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Mermaid Suite Hotel

3.0 star property

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Photo gallery for Mermaid Suite Hotel

Breakfast area
Triple Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Dining
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
3-4 Blenheim Street, London, England, W1S 1LA
  • Place, Oxford Street
    ‪1 min walk‬
  • Place, Bond Street
    ‪1 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Twin Room

7.0 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Quadruple Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room (5 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room (5 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Family Room (7 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Family Room (7 Adults)

  • Sleeps 7
  • 1 Double Bed and 5 Single Beds

View all photos for Studio (4 Adults)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Studio (4 Adults)

  • Sleeps 4
  • 1 Double Bed and 3 Single Beds

View all photos for Double Room

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Double Room

7.2 out of 10
Good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Mermaid Suite Hotel

Hotel with a restaurant, steps from Oxford Street
Along with a restaurant, this smoke-free hotel has a front desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features such as free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and an ATM
  • Guests have great things to say about the location and the helpful staff
  • Steps from Oxford Street and Bond Street
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front desk safe and an ATM.

This 3-star London hotel is smoke free.

Mermaid Suite Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London

Mermaid Suite Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 160 out of 629 reviews
Rating 8 - Good. 239 out of 629 reviews
Rating 6 - Okay. 131 out of 629 reviews
Rating 4 - Poor. 63 out of 629 reviews
Rating 2 - Terrible. 36 out of 629 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service
Ideal position, being just off Oxford Street, 10 minute walking distance from London Palladium. Bed linen and towels spotlessly clean. Bathroom clean. Beds a bit hard and uncomfortable unfortunately. In general room had everything we needed although in need off some refurbishment. Good value for what we paid in comparison to other hotel prices in that area.
Stayed 1 night in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The hotel is acceptable, and clean. It’s brilliantly positioned and the staff are very friendly and helpful.
Stayed 1 night in Sep 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Sep 2025

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for our plans
Stayed 1 night in Sep 2025

2/10 Terrible

Trudy

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had bed bugs and the manager was horrible,never stay there it should be closed down
Stayed 1 night in Sep 2025

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities
The area is very accessible fo anything. The only thing we dont like is we discovered a lot pf black mold at the bathroom ceiling. We experience body itxhy during pur stay. First time i stayed in a hotel dont hope soap shampoo and conditioner.
Stayed 3 nights in Aug 2025

8/10 Good

Bernadine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very small but was in excellent location, with lots of tube and trains stations around. There was safe streets and lots of shopping around, easy acess to the hop on hop off bus. Owner is very nice and always there to anawer questions. Very pleasant stay>
Stayed 9 nights in Aug 2025

8/10 Good

Steve

Liked: Staff & service
Relatively inexpensive for the neighborhood and location is great, the manager greeted us outside and was friendly and booking was smooth. Note that the room was on the top fifth floor, so tons of stairs to haul luggage. The main down downsides were the building is old and quite rundown, though they were clearly doing some touch up painting and are working to improve its rather rundown interior. The cleanliness of the rooms was ok, for while the actual pillow cases/linens and bathroom (which was clearly redone and is nice) were clean (critical), the room has many wall stains and floor spots and we found half a bottle of water and a leftover part packet of ED pills under/between bed and walls (eeewww!). I also had a loose carpet staple stick my foot, which I pulled out for safety. All things told, despite a couple significant detractions, we really enjoyed our stay, and I do believe this manager and property are on the upswing and worth trying!
Stayed 4 nights in Aug 2025

6/10 Okay

Jenny

Travelled with family
Disliked: Property conditions & facilities
The place is in a convenient part of the city. We felt comfortable walking around. The bathroom was in need of a deep clean. Lots of mildew and the toilet needed a special trick to get it to flush. Our bed was VERY hard but the kids’ beds were fine. Flat pillows. They did come in and straighten up every day and give us plenty of towels. That is not the norm always. For the price it was fine. The restaurant downstairs was very good and very accommodating.
Stayed 3 nights in Aug 2025

6/10 Okay

Diane

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was nice and central to the places we wanted to visit
Stayed 3 nights in Jul 2025

6/10 Okay

Wayne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So convenient a location. Lovely restaurant attached to hotel. They gave good discount
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to stuff close by and walk. Room felt private and quiet.
Stayed 2 nights in Jun 2025

4/10 Poor

Richard

Stayed 1 night in Jul 2025

6/10 Okay

Joyce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
NO AIR CONDITIONING!!! The location was awesome. The room was small but was ok for our family of 4. No breakfast. We were in Room 4. The restroom had mold. The room was more less clean but not spotless. It would have been great if it was swept and mopped. The older, front desk guy was not very nice. I saw a sign stating there was breakfast from 8-9:30am and he denied it being displayed. He was short and rude that there was no way I could have seen that. I told him no problem and hung up.
Stayed 3 nights in Jul 2025

6/10 Okay

alan

Travelled with group
Liked: Cleanliness, room comfort
Basic requirements were met except for air conditioning (only a fan). Very steep stairs to reach the room. Bathroom so small it was necessary to spread my legs to use the toilet. Best feature the location, very central
Stayed 4 nights in Jun 2025

2/10 Terrible

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

The smallest room I have ever been in. You couldn’t walk around the bottom of the bed window opened a fraction To a brick wall. 2 tea bags and 2 satchets of dried milk. It was disgusting bed was uncomfortable. A hot night small cheap and Nast fan provided that made an awful noise all night. We felt ripped off
Stayed 1 night in Jun 2025

6/10 Okay

Kue

Disliked: Staff & service, property conditions & facilities
The area on the property is ok
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

Stayed 2 nights in Jun 2025

4/10 Poor

Valeriya

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice area and easy check in + helpful staff, however the property itself was not in good condition, especially the bathroom. The area was convenient, but too expensive for the quality.
Stayed 1 night in Jun 2025

8/10 Good

Padraic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally located central London Hotel

Central hotel off Bond Street. Ideal for a reasonably priced stay bang in the centre of London. It is not far from Soho and about a 10 minute walk. The room I was in was a bit dated but perfectly clean, functional and comfortable. I enjoyed my stay and will return on my next work trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location, staff and service. Quiet. We had a quad for four persons. The hotel is very close to historic sites and the line. There is no lift as stated in the listing, however the stairs were fine.
Stayed 2 nights in Jun 2025

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff were great - room for fine clean and tidy only downside was the day/night blinds. They didn’t suit the room so I didn’t get a good nights sleep as the room was lit up most of the time .
Stayed 1 night in Jun 2025