updated. This continued when getting to the room. Overall nice stay but maybe be time to modernise"

"Honestly need to know what brand of mattress they use. Rooms were large and clean. Main area of hotel was beautiful and service was incredible - very friendly staff!! Will be my top pick next time I’m here."

"Parkgate is a great place to stay for a day or two in Cardiff. Walking distance from Cardiff Market, Castle and high street. Great food options and shopping nearby. The staff was great and very helpful. The spa (which is a separate business located in the hotel) wasn’t our favorite but the hotel ..."

"Staff were very helpful and accommodating and the request that I may have had also one of the rooms was not up to standard so the staff managed to relocate us to a different room overall good stay not any issues whatsoever in a very pleasant and enjoyable experience"

"Experience was seamless. Bedroom was super good for one night and the hotel is within walkable distance to all touristic spots I wanted to visit."

"Lovely hotel great location . Friendly staff and excellent breakfast"