citizenM London Shoreditch

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM London Shoreditch

Building design
Lobby sitting area
Lobby lounge
King Room | Premium bedding, pillow-top beds, desk, laptop workspace
Property amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
6 Holywell Lane, London, England, EC2A 3ET
  • Old Spitalfields Market
    7 min walk
  • Brick Lane
    8 min walk
  • Liverpool Street
    10 min walk
  • London (LCY-London City)
    28 min drive

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

citizenM London Shoreditch

Hotel with a 24-hour business centre, a quick walk to Old Spitalfields Market
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM London Shoreditch offers 216 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM London Shoreditch. During your stay, you're just a quick walk from Brick Lane. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Old Spitalfields Market and Brick Lane
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and coworking spaces.

WiFi is free in public spaces. The business-friendly citizenM London Shoreditch also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site lobby lounge. Open selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 236564886
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM London Shoreditch Hotel
citizenM Shoreditch Hotel
citizenM Shoreditch

citizenM London Shoreditch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews" "
Rating 8 - Good. 212 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 14 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ranu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jon

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place, reasonable price, great neighborhood
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not as good as sister CitizenM Hotels
Had booked CitizenM Shoreditch after a wonderful stay in CitizenM Copenhagen. Tried to check in electronically at front desk but the system didn’t work. Checked in with staff who said the room we had booked was unavailable and could we stay in an accessible room instead. This room was not as nice as the room we had booked, the bathroom in particular was nothing like advertised. We asked to move and were refused this request but were told that we would be called the following day to see if any rooms available then. The call wasn’t placed until 4.30pm at which stage there was no point in changing. Also three lifts in the building and only one working and these frequently took ages to arrive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ophelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and friendly staffs
This is my 4th time to stay in citizen M in London. This is my first time to stay in Shoreditch one. staffs are friendly and very helpful Unfortunately, the lovely toy in the bedroom is a bit dirty and you can see the show gel bottle a bit dirty, hope they can improve.
Stayed 2 nights in Aug 2024

10/10 Excellent

Izzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel bc it was cheaper compared to others last minute, ended up being my favorite part/area of my London trip! Very friendly, very clean, overall very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kieran

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm Citizen M
We had a wonderful stay at Citizen My. The staff was kind, the hotel and room were clean and well managed, and check-in was easy. Will visit again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEYOND WONDERFUL!
So pleasantly surprised with how AMAZING this hotel was! Not “for the price” - it was just plain great! Service was EXCELLENT - stumbled off an overnight trans-Atlantic flight at 6:30 am & got to the hotel by 9 am where they actually had a room ready for us to fall into bed! Room was spacious, comfortable, updated; loved the iPad controls & special touches. Breakfast was superb & the 24 hr staff/service/snacks were great. Location to buses & tube was so convenient. Won’t stay anywhere else from now on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun hotel reasonably priced
Our first time staying at a Citizen M hotel and we had no idea what to expect…it was great!! Loved the room layout and the iPad control was a fun addition but it also made everything, like the aircon, really easy to control. I didn’t have breakfast but my partner did and he said there was a good selection. Everyone was so helpful - shout out to Patience who was really kind and remembered we were visiting for a show which she asked us about the next day!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and courteous. The room was well laid out and modern. Big bed, nice view of Shoreditch. The check in and out process was smooth, they held my luggage after I checked out so I could go shopping. Overall great expression will definitely stay at Citizen M hotels in other cities based off of this experience
Stayed 2 nights in Jul 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, amenities
Not as good as other Citizen M properties. Having reception on first floor is a poor layout. Long wait for lifts throughout (1 out of service, one with i redibmy slow doors) and style over substance spiral stair case awkward for luggage. Not hotels fault but 30 minute flashmob with boombox speaker outside at 5am ruined sleep and no attempt to move them on. Check in poor why have a self check in and then be acvosted by a member of staff after you have done it and aant to go to room. Likewise why have a delf check out and staff member standong over you - just seems pointless!
Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Stayed 5 nights in Jul 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Very comfortable modern room that functions with technology. Had a great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a bit too small but facilities are top notch and service is amazing!
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Nice location. Shower could have been more powerful
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional and comfortable . The staff were the friendliest and most helpful people ever.
Stayed 1 night in Jul 2024

6/10 Okay

Michele Ann

Stayed 4 nights in Jul 2024