"The staffs are very friendly and good services throughout the hotel."

"Excellent property, nice staff. Had good experience"

"Very nice resort, excellent service & staff. Only one thing, could the buffet restaurant keep the music volume more lower (starting from breakfast). Good adults only pool."

"Hotellilla kaikki toimi moitteetta. Palvelu ensiluokkaista ja erittäin ystävällistä henkilökuntaa. Aktiviteettia olisi riittänyt koko päivän aamusta iltaan hotellin järjestämänä. Aktiviteetit eivät kuitenkaan olleet häiriöksi vaikka itse olisi vain ottanut aurinkoa vieressä. Ruoka oli erittäin hyvää. ..."

"Older property, kids bunk beds extremely comfy but the king bed was so hard and uncomfy. Property is too spread out ( way too much walking) kids area is inside and extremely cold water, water slides on one side of property, pools in middle. Most of the staff was good, staff that helped kids was ..."

"Noa gusto que había un cenote y los juegos para los niños ya incluidos lo que no nos gustó fue que la barra de buffete estaba muy incompleta, poco acceso a restaurantes con reservación y el mantenimiento general del hotel deficiente"

"I liked the decor and glamorous feel of the resort, it speaks volumes and you feel like you're in a luxurious place. I like the natural trees and the jungle feel of the plants inside and outside the gates. The map provides a clear view of where to walk and where to run."

"The people the space the vibe."

"We stayed one day at a deluxe room. The room was not small and clean. The resort was smaller than I thought. The family with children below 15 would be good."

"We stayed at Turtle Beach as we needed 3 bedrooms and had a 3 year old with us. The pool/play areas were great and very well maintained. The unit itself was large, clean, and very comfortable. Easy 5 min walk to a supermarket, chemist etc. The onsite restaurant was very nice with enormous meals. ..."