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"The hotel was only a two minute walk to Victoria station and in a very safe area. The staff were very pleasant and efficient. However, I booked the ho ... " More

By a verified traveller on Tue 03 Sep 2019

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Junior Studio Suite, 1 King Bed (Lower Ground Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Tophams Hotel's great location. During your stay, you're just a quick walk from Victoria Station Travel Information Centre. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the area's walkability and the proximity to public transport
  • Within a 15-minute walk of Buckingham Palace and St. James Park

Tophams Hotel ratings based on 7 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Tophams Hotel

Everyone (3) Couples (1) Family (1)
4 out of 5
The hotel was only a two minute walk to Victoria station and in a very safe area. The staff were very pleasant and efficient. However, I booked the hotel as a 4* and was surprised that it did not have a bar or a restaurant. As a solo traveller this was particularly disappointing. I wasn’t expecting the scaffolding or the complete renovation works that were underway. Had I known this at the outset I would have chosen a different hotel.

Posted by on 3 Sep 2019

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Comment from Hotel Management

6 Sep 2019 by tophams

thank you for your feed back

4 out of 5
Wery nice hotel with good location.

Posted by on 17 Oct 2024

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Comment from Hotel Management

26 Oct 2024 by Shae

Dear Marko,Thank you for your amazing feedback! We're so happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Kind Regards,Shae Duty Manager

4 out of 5
The hotel is very nice located but would need a little bit of a renovation. Doorhandle fell off, drawer was kind of falling apart… In my eyes a little bit overpriced.

Posted by on 3 Jul 2023

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Comment from Hotel Management

19 Jul 2023 by Irina

Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your kind words about our location and are glad that you found it favorable.We sincerely apologize for the issues you encountered with the door handle and the drawer in your room. We understand the importance of a well-maintained and functional room, and we regret that we fell short in this aspect during your stay. Please rest assured that we will address these maintenance concerns promptly to ensure that all rooms are in excellent condition for our guests.Regarding your comment about pricing, we understand that perceptions of value can vary from guest to guest. We regularly review our pricing to ensure that it is competitive with other hotels in the area, while taking into account the quality of our accommodations and services. However, we appreciate your feedback, and we will consider it in our ongoing efforts to offer the best value to our guests.We truly value your feedback, as it helps us identify areas where we can improve, we apologize for any inconveniences you experienced during your stay.Thank you again for sharing your observations with us. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that meets your expectations.Kind Regards,Irina

2 out of 5
Cons: Bathtub was leaking some sort of disgusting liquid, curtains were dirty and the dirty curtains were covering up a small whole in the wall, you weren't able to adjust the water temperature in the shower, most of the time it was cold and sometimes it just warmed itself up for a little while. In general everything was worn out. Pros: The staff was very helpful and friendly, they gave us a new room when we went to complain about the first one. The location was great and it was close to an underground station.

Posted by , from Hyvinkää on 26 Aug 2019

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Comment from Hotel Management

26 Aug 2019 by Tophams

We apologize for the experience you had while staying with us we are underway to making great improvements and hope you may return soon

4 out of 5
Loistava sijainti. Sujuva palvelu. Remontista miinusta.

Posted by on 31 Jul 2019

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Comment from Hotel Management

31 Jul 2019 by tophams

Thank you for your feed bacl

3 out of 5
Die Lage des Hotels ist Top. Das Zimmer war leider sehr abgewohnt und kalt.

Posted by on 17 Mar 2019

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3 out of 5

Posted by on 16 Mar 2019

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tophams Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. This London hotel is smoke free.

  • 1 building
  • 48 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: London Victoria Station (1.3 km / 0.8 mi)
  • Metro station: Victoria Underground Station (0.5 km / 0.3 mi)

Room Amenities

Tophams Hotel offers 48 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.

Tophams Hotel has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tophams
  • Tophams Hotel
  • Tophams Hotel London
  • Tophams London
  • The Tophams Hotel Belgravia London, England
  • The Tophams Hotel Belgravia London
  • Tophams Hotel Hotel
  • Tophams Hotel London
  • Tophams Hotel Hotel London
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