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Van der Valk Amsterdam Amstel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Van der Valk Amsterdam Amstel

Front of property – evening/night
Penthouse Suite (South) | In-room safe, desk, iron/ironing board, cots/infant beds
Comfort Room, Ensuite (Open Bathroom) | In-room safe, desk, iron/ironing board, cots/infant beds
Couples treatment room(s), body treatments, facials, massages
Couples treatment room(s), body treatments, facials, massages

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry
    Laundry

Explore the area

Map
Joan Muyskenweg 20, Amsterdam, 1096CJ
  • Ziggo Dome
    5 min drive
  • RAI Exhibition and Congress Centre
    5 min drive
  • Johan Cruyff Arena
    6 min drive
  • Amsterdam (AMS-Schiphol)
    19 min drive

Room options

View all photos for Penthouse Suite (North)

Penthouse Suite (North) | In-room safe, desk, iron/ironing board, cots/infant beds

Penthouse Suite (North)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite (South)

Penthouse Suite (South) | In-room safe, desk, iron/ironing board, cots/infant beds

Penthouse Suite (South)

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, cots/infant beds

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living area | Flat-screen TV

Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, iron/ironing board, cots/infant beds

Family Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, cots/infant beds

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

Business Room | In-room safe, desk, iron/ironing board, cots/infant beds

Business Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Accessible

In-room safe, desk, iron/ironing board, cots/infant beds

Comfort Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | In-room safe, desk, iron/ironing board, cots/infant beds

Comfort Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room

In-room safe, desk, iron/ironing board, cots/infant beds

Comfort Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom) | In-room safe, desk, iron/ironing board, cots/infant beds

Comfort Room, Ensuite (Open Bathroom)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Van der Valk Hotel Amsterdam Zuidas

Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (337)
The price is €263
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Van der Valk Hotel Amsterdam Zuidas

About this property

Van der Valk Amsterdam Amstel

Eco-certified Amsterdam hotel in Amsterdam East with 2 restaurants
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Van der Valk Amsterdam Amstel offers 206 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials and body treatments.
Our customers tell us they can't get enough of Van der Valk Amsterdam Amstel's great location. During your stay, you'll be within walking distance of RAI Exhibition and Congress Centre. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Amstelle
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests love the breakfast and restaurant
  • Just a 5-minute drive from Ziggo Dome and a few minutes from RAI Exhibition and Congress Centre
Van der Valk Amsterdam Amstel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the eco-certified Van der Valk Amsterdam Amstel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Amstelle – This restaurant specialises in local and international cuisine and serves lunch and dinner. Reservations are required.
Buffet 't IJ – This buffet restaurant specialises in local and international cuisine and only serves dinner. Open selected days.
Bar Moqum – This bar specialises in international cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 20 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 23 for adults and EUR 11.50 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Amstelle
  • Bar Moqum
  • Buffet 't IJ

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 250 per accommodation, per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

The listed deposit applies to bookings in the Suite, Family Suite, Junior Suite, Penthouse Suite (North), and Penthouse Suite (South). There is no deposit for all other room types.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11.50 for children
  • Self-parking fee: EUR 20.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Van der Valk Hotel
Van der Valk Amsterdam-Amstel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Hotel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Amsterdam
Van der Valk Amsterdam Amstel Hotel Amsterdam

Van der Valk Amsterdam Amstel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1000 reviews" "
Rating 8 - Good. 185 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Zeeshan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great hotel for a great price. The rooms are a little too dark for me, but the service was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Grit

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel ..
Stayed 1 night in Aug 2024

10/10 Excellent

iona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff where lovely & went the extra mile always. bar staff especially. very modern and well maintained. good stay :)
Stayed 4 nights in Aug 2024

10/10 Excellent

Precious

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Van der Valk Hotel Amsterdam-Amstel was a pleasant and comfortable experience. The hotel features modern, well-maintained rooms that provided us with a restful environment after exploring the city. The staff were attentive and courteous. The location of the hotel is a definite plus, which made getting around Amsterdam straightforward and convenient. In summary, the Van der Valk Hotel Amsterdam-Amstel provided a comfortable and convenient base for our visit to Amsterdam, and we would gladly stay there again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Florin, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly the staff are and I enjoy the breakfast very much! I didn’t like I had to pay for universal plug in! I think naturally they should just provide it and take it back like other hotels.
Stayed 2 nights in Jul 2024

