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4.2 out of 5

"Though we didn't use it I enjoyed the little kitchen as it would be perfect for longer stays for making breakfast, snacks etc. The bathroom had grea ... " More

By a verified traveller on Mon 27 Jun 2022

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Classic Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Apartment, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Citadines Apart'hotel Holborn-Covent Garden London. During your stay, you're just a quick walk from The British Museum. Enjoy features like free WiFi in public areas, plus a gym and a 24-hour business centre. This upmarket aparthotel has 192 apartments over 6 floors. This property offers pet-friendly amenities, such as food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.

  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi and wired Internet
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of The British Museum and Royal Opera House
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Citadines Apart'hotel Holborn-Covent Garden London ratings based on 88 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Citadines Apart'hotel Holborn-Covent Garden London

Everyone (11) Couples (20) Business (1) Family (36) Friends (13) Other (3)
3 out of 5

Posted by on 3 Feb 2023

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Comment from Hotel Management

20 Mar 2023 by Front Office

Dear Sandra, Thank you for taking the time to leave a review, we deeply appreciate your feedback. We apologies about the disappointment in service and will address it immediately to ensure that it does not happen again. We apologies for any inconveniences caused from the state of our facilities, we have taken a note of these issues and will address them accordingly. We hope to welcome you again in the future. Kind Regards,

5 out of 5
Though we didn't use it I enjoyed the little kitchen as it would be perfect for longer stays for making breakfast, snacks etc. The bathroom had great storage & an electric toothbrush socket for charging a great bonus and a great shower. The toilet roll is set in an awkward place as you have to twist around to reach it which is not ideal.

Posted by on 27 Jun 2022

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Comment from Hotel Management

29 Jun 2022 by The Management

Dear Andrew, Thank you for your feedback which will be shared with the team at Citadines Holborn. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Warm Regards,

5 out of 5

Posted by on 28 Jan 2020

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Comment from Hotel Management

30 Jan 2020 by Wing

Thank you for your five-star review. We truly appreciate the support.

4 out of 5

Posted by on 6 Aug 2019

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Comment from Hotel Management

6 Aug 2019 by Guest Service

Thanks for staying with us. We appreciate your feedback! Kind Regards, Guest Service

4 out of 5

Affordable hotel with a kitchenette

Pros: Affordable Quite & comfortable stay
Cons: Free breakfast perhaps?
Location: Close proximity to bars & restaurants Close proximity to some of the medical colleges
I stayed overnight here with my partner as I was having a membership examination at the nearby Royal College of Anaesthetists the day after. Comfortable, quiet stay within a 1-minute walking distance from the college. Good price for a London hotel, with an extra kitchenette to boot.

Posted by , from Manchester on 28 Jan 2018

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Comment from Hotel Management

30 Jan 2018 by ..

Han,Thank you so much for taking the time to let us know about your recent stay at the Citadines Holborn. We’re thrilled to have been your choice of accommodation during your road trip. We pride ourselves on providing personalized service and I am proud that our team members managed to do just that. We look forward to hearing from you when your travel plans next bring you to London as it would be our pleasure to be of service to you once again. Germana

5 out of 5

Good Location and Excellent Service

Pros: Staff were excellent.
Cons: A few minor maintenance issues that detracted from the overall quality finish of the hotel e.g. seal around the shower. Worked but looked bad.
Location: Cafes and restaurants close by and walking distance to Soho and Chinatown. Minutes from Holborn Underground and the Central and Piccadilly Lines.
Booked the hotel as it was on the Central Line and it ended up being perfect for getting around given our plans involved trips to the O2 and Marble Arch. Staff were extremely helpful and cheerful, and the hotel had everything you needed for a short stay. We booked a studio apartment and the kitchenette was small but had everything we needed to be self-sufficient, the lovely large windows and high ceilings made the room feel much bigger. It was a good hotel and value for money.

Posted by , from Leamington Spa on 16 Jan 2017

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Comment from Hotel Management

18 Jan 2017 by .

Dear Billy Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service. Sincerely, Germana

5 out of 5

Fabulous mini break

This is a great hotel in a great location. The room is around the size and with all the amenities that you would expect from a good hotel chain. The little kitchen with associated amenities is an extra bonus on top of that. It turned out to be so convenient after shopping and before the theatre. My only very small suggestion for improvement is that it was quite difficult to dry your hair because of the location of sockets and also the fact that the was no light in the corridor where the mirror was situated. However, we really loved our stay and would wholeheartedly recommend it. You really will not get a better deal for such a great location - especially for theatre breaks.

Posted by on 3 Nov 2015

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5 out of 5

Perfect location for shopping & show

Stayed here with my sister last weekend 17-19 Oct. I have to say top marks for location, amenities etc. We stayed in a studio apartment and we had ample space for 2 people. The kitchen area is so cute and has everything you need in a small compact space. Right on your doorstep you have any choice of cafe's, bistros and fast-food outlets to eat if you don't fancy the self-catering option. Just up the street you have a large Sainsburys where you can buy your supplies if you chose to dine in the apartment. We will definitely stay there again on our next trip and feel it's the best value for money accommodation we've found for London City, considering the location. Thumbs up from us!!

Posted by on 22 Oct 2015

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5 out of 5

Excellent central hotel

Room and facilities were very clean ,staff were friendly and helpfull . We have stayed on more expensive hotels than this which weren't as good.room was well insulated from outside noise given that this is a busy area Kitchen had everything you would need,and more. Would definitely go back again. Only small gripe would be no teapot....

Posted by on 15 Apr 2015

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5 out of 5

A very good hotel at a good price

I have nothing but positives to say about this very well presented hotel, within easy walking distance of the theatre district and Covent Garden. The room was decorated in a modern way and the majority of staff were efficient and helpful. I would definitely recommend.

Posted by on 26 Mar 2015

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About the Citadines Apart'hotel Holborn-Covent Garden London

Location 94-99 High Holborn, London, England WC1V 6LF

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Citadines Apart'hotel Holborn-Covent Garden London. This 4-star London aparthotel is smoke free.

  • 192 guestrooms or units
  • 6 levels
  • Conference rooms
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Tottenham Court Road Station (0.9 km / 0.6 mi)
  • Metro station: Holborn Underground Station (0.1 km / 0.1 mi)

Room Amenities

Citadines Apart'hotel Holborn-Covent Garden London offers 192 accommodations with a safe and coffee/tea makers. 21-inch LCD televisions come with cable channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This London aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

  • In-room kitchenette
  • LCD television
  • Cable channels
  • Fridge
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and window guards

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. The property is professionally cleaned.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 7.5 for children aged 7 to 12
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 20 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Holborn-Covent Garden
  • Citadines Prestige Holborn-Covent
  • Citadines Prestige Holborn-Covent Garden
  • Citadines Prestige Holborn-Covent Garden Apartment
  • Citadines Prestige Holborn-Covent Garden Apartment London
  • Citadines Prestige Holborn-Covent Garden London
  • Holborn-Covent Garden
  • Prestige Holborn-Covent Garden
  • Citadines Apart'hotel Holborn-Covent Garden London Aparthotel
  • Citadines Apart'hotel Holborn-Covent Garden Aparthotel
  • Citadines Apart'hotel Holborn-Covent Garden London
  • Citadines Apart'hotel Holborn-Covent Garden
  • Citadines Apart'hotel Holborn Covent Garden London
  • Citadines Prestige Holborn Covent Garden
  • Citanes Apart'hotel HolbornCo
  • Citadines Apart'hotel Holborn-Covent Garden London London
  • Citadines Apart'hotel Holborn-Covent Garden London Aparthotel

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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