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citizenM London Shoreditch

4.0 star property

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Photo gallery for citizenM London Shoreditch

Building design
Lobby lounge
King Room | Premium bedding, pillow-top beds, desk, laptop workspace
Lobby sitting area
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Brick Lane
    ‪8 min walk‬
  • Tower of London
    ‪5 min drive‬
  • St. Paul's Cathedral
    ‪8 min drive‬
  • London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for King Room

King Room | Bathroom | Shower, hydromassage showerhead, eco-friendly toiletries, hair dryer

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Saint

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
4.6 out of 5, Wonderful, (1377)
The price is €476
for 1 room
includes taxes & fees
21 May - 22 May
Hotel Saint

About this property

citizenM London Shoreditch

Hotel with a 24-hour business centre, a quick walk to Old Spitalfields Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM London Shoreditch. During your stay, you're just a quick walk from Brick Lane. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Old Spitalfields Market and Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site lobby lounge. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 11 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Stayed 3 nights in Jan 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast price is £20 per person but with very limited options, you are better off exploring so many cafes outside the hotels who are much better with good options.
Stayed 1 night in Jan 2025

10/10 Excellent

Herve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lift problem. Hopefully it will be fix soon
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service
One elevator was out and breakfast not very good. Very comfortable and nice stay otherwise
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small and water flooding

They had to switch me to a different room because the water backed up in the sink and shower almost flooding everything. The room is maybe conducive for one person but it is SMALL! If you are more than 1 person forget about it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bobbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Daughter 18yrs stayed and said how cool the hotel is, loved all the room features, lights and controls etc. They did actually think they got room service then realised had to go down to get drinks…. Overall loved it!
Stayed 1 night in Dec 2024

10/10 Excellent

S

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location

Good location. Basic rooms and only 1 out of 3 lifts working which was frustrating
Stayed 1 night in Jan 2025

4/10 Poor

Adam

Stayed 1 night in Oct 2024

10/10 Excellent

HECTOR

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Perfect location and exceptional staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

HECTOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location.
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shoreditch Stay

The staff was very accommodating. The kitchen stays open late. We would stay there again. It was convenient to the underground and buses.
Stayed 5 nights in Dec 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel but felt like a wework space with so many people in the lobby on laptops working. Rooms are tiny and shower room barely fits the basics in. For two people it was pretty uncomfortable it was such a confined space. With two suitcases it would be challenging!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel

Great stay and great location, it’s a self service type of place but when there’s staff standing around they should be doing a bit more rather than forcing the customer to do self check in- that’s the only downside.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen, Braintree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming staff. Very good views and an enjoyable bar.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff in a fun neighborhood, wip

Staff were all very friendly and check in/out process was very smooth. The iPad control in the room is pretty user friendly. Bed was comfortable and quiet. WiFi speed was good and reliable. Unfortunately, my room wasn't the cleanest and the iPad screen was cracked. During my stay, 2/3 elevators were in service so it meant longer wait times especially during busy periods like checking out. This is temporary and hopefully won't be the same experience in the coming months, but something to plan for especially if you need to leave in a timely manner. I would return for another visit.
Stayed 1 night in Jan 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic boutique hotel, central to Shoreditch

Hotel was clean, fairly modern, and centrally located in Shoreditch. Only downside was the relative distance to the nearest tube station, but there was a line for busses right by the hotel, which ran service to both Old Street and St. Pancras. Staffing is minimal, basically housekeeping, a 24/7 restaurant/bar operator (appears to be serving the snazzy equivalent of ready meals?) and none of the usual facilities onsite (no gym/pool/sauna, etc) but the hotel does partner with a nearby gym to offer those to guests. Would strongly recommend they get the second elevator fixed though, as it was out of service for my entire stay and the lack of staff to question about its repair timing make me wonder how long it has been out. Overall, good spot for a trip to London, if you don't mind the smaller quarters and are either solo or can comfortably share a bed with travel partners. (The bed is quite comfy, and is larger than a standard King mattress, roughly a 2-meter square.) The blinds, lights, and TV (which can be connected to via Chromecast over the wifi; be sure to not use a VPN when trying to connect though, as it won't work then) are all controllable through the provided iPad mini (appears to be a 5th generation, locked down to their proprietary software. Wish they'd block out the camera to be less potentially invasive if compromised, though.)
Stayed 2 nights in Dec 2024

6/10 Okay

Nicky

Liked: Cleanliness, staff & service, room comfort

Great hotel, lifts not working

The staff were incredibly friendly and helpful m. The rooms as always clean and as you expect. However 2 of the three lifts were not working, one very long term. The lift was also shared with the cleaning team and sometimes huge trollies left in so only one person with. Case could get in. Sort the lifts out and 100% perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Stayed 1 night in Dec 2024

10/10 Excellent

Doug, Indianola

Stayed 4 nights in Nov 2024

10/10 Excellent

Rob

Stayed 4 nights in Nov 2024

10/10 Excellent

Vicky

Stayed 3 nights in Dec 2024

10/10 Excellent

Abi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

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