10/10 Excellent

helen Claire beeston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac was not the best. No transfers offered and spa is outsorced. The team at the bar needs cocktail training love their effort and kindness but the basics like a margarita should be a given.
Stayed 3 nights in Jul 2024

8/10 Good

Claudine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Not central but quick and easy to get there by public transport. Spa was lovely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Bethiana, NEW YORK

Liked: Cleanliness, staff & service, property conditions & facilities
Its was a nice hotel and the staff was friendly. Modern hotel
Stayed 3 nights in Jul 2024

8/10 Good

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff, location, and facilities are great. TLDR: Some things could've been better specially considering the price of the stay. I'd most likely come back to this hotel. Things to note prior to booking: Facilities lacking an ice machine. Had to go to the bar to get ice and they could not provide me a bucket of ice. Bar only open until midnight so I couldn't get ice from midnight to whenever they open. Requested more coffee pods at 5am as we had to be at the airport for 8am but there was no room service at that time. Slightly disappointing service hours for a 4-star hotel. The beds are very comfortable, bed holds heat well. I prefer sleeping when it's cold so this was not a plus for me. Just my preference, did not affect the rating of the place. Room thermostat resets once a day back to 21 Celsius. Very annoying when you're jetlagged and trying to sleep then it gets hot all of a sudden. FYI: Does not have NA-style electrical outlets. I thought maybe they'd have the combination-style receptacles due to their clientele. Did not affect my rating of the hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Moses

Stayed 5 nights in Jul 2024

4/10 Poor

Nicholas

Travelled with family
Disliked: Staff & service
Van der Valk Amsterdam Amstel
The state of bedding and towels was very poor. They were all very old with holes and wasn’t pleasant to use them.
Stayed 4 nights in Jul 2024

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HUMAN FECES ON THE WALLS FILTHY rooms, literally feces on the toilets and walls, see the pictures Staff is useless drones, manager is a complete joke Amsterdam is a beautiful place, don't let somewhere like this ruin your stay. Take your business elsewhere - AVOID!!
Stayed 5 nights in Jun 2024

8/10 Good

Bashar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Catherine

Stayed 1 night in Jul 2024

10/10 Excellent

Kasper

Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 5 nights in Jul 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Gorgeous hotel with a phenomenal breakfast buffet- one of the very best we have experienced. Admittedly the bar could be better, but it’s a decent offering and the restaurant also worked in a pinch to provide a solid 3-4 dining experience. Location is excellent as this hotel is very drivable, yet also right next to the metro station and it only takes 15 minutes to get to downtown Amsterdam.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rupert Kayvan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really helpful staff. Tom on the front desk was exceptional. The wellness centre was great. Different types of saunas and a lovely pool. Good bikes to hire. Easy to get to city centre on bike. Lovely looking restaurant and bar in hotel. Rooms nice. Good size with lovely bathroom.
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called several times before arrival with questions, and in every case we were given incorrect information about dining options in area (were told there were none because it’s in industrial area even though they have a map with 10 places you could walk to), questions about Johan Cruyff arena rules were met with no answer, “I don’t know” or blank stares, and pool was so cold it felt like the North Sea. Horrible experience with Amstel Restaurant and the Modum (sp?) Bar. Checked with 3 staff members including restaurant manager and front desk manager about dining at restaurant for dinner with party of 3. All confirmed reservation not required and that restaurant closed at 11. NO ONE mentioned that Kitchen closed at 10. When we arrived after day of sightseeing at a little before 10, we were turned away. If you can’t order after 10 then that should be communicated. We were then told Bar restaurant was only option in area - food was so greasy and without flavor, and definitely not appropriate for young child in our party. Service was horrible and we couldn’t get glass of wine for first 30 min because there were “no clean glasses”! No matter what question we asked or help we needed, the staff took zero initiative and either couldn’t or wouldn’t assist.
Stayed 3 nights in Jul 2024

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice rooms with bluetooth and modern bathrooms, plus 24 hour pizza! Steps from the train to central station. Would stay again.
Stayed 6 nights in Jun 2024