Thistle London Hyde Park Kensington Gardens

4.0 star property

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Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby lounge
Daily English breakfast (GBP 15 per person)
Junior Double Room, Garden View (Suite) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service

Explore the area

Map
104 Bayswater Road, London, England, W2 3HL
  • Kensington Gardens
    ‪1 min walk‬
  • Hyde Park
    ‪9 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 1 Double Bed, Garden View

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Double Room, Garden View (Suite)

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Family Room, Garden View (3)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Deluxe Double Room, 1 King Bed, Garden View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Thistle London Hyde Park Kensington Gardens

Hotel with a 24-hour front desk, steps from Kensington Gardens
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Thistle London Hyde Park Kensington Gardens offers 175 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle London Hyde Park Kensington Gardens's great location. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy international cuisine at The Brasserie, a brasserie with garden views
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Kensington Gardens and 9 minutes on foot from Hyde Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Thistle London Hyde Park Kensington Gardens. For a fee, parking is available.

This London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Brasserie – Overlooking the garden, this brasserie specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lounge – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, Italian, Lithuanian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 35 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Brasserie
  • The Lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Covered self-parking fee: GBP 35.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Kensington Gardens Thistle
Kensington Thistle
Kensington Thistle Gardens
Thistle Gardens
Thistle Gardens Kensington
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Thistle Kensington Gardens Hotel London
Thistle Kensington Gardens London
Thistle Kensington Gardens London, England
Thistle Kensington Gardens
Thistle London Hyde Park Kensington Gardens Hotel
Thistle London Hyde Park Kensington Gardens London
Thistle London Hyde Park Kensington Gardens Hotel London

Thistle London Hyde Park Kensington Gardens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1007 reviews
Rating 8 - Good. 331 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Not a bad hotel for somewhere to rest your head

We were only there for one night and as it was for marathon didn’t really utilise the hotel Only comments were the bedding didn’t seem clean clean and seemed to have black fluff on it but it was fine. The room was small but cosy The bathroom did smell a bit but not to point that it put us off as we just sprayed deodorant in there lol Bottles of water nice touch - would of been good to leave a biscuit maybe to go with the tea Short walk from train station too so that was handy I would still say it was expensive but it is London on a weekend
Stayed 1 night in Apr 2025

4/10 Poor

Martin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room was tiny. The bed even smaller. The comforter was small. The shower leaked water all over the floor. The breakfast was horrible and cold. Hard to get coffee and couldn't 1 morning. Asked the staff for a cork screw for a bottle of wine for my wife and i and was told by staff to walk 3 blocks away and buy one. Elevators were tiny. Not a place for anyone over 5 foot 8 tall. The man that checked us in was the only nice part about our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The morning was a bit noisy inside and outside the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 days in a room in a garden view room. It was only just high enough to see the gardens so a bit disappointed but the room was comfortable and bed was great. Breakfast had a nice selection available. Staff were friendly and helpful. The Bug Bus (Blue route) has a stop out the front of the hotel which was convenient. The hotel is on the opposite side to where all the sites are and about a 30 - 40 min walk dependent on your speed. Overall a nice stay but expected a bit more
Stayed 3 nights in Apr 2025

10/10 Excellent

Thomas Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 night Easter trip

Excellent location- across the road from Hyde park , 2 mins from tube station, 1 minute from bus stop and 10-15 min walk from Notting Hill and Portobello market. Staff friendly and helpful, room clean and comfortable, nice bed and bath/shower. Breakfast very good and reasonable price - as one an evening meal we had. Would definitely recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great price. Friendly and welcoming staff. Good breakfast too.
Stayed 1 night in Apr 2025

8/10 Good

Ivan, San Pedro Tlaquepaque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really accommodating and very helpful overall. They even let us store our luggage free of charge when it was our checkout. The greatest strength of the hotel is that it has a view of the Kensington garden from a side of the hotel and of course is close to the bayswater station and the central line and few blocks from Oxford Street so overall great location would comeback
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to Hyde Park, Queensway and Bayswater tube stations. Walking distance to Paddington station. Plenty of shops and eating places in close proximity. Room was very small but comfortable and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel within walking distance of Kensington Gardens and Hyde Park. Very clean, comfortable and quiet.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location , just mins walk to Queensway station and Bayswater. The street has lots of food options and grocery. Hotel is clean and peaceful.
Stayed 4 nights in Apr 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay due to proximity. Rooms were nice and clean. Plenty of room with comfortable bed. Would love to see better breakfast options and coffee was subpar. Coffee machines were old and malfunctioning and just put out rubbish.
Stayed 2 nights in Apr 2025

10/10 Excellent

Usha

Liked: Cleanliness, property conditions & facilities
Would recommend this property as it had great connections to the airport and around the city
Stayed 3 nights in Apr 2025

10/10 Excellent

Alan

Stayed 2 nights in Mar 2025

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Thistle!

We have stayed at the Thistle Hyde Park several times. It is a great location close to several tube stations, lots of restaurants and Hyde Park for walks. There is a great breakfast and the staff are very helpful. We had a split stay at the Thistle and they were able to store our large luggage while we went on short trip to Edinburgh. Would highly recommend the Thistle and it has become our choice to stay whenever we go to London.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sonja

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore from, easy to walk to train station that went everywhere
Stayed 2 nights in Mar 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!!!

We had a great time. I took my sister down for her birthday and we did lots of exploring. The hotel was perfect for getting around with 2 tube lines very close by and easy walking distance into central London if you don’t like the tubes. Would be more than happy to visit again.
Stayed 3 nights in Mar 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location... staff helpful and friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Mar 2025

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, amenities
Unfortunately our car was broken into and 2 suitcases stolen whilst parked in the car park underneath the hotel despite the facility being secured between the hours of 10 pm to 6 am. This ruined what was otherwise a pleasant two days walking around London with my wife who was returning from visiting her family in China
Stayed 3 nights in Mar 2025

8/10 Good

Delta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thistle Hyde Park Kensington Gardens hotel in London is in a great location. The room was very nice with a great view of Hyde Park. The breakfast was great. The staff was very well dresses and courteous but they could use some additional training to better meet guests' needs. I needed information about taxis in the area, the staff responded quickly but said they were referring me to others. I never received any additional response from the hotel so I had to reach out and find the information myself. This caused me some anxiety and when I got to the hotel, there was an Uber machine in the lobby! That would have been nice to know. Second, we asked for a wake-up call and it came 47 minutes late - not helpful. Third, we said we would be leaving early the next morning and staff assured me we could gets some breakfast items to go since we had paid for breakfast. There was nothing for us when we left early the next day to go on a tour. The positives did outweigh the negatives so we might stay there again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Abby

Stayed 1 night in Mar 2025