The Clermont London, Victoria

4.0 star property

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Photo gallery for The Clermont London, Victoria

3 bars/lounges
Interior
Meeting facility
3 bars/lounges
3 bars/lounges

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
101 Buckingham Palace Road, London, England, SW1W 0SJ
  • Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪47 min drive‬

Room options

Signature Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Classic Family Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Suite

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Classic Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Classic Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

The Clermont London, Victoria

Victorian hotel with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has 3 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a business centre, concierge services and dry cleaning.
The Clermont London, Victoria offers 348 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature premium bedding. 49-inch LCD televisions come with digital channels. Bathrooms include baths or showers with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the breakfast at The Clermont London, Victoria. During your stay, you're just a quick walk from Buckingham Palace. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi
  • Enjoy local and international cuisine at The Soak, one of the property's 2 restaurants and 3 bars/lounges
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the spaciousness and overall comfort
  • Just a 2-minute walk from Victoria Station Travel Information Centre and 9 minutes on foot from Buckingham Palace
There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. A business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly The Clermont London, Victoria.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Soak – This restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Restaurant & Bar – This buffet restaurant specialises in British cuisine and only serves breakfast. Open daily.
The Tea lounge – On-site restaurant. Open selected days.

Languages

Bulgarian, English, French, Hindi, Hungarian, Italian, Lithuanian, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 40 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 25 per person
  • 2 restaurants
  • 3 bars/lounges

Restaurants on site

  • Restaurant & Bar
  • The Soak
  • The Tea lounge

Things to do

  • Gym
  • Stereo

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 49-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 25 per person
  • Nearby parking fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grosvenor Hotel
Grosvenor Hotel London
Grosvenor London
The Grosvenor Hotel London, England
The Grosvenor, London Hotel London
Thistle Victoria
Grosvenor
The Grosvenor Hotel
Amba Hotel Grosvenor
The Clermont London Victoria
The Clermont London, Victoria Hotel
The Clermont London, Victoria London
The Clermont London, Victoria Hotel London

The Clermont London, Victoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1486 out of 2055 reviews
Rating 8 - Good. 373 out of 2055 reviews
Rating 6 - Okay. 117 out of 2055 reviews
Rating 4 - Poor. 47 out of 2055 reviews
Rating 2 - Terrible. 32 out of 2055 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The PEOPLE! The Staff was efficient, knowledgeable, personable, professional and it was apparent that all employees we spoke with and dealt with Front Desk, Dining Room, Room Service, Housekeeping, Maintenance, Management - that everyone enjoyed their job. Location was Great and having direct access to Victoria Station was a Huge Bonus. We will be back and definitely be recommending to others.
Stayed 8 nights in Nov 2024

10/10 Excellent

Andrea

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Superb historic hotel. Great location. Excellent bar and tea room. Kind staff. Two quibbles: the breakfast is over-priced, average quality and extremely crowded. One of the two lifts were broken for the entire week which meant long waits. Not acceptable in a hotel of this standard.
Stayed 7 nights in Dec 2024

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful.
Stayed 5 nights in Dec 2024

6/10 Okay

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It was....ok, beautiful when we walked in- a really stunning building but the rooms were nothing special, the same as a modern hotel- pillows and bedding were worn. We were very glad we got an expedia discount and didnt pay full price because I wouldnt have thought it was worth it. We only needed the hotel for a few days before heading to my family's so it wasnt a huge or special trip so we didnt care it was an average stay. Front desk staff were hit and miss, horrific attitude when we landed-the guy was more interested in embarrassingly flirting with the concierge instead of attending to guests, just something we noticed sitting for 3hrs in the lobby. Valets and doormen were wonderful and proximity to Victoria was perfect.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location. It’s located right next to Victoria Station. I highly recommend it!
Stayed 6 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Lila

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was amazing
Stayed 3 nights in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fengnan

Stayed 3 nights in Dec 2024

6/10 Okay

Gabriela

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Rude!
Disappointed. We will never stay again. My wife was ill and had to see a doctor at noon. But we we were denied late check out at 10pm and were told that every hour after 12pm would cost us GBP 30. The delivery was stern and patronising- flat out rude!
Stayed 1 night in Dec 2024

8/10 Good

Selda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Ivan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but small rooms, new and fresh bathroom. I had a single city view room which was great, nothing to complain about. Location is extremely central, with most top tourist attractions within walking distance from the hotel. Good value if you want prime central London location. The hotel is in the immediate proximity of Victoria Bus & National Rail terminal, but room was still very quiet and it was in no way a nuisance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were superb and cannot be faulted in all areas of the Hotel. We can't wait to return. They really know how to look after guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gus

Stayed 4 nights in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tammy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing staff ever
Stayed 2 nights in Dec 2024

8/10 Good

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in town…
Staff helpful and friendly. Bars and restaurants good. Very central location, great for transport options to all over London. Only steps in and out of the hotel, no ramps and more stairs to some of the rooms. Room small but adequate, clean and comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

james

Stayed 3 nights in Nov 2024

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Excellent location for tube, trains, buses and Gatwick Express. Lots of good options around. Also close to a few theatres. I chose this hotel because we had an early morning flight from Gatwick and the train was easy to catch.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel, nicely refurbished. V comfy stay. Rooms on first floor don't have clear windows, it didn't bother us a it's winter and we were out most of the day. Great breakfast. Reception is lovely and nice staff.
Stayed 3 nights in Nov 2024

6/10 Okay

Jacqueline A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our stay was not up to the standards of our previous two visits in 2018 and 2022. There was a 2-3 day problem with the TVs hotel wide. One of the two small elevators was out of service for over two days.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024