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Crestfield Hotel

3.0 star property

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Photo gallery for Crestfield Hotel

Superior Single Room | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Bar (on property)
Courtyard
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3-4 Crestfield Street, London, England, WC1H 8AT
  • University College London
    ‪12 min walk‬
  • Russell Square
    ‪14 min walk‬
  • The British Museum
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Crestfield Hotel

Hotel with a 24-hour front desk, near Russell Square
A bar/lounge, a 24-hour front desk and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and a front desk safe.
Crestfield Hotel offers 63 accommodations with a safe and coffee/tea makers. 37-inch LCD televisions come with digital channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Crestfield Hotel. During your stay, you'll be within walking distance of Russell Square. Enjoy features like free WiFi in public areas and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Russell Square and University College London
Crestfield Hotel offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 3-star London hotel is smoke free.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crestfield Hotel
Crestfield Hotel London
Crestfield London
Hotel Crestfield
Crestfield Hotel London, England
Crestfield Hotel Hotel
Crestfield Hotel London
Crestfield Hotel Hotel London

Crestfield Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 359 out of 1004 reviews
Rating 8 - Good. 446 out of 1004 reviews
Rating 6 - Okay. 130 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Riitta

Stayed 1 night in Oct 2024

10/10 Excellent

Caterina

Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
I was really impressed with the property after a shaky start. Several times i tried to book directly with the hotel and the payment was declined so i had to go via Expedia to make the booking so they lost money with having to pay 3rd party fees. However, it was chosen as we had a very early Eurostar train and it's a very easy 4 min (approx ) walk to the Eurostar checkin and similar to the mainline station of Kings Cross and St Pancras. The room was clean and well designed to maximise space and let light in. It was cold during the night and my husband put his coat over me, but found a blanket in the morning! Staff were reasonably polite but didn't push themselves to be particularly welcoming. We didn't have breakfast there so cannot comment.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Ron

Liked: Cleanliness
Disliked: Room comfort
Small rooms
Stay was ok. Room was very small. Bathroom was even smaller. We just got off a cruise ship where we thought the rooms wete small. This room was half that size
Stayed 2 nights in Nov 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 1 night in Nov 2024

8/10 Good

samer

Liked: Cleanliness, staff & service
Decent and conveniently located near st Pancras station. Bang for your buck accommodation
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking and as the room became available I could get it earlier which was just great after a long flight. Staff are friendly and helpful. Location is perfect for what I needed. Room is small but adequate for 1 night. Bathroom is tiny but very clean with a nice hot shower.
Stayed 1 night in Nov 2024

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and quick check-in
Excellent location for St Pancras and Kings Cross, quick and easy check in and clean rooms.
Stayed 1 night in Nov 2024

8/10 Good

Mignon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Good & convenient overnight stay before travelling on Eurostar. Staff were helpful in taking my suitcase up the narrow stairs.
Stayed 1 night in Oct 2024

8/10 Good

Muir

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

Patricia Rae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I liked was the convenience to the transportation. King's Cross/St. Pancras was just about 5min walk. There are stores around for things you need (Boots, M&S, lots of restaurants, etc.) The hotel though, was very small. I couldn't even open my luggage to get my stuff out. No lift as the hotel mentioned but it was really narrow for those stairs so good luck if you have huge (and more than one) luggage. The sheets were itchy I woke up with rashes one morning so I asked to change the sheets when I stepped out. The lady at that time gave me a disgusting look and just said okay. I knew the sheets weren't changed cos I had the same stains on them when I came back at night. I'm a very neat and organized person so apart from vacuuming and tidying up my bed, there's really nothing they needed to do and yet, my only request to change sheets was never done. I won't consider going back to this hotel for my upcoming trip to London again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
Crestfield has teensy singles with teensy full baths but the rooms are spotless, they put instant coffee, tea, cookies and mints in the rooms each day, and it’s very conveniently located within the transportation hub of Kings Cross/St Pancras stations. Prices are good too - it was sold out so reserve early. Safe, 24 hour desk, very pleasant staff. I’d go back in a second. Elsa Little, Fairfax VA
Stayed 4 nights in Oct 2024

6/10 Okay

Ka Yin

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable stay - rooms was very nice with very clean bathroom. We had a one night stopover. Staff on reception were very helpful. Ideal location to St Pancreas/Kings Cross stations. No lift so be prepared to carry your suitcases!
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

charles

Liked: Cleanliness
Very convenient for St Pancras station and eurostar Good price for a night stay
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024