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COMO Metropolitan London

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for COMO Metropolitan London

Terrace/patio
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
19 Old Park Lane, London, England, W1K 1LB
  • Park Lane
    1 min walk
  • Piccadilly
    3 min walk
  • Hyde Park
    3 min walk
  • London (LHR-Heathrow)
    38 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, Park View (Metropolitan Park, 4)

Room, Park View (Metropolitan Park, 4) | Premium bedding, minibar, in-room safe, desk

Room, Park View (Metropolitan Park, 4)

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (City, 2)

Deluxe Room (City, 2) | Exterior

Deluxe Room (City, 2)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

Deluxe Apartment, 2 Bedrooms (Brick Street Residence) | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 2 Bedrooms (Brick Street Residence)

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite (Metropolitan, 9)

Suite (Metropolitan, 9) | Premium bedding, minibar, in-room safe, desk

Suite (Metropolitan, 9)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Penthouse Suite,10)

Penthouse (Penthouse Suite,10) | Premium bedding, minibar, in-room safe, desk

Penthouse (Penthouse Suite,10)

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (City, 5)

Junior Suite (City, 5) | Premium bedding, minibar, in-room safe, desk

Junior Suite (City, 5)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Residence)

Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Residence)

  • 105 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for City Suite (7)

City Suite (7) | Premium bedding, minibar, in-room safe, desk

City Suite (7)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room (Metropolitan, 3)

City Room (Metropolitan, 3) | Premium bedding, minibar, in-room safe, desk

City Room (Metropolitan, 3)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Park View (8)

Suite, Park View (8) | Premium bedding, minibar, in-room safe, desk

Suite, Park View (8)

  • 47 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Park View (6)

Junior Suite, Park View (6) | Premium bedding, minibar, in-room safe, desk

Junior Suite, Park View (6)

  • 35 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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About this property

COMO Metropolitan London

Luxury London hotel in London City Centre with a full-service spa
A full-service spa, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
COMO Metropolitan London offers 144 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. Televisions come with cable channels, video game consoles and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

COMO Shambhala has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at COMO Metropolitan London. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to facials, massages or hydrotherapy at COMO Shambhala
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 3-minute walk from Hyde Park and 11 minutes on foot from Buckingham Palace
COMO Metropolitan London offers its guests a full-service spa, a steam room, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury COMO Metropolitan London. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star London hotel.

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10:30 AM.
NOBU – This restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (GBP 50 per day)
  • Valet parking on site (GBP 50 per day)

Food and drink

  • English breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11:30 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NOBU

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Pay films
  • TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Check-in and check-out times differ for the 2 Bedroom Apartment; check-in is at 4 PM, check-out is at 10 AM.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 90.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 38 per person
  • Self-parking fee: GBP 50 per day
  • Valet parking fee: GBP 50.00 per day
  • Rollaway bed fee: GBP 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for the first night's stay prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Metropolitan Hotel London
Metropolitan COMO
Metropolitan COMO Hotel
Metropolitan COMO Hotel London
Metropolitan COMO London
COMO Metropolitan London Hotel
COMO Metropolitan London London
COMO Metropolitan London Hotel London

COMO Metropolitan London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 754 reviews" "
Rating 8 - Good. 172 out of 754 reviews" "
Rating 6 - Okay. 35 out of 754 reviews" "
Rating 4 - Poor. 17 out of 754 reviews" "
Rating 2 - Terrible. 14 out of 754 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Try the COMO Halkin instead.
I used to love staying at this property. Location is great. However the service has deteriorated unfortunately. Found the room DND light not working properly. They corrected with a sign which was perfect for me. But then they never came by to replenish with fresh bottle water even when sign was off and not even during normal room cleaning. So I had no bottled water. The sink drain was not working correctly. The tub/shower drain was not working properly. They fixed both upon my request, but for this level of hotel, it should have been right without me requesting. The room is starting to show its age due to wear on the carpet and such. I am going back to London in a few days and based upon this stay I already booked to go to the Sheraton Grand rather than back to COMO Metropolitan.
Stayed 2 nights in Aug 2024

8/10 Good

Meshal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was too expensive, the elevator was broke, they have limited quantities of iron.
Stayed 11 nights in Aug 2024

10/10 Excellent

Mark, Boca Raton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was great. The room; the service; the location - all are great. When I return to London, this will be my hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shobha

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Francene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Beautiful boutique hotel in Mayfair, one of the best neighborhoods in London. Nubu is on the first floor. Spacious and clean rooms.
Stayed 1 night in Jun 2024

6/10 Okay

Marjan

Travelled with partner
The mattress and pillows were uncomfortable Furniture looked old and the price was too high
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Benjamin

Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am always impressed how fresh the owners keep the Metropolitan. Service was also impeccable. Location couldn’t be better.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in the perfect location
This is a fantastic hotel. In London, there are three things to consider when chooding a hotel: 1) Location, 2) Comfort, 3) Price. The Como wins big-time on all three. The location is right next to Hyde Park near Picadilly, so it's a short walk to bus stops and tube stations. The room is incredibly comfortable and the bed is amazing. The price of the room is reasonable and affordable and in this case, you definitely get what you pay for.
Stayed 5 nights in May 2024

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay and staff are friendly
Stayed 4 nights in May 2024

10/10 Excellent

Alla

Stayed 3 nights in May 2024

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities
Overall good
Stayed 1 night in May 2024

10/10 Excellent

BRADLEY, EDMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Zai Xin, New York City

Stayed 1 night in May 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great, stylish hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Robin Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Mashari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was great and the hotel was very nice and the location is amazing and the staff vishioa & max. they are soo professional and friendly thanks
Stayed 3 nights in Apr 2024

10/10 Excellent

Mashari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Duccio, Los Angeles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent as always
Stayed 2 nights in Apr 2024

10/10 Excellent

Wasseem, boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2024

10/10 Excellent

Hnin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Rooms were spacious, clean, and modern
Stayed 3 nights in Mar 2024