"The check in time was so long they had two customers service representative they was both very so it me about 30 minutes to get check in. I was also double charged, I pre-paid prior to arrival the representative confirmed that In still charged me for additional night. Which Expedia called in had ..."

"very nice hotel"

"Room needs updating! Room was a little too warm. Had to open window. Weather was good."

"Great Hotel."

"Sublime"

"Hotel was very busy with New Years travelers. They had lots of fun activities especially for their Caesar Rewards members. All in all a fun weekend. The hotel is one of the older hotels and our room was large but old and basic. The bathroom was nice and had been updated with a nice shower and ..."

"The staff at check in-out, Valet, & restaurant staff were very nice & accommodating! However, checkout was at 11:00 & cleaning staff knocked once & immediately opened my door at 8:40am!! There was not an extra lock protection on my door( chain or anything). Again at 10:15-the same thing-1 knock & ..."

"Pleased with my experience"

"Loved pts express, room clean"

"Our first time staying here. It is a decent walk from downtown but there is a trolley stop directly beside the hotel so we would just do this due to how cold it was. The room itself was beautiful and honestly had that “cabin” feel to it, having a balcony was awesome looking over the river. I would ..."