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"Not a good start as Hotels.com did not book us up correctly. I booked Bed & B but you had told Sprowston that it was room only. I am so glad a took a picture of what I booked and the confirmation !!!!! Every morning at breakfast, I had the nause and embarrassment of explaining to the staff in front ..."

"The only thing that would have made the experience complete would be a fridge in the classic room. We found the absence of this strange for a 4 star venue, but did not spoil the overall stay."

"Very comfortable"

"Only proble was that we bookeda double room and it was 2 single beds pushed together"

"Hotel with character in a great location, right next to the cathedral. Staff very friendly and helpful, and room comfortable."

"We usually stay the night before our travels from Norwich airport. The hotel is walking distance from the airport . This time we did have an issue with our room. However this was quick;y sorted out by Nikki, she was extremely helpful, very professional and wished for our stay to be a happy one. Thank ..."