"Great place to stay before going on a cruise. The old and the new. Love the nostalgia of what it used to be like cruising."

"Easy checking and staffs are very helpful"

"The hotel is BEAUTIFUL! The staff was great! We had one plan a day for our 4 day stay and we walked to all of our dates! The Walnut Room Day -Lunch and shopping, The Art Museum Day - Explore and Learn. The Candlelight Concert and Grand Dinner Day. The Millenium Park Day - Brunch and Park Day! We ..."

"Great property. Staff accommodating. Easy access to sites. Minor issue, our key consistently did not work, most inconvenient when on the elevator. It was always quickly resolved by staff"

"Beautiful property! Will stay here again!"

"Great hotel, nice facilities and perfect location"

"Easy walking distance"

"A beautiful place to stay, with lovely staff."

"The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. ..."

"Love the historic setting. Loved looking at the historic decorations. Staff was friendly"