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The Maids Head Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property entrance
Exterior
Premium bedding, individually decorated, individually furnished, desk
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Elm Hill
    ‪1 min walk‬
  • Tombland
    ‪1 min walk‬
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, individually decorated, individually furnished, desk

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Premium bedding, individually decorated, individually furnished, desk

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Room

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Parking included
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4.4 out of 5, Excellent, (724)
The price is €144
for 1 room
includes taxes & fees
4 Feb - 5 Feb
George Hotel, BW Signature Collection

About this property

The Maids Head Hotel

Hotel with a 24-hour front desk, steps from Elm Hill
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and conference space.
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Maids Head Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Elm Hill. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Elm Hill and Tombland
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Maids Head Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Norwich hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.
WinePress at Wensum – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 8 per night)

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 14 for adults and GBP 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPad
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.00 for adults and from GBP 7.00 for children
  • Uncovered self-parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1004 reviews" "
Rating 8 - Good. 262 out of 1004 reviews" "
Rating 6 - Okay. 44 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 8 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
It was an amazing stay such a beautiful place we wanted to upgrade our room we had booked a standard double but they were understandably fully booked but when we see our room we’re very pleasantly surprised it was stunning far from standard I definitely recommend this wonderful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Yeukai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Had a really wonderful stay the staff were really friendly. Had a birthday dinner and stay and they put some candles on my cake and one of the staff even participated in singing me a happy birthday song. Really lovely experience. And the place is beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Paula

Great location
Great location. We’ve stayed here before and a nice old feel to this popular wedding venue. The only niggle is the bar is small, nice & cosy but the poor staff have to go into restaurant for bottles of certain wines ice buckets or glasses. This then takes time & a long wait just to get a drink.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff who all seemed pleased to help. Also good that there were lots of staff around so no waits. Location close to cathedral and city centre with on site parking worked well. The room was a good size and immaculate. Breakfast options were great with a range of made to order choices.
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Stayed 1 night in Oct 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel, with helpful and plentiful staff, in a good location. Claims to be the oldest hotel in Britain, which might explain why no lifts and thus, several small or modest staircases - both up and down - to get to/from our large and well equipped room. No obvious offer of help with our bags to the room (which might be helpful for some). Never saw a chambermaid but they did a first rate job. There was a function going on one evening which was a bit noisey until late, and then a few doors slamming. The room heating is unusual. Although there is a thermostat in the room, which we tried, in fact you have to telephone reception to change the temperature in the room ! Weird. But overall highly recommended.
Stayed 2 nights in Oct 2024

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the history of the hotel and its location. Staff were very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

June A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Sebastian

Stayed 2 nights in Sep 2024

10/10 Excellent

Lynda

Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for my needs
Perfect venue for my needs. Was very busy .. they had a couple of weddings there the day I stayed I think, so was a bit noisy until beyond midnight, but room was comfort had everything I needed. The place is a bit of a warren but that’s more about its age and character. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped in Norwich whilst cycling the Rebellion Way. The hotel location is very convenient and they happily let us store our bikes in a conference room. Fantastic room with huge bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was lovely, the room was clean, the bed comfortable and the shower was very good. The only disappointment was the fridge didn't work. We psin extra to upgrade our room as it was our anniversary but when we got our champagne out of the fridge it was very warm so this was a little disappointing
Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rosie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough.
Nice hotel, I did ask the lady at check in to arrange an extra pillow for me which she didn’t do. This is why I have given a 4, A wedding was on at the same time so quite noisy at times and lots of stairs. My friend has a disability so she struggled with this and we did make the hotel aware she was disabled at check in as she needed a disabled car space.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with partner
Lovely
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the maids head hotel to be an excellent property. All of the staff were very helpful and courteous. The full English breakfast buffet was also excellent with an assortment of traditional British fair and lots of fruit and other options. It is conveniently located next to the Norwich Cathedral For those who want to pop in for EvenSong.
Stayed 3 nights in Sep 2024

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