The Maids Head Hotel

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Dates

December 2024

January 2025

Premium bedding, individually decorated, individually furnished, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Room service

Parking available

Bar

24/7 front desk

Pet-friendly

Laundry

Explore the area

Tombland, Norwich, England, NR3 1LB

Elm Hill
1 min walk
Tombland
1 min walk
Norwich Cathedral
1 min walk
Norwich (NWI-Norwich Intl.)
13 min drive

Room options

Single Room

Sleeps 1
1 Single Bed

Standard Double Room

Sleeps 2
1 Double Bed

Executive Double or Twin Room

Sleeps 3
1 Double Bed OR 2 Single Beds

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel with a 24-hour front desk, steps from Elm Hill

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space.

The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Maids Head Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Norfolk Broads. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
Full breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and a porter
On-site recreation includes bicycles to rent
Guests have great things to say about the central location and the overall condition of the property
Steps from Elm Hill and Tombland
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.

WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Uncovered parking on site (GBP 8 per night)

Food and drink

Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 14 for adults and GBP 7 for children
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

WinePress at Wensum

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

4 floors
Banquet hall
Built in 1287
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

IPad
Plasma TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Connecting rooms available
Desk
Heating
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Only dogs are allowed
Maximum 2 pets
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for GBP 20 per night.

Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 14.00 for adults and from GBP 7.00 for children
Uncovered self-parking fee: GBP 8.00 per night
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 10 per night
Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head

Maids Head Hotel

Maids Head Hotel Norwich

Maids Head Norwich

Maids Hotel

The Maids Head Hotel Hotel

The Maids Head Hotel Norwich

The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Stuart

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Easy Parking.

Great little hotel with bucket loads of history, good price and with the added rarity of a city-centre hotel with parking. Breakfast was also excellent. We will definitely return for future Norwich shopping trips!

Stayed 1 night in Aug 2024

10/10 Excellent

Nigel, Felixstowe

Travelled with partner

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely old hotel. We had a room in the 'new' part which was well outfitted and had the benefit of very good air-conditioning (it was 30 deg when we stayed). Hotel is conveniently located near cathedral and shopping areas. We will stay again.

Stayed 2 nights in Aug 2024

8/10 Good

Malcolm

22 Aug 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah, Chorley

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed a wonderful 2 night stay in August for our wedding anniversary. The room was pleasant and comfortable with an excellent shower. A family member had arranged for us to have afternoon tea with Prosecco. It was delicious and taken in the restaurant. We also made use of the complimentary Bentley drive on the Sunday morning. Nigel took us on tour of the city and outskirts. Breakfast buffet was excellent and there was lots of choice. Hotel is next door to cathedral and is a great base for exploring Norwich. We would definitely stay here again.

Stayed 2 nights in Aug 2024

8/10 Good

Alison

19 Aug 2024

Liked: Cleanliness, staff & service

We stayed her in February and the room then was a lot better than the one we were in this time .To me the room felt and smell a bit damp. Also l really struggled with the shower when l put it on it was on the bath setting and l couldn’t move it to the shower and l had to get my husband to turn it off . The staff were very helpful and friendly and we will come back .

Stayed 1 night in Aug 2024

8/10 Good

Martin

17 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

8/10 Good

Vicki

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with partner

11 Aug 2024

Liked: Amenities

Lovely building and well placed in the town centre . Noticed stairs were dirty in places and cutlery not clean. Other than that the rooms were comfortable and nice . The noise was mainly from The neighbouring pubs . All in all a pleasant stay

Stayed 1 night in Aug 2024

10/10 Excellent

V

9 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Noel

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful old building, stunningly restored. Rooms are excellent with good facilities. Breakfast is fantastic, with good selection of hot and continental options.

Stayed 2 nights in Aug 2024

10/10 Excellent

D

4 Aug 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy, Penarth

3 Aug 2024

Liked: Amenities

Lovely property with a great heritage. Restaurant was a bit pricey and the quality was variable on the night we ate in. Loads of great eateries with minutes from the hotel so it was not a problem. Very friendly staff, would certainly stay there again.

Stayed 5 nights in Jul 2024

6/10 Okay

Susan

1 Aug 2024

Booked months ahead for 3 nights in Executive room in historic hotel. The room had no character, & no outlook as base of window was at chin height, and on tiptoe gave view of carpark. Room size and bathroom good but not noteworthy. Disappointing.

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, peaceful night away

Stayed in a single room for one night. The room was bright and overlooking the courtyard, with a spacious bathroom (and excellent water pressure in the shower!). The bed was really comfy and I had a great night’s sleep. There was a fridge in the room which was very handy, and the room was otherwise well-appointed, although the full length mirror being hung in a corner beside the bed was a bit impractical. Ordering room service was very easy using the iPad provided, and you can make other requests using it. The hotel is right next to the cathedral and it’s less than 10 minutes’ walk to the shops etc. in the centre.

Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpful staff. Good location on a bus ride from the train station. Comfy bed, good sized bathroom and very clean. Thanks

Stayed 1 night in Jul 2024

8/10 Good

Monica

25 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

25 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

Helen

20 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Tamsin

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very helpful staff and high quality venue. Booked for my friend. Nothing was too much trouble for her. Would recommend without reservation.

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

13 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

4 Jul 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

4 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff very friendly and helpful indeed. Hotel with character was nice. Only criticism would be bar needs updating. Breakfast great but dining tables for 2 were rather too small. Bedroom and bathroom fitted out very nicely. Would stay again and recommmend

Stayed 1 night in Jun 2024

10/10 Excellent

Dimitar

Business traveller

2 Jul 2024

Wonderful place to stay in the heart of Norwich. Definitely booking there again

Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

2 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in very central location

Nice room with good facilities and very clean. Hotel staff were very friendly and helpful. Great location for visiting the cathedral and walking round the city.

Stayed 2 nights in Jun 2024