Van der Valk Amsterdam Amstel

4.0 star property

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Front of property – evening/night
Penthouse Suite (South) | Minibar, in-room safe, desk, laptop workspace
Front of property
Terrace/patio
Comfort Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service

Explore the area

Map
Joan Muyskenweg 20, Amsterdam, 1096CJ
  • Ziggo Dome
    ‪5 min drive‬
  • RAI Exhibition and Congress Centre
    ‪5 min drive‬
  • Johan Cruyff Arena
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪17 min drive‬

Room options

Penthouse Suite (North)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Penthouse Suite (South)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Business Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Comfort Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Comfort Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Comfort Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Comfort Room, Ensuite (Open Bathroom)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Van der Valk Amsterdam Amstel

Riverfront Amsterdam hotel in Amsterdam East with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a fitness centre, a bar/lounge and self parking. Change of towels is available on request
Van der Valk Amsterdam Amstel offers 206 air-conditioned accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Amsterdam hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness de Tropen. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they can't get enough of Van der Valk Amsterdam Amstel's great location. During your stay, you're just a quick walk from Amstel Business Park. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy international cuisine while dining at Restaurant Amstelle
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body treatments, massages or facials at Wellness de Tropen
  • Amenities include 12 meeting rooms, conference space and a car charging station
  • On-site recreation includes a gym and bicycles to rent
  • Guests love the restaurant and breakfast
  • Just a 5-minute drive from Ziggo Dome and a few minutes from RAI Exhibition and Congress Centre
Van der Valk Amsterdam Amstel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. Spa services, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Van der Valk Amsterdam Amstel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:30 AM.
Restaurant Amstelle – This restaurant specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Buffet 't IJ – This buffet restaurant specialises in international cuisine and only serves breakfast. Open daily.
Bar Moqum – This bar specialises in international cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 25 per night)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bar Moqum
  • Buffet 't IJ
  • Restaurant Amstelle

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 12 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • On a river

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per stay
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

The listed deposit applies to bookings in the Suite, Family Suite, Junior Suite, Penthouse Suite (North), and Penthouse Suite (South). There is no deposit for all other room types.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24.50 for adults and from EUR 12.25 for children
  • Covered self-parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Van der Valk Hotel
Van der Valk Amsterdam-Amstel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Hotel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Amsterdam
Van der Valk Amsterdam Amstel Hotel Amsterdam

Van der Valk Amsterdam Amstel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 52 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, its a beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Downingtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Everyone there was friendly and helpful! It was perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Stayed 1 night in Nov 2024

10/10 Excellent

Moses

Stayed 2 nights in Oct 2024

10/10 Excellent

Yurii

Liked: Cleanliness
Wonderful place
Stayed 4 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramone, Orlando

Travelled with partner
Liked: Amenities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Ma Cristina De Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was breathtaking and loved the bed. Just not a fan of the vanity kit which include 2 cotton and cotton buds….
Stayed 2 nights in Oct 2024

10/10 Excellent

Sujit

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable up market hotel
Lovely clean hotel. Great friendly and helpful staff every time I've visited. Very close to Overamstel metro station. Good views from the upper floors. Spa is nice, would prefer hot tubs over the pool which can be a little cold at times.
Stayed 3 nights in Sep 2024

8/10 Good

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, lovely staff, good breakfast. Very clean rooms. Dinner menu not to my taste but thats a personal choice, others may like that type of food. The free sauna facilities was fabulous as was the outdoor pool with jacuzzi and jet stream buttons.
Stayed 3 nights in Sep 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic view, great rooms, tasty breakfast buffet!
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was miserably hot and sticky. We hardly slept, having to lay on top of covers for 3 straight nights. Made at least 2 requests to address the AC temp, but nothing they did resulted in a cooler room. Other than that, we enjoyed the property and location. Really close to train station. Nice onsite bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel. Second time staying here. Rooms are spacious and stunning decor (altho some wear and tear in the rooms). The jet bath is incredible! The breakfast buffet is also great, lots of choices depending on what you fancy. I do think some of the food could be seasoned better but still good. The train station is a 5 minute walk from the hotel so easy connections to central Amsterdam and other places. Room service pizza is quick and delicious. All in all a fabulous stay and would recommend for couples looking for a romantic getaway and want some peace and quiet but still within distance to the sites!
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid to stay this hotel if you expected a 4 start
My experience at this hotel was extremely disappointing. If it were a 2 star hotel, I might have understood, but this establishment is far from deserving four stars. The hospitality, the quality of the staff—none of it met the standards one would expect from a 4star hotel. This experience reminded me that stars are not just about having facilities. The mineral water provided in the room could not be opened without a bottle opener, yet no opener was provided. When I inquired at the front desk, I was told that they often forget to place them in the rooms due to the high number of rooms, but at that moment, they had none available. As a result, I tried to open the bottle by other means and ended up injuring myself. The staff were unhelpful and lacked any motivation. They did not assist with our luggage, even though we were struggling with back pain. The prices were set high, but the service did not match the cost. Furthermore, the location is far from the central area, and while the proximity to the subway station is highlighted as a plus, the station leading to the city center was closed, forcing us to rely on taxis. Waiting for a taxi took a long time, making it inconvenient for both business and leisure. I chose this hotel because of the advertised sauna and spa, but found only one small, overcrowded sauna in operation. The so-called heated pool was outdoors and too cold to use. Here’s a piece of advice: Always read reviews starting with the negative ones.
Stayed 5 nights in Aug 2024

4/10 Poor

Craig

Disliked: Staff & service, amenities
A really disappointing stay at a hotel I’ve stayed at several times before and never had issues. Long queue to check in due to there not being enough staff. I informed reception my wife was allergic to feathers and they assured me the room contained no feathers. When we got to the room, two of the four pillows contained feathers as did the cushion on the armchair. We called reception to get them removed and replaced immediately but were just on hold for the minutes before someone hung up! Tried contacting reception via WhatsApp and they got back to us eventually. Someone removed the pillows/cushions and have us one strange pillow to replace them. We asked for another but were told there were no other pillows on the property which was bizarre. Nobody bothered to check on the welfare of my wife who had been exposed to feathers. Robe and slippers no longer provided - have to pay extra to rent those now! Went to the spa and two of the steam rooms weren’t working properly. On checkout the receptionist asked how my stay was to which I replied it was ‘OK’ but she didn’t probe to find out why it wasn’t excellent which seems quite a basic requirement. Overall extremely disappointing/dangerous and we won’t be staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024