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4.3 out of 5

"Fantastic hotel, close to everything we needed. Staff were great from start to finish - would definitely book again " More

By a verified traveller on Mon 10 Jan 2022

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Deluxe Room, 1 Queen Bed (Superior)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Superior)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at DoubleTree by Hilton London West End gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast offered for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 5-minute walk from The British Museum and 3 minutes on foot from Russell Square

DoubleTree by Hilton London West End ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton London West End

Everyone (4) Family (2)
5 out of 5
Fantastic hotel, close to everything we needed. Staff were great from start to finish - would definitely book again

Posted by on 10 Jan 2022

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Comment from Hotel Management

18 Feb 2022 by Charith Seneviratne

Dear Guest, Thank you for your great feedback. We are delighted to read about your pleasant stay. We hope to welcome you again in the future. Kind Regards, Charith Seneviratne Assistant Front of Manager

5 out of 5
Check in was quick and friendly staff members. The room was as expected. The breakfast was well worth the money lots to choose from and we were shown to our table upon arrival no queue👌

Posted by on 31 Oct 2021

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3 out of 5
The room was actually noisy, the shower was weak and there was no restaurant or room service during my stay

Posted by on 22 Dec 2020

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5 out of 5

Posted by on 3 Mar 2019

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5 out of 5

Posted by on 20 Jun 2019

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3 out of 5

Olisin toivonut parempaa vastinetta rahalle

Huone oli kuin mikä tahansa muu huone. Hinta taisi pohjautua enemmän sijaintiin kuin itse hotellikokemukseen. Siisteiydessä myös hieman parantamisen varaa.

Posted by , from helsinki on 22 Mar 2018

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About the DoubleTree by Hilton London West End

Location 92 Southampton Row, London, England WC1B 4BH

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 7 meeting rooms available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at DoubleTree by Hilton London West End.

  • 261 guestrooms or units
  • 6 levels
  • Built in 1911
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Tottenham Court Road Station (0.8 km / 0.5 mi)
  • Metro station: Holborn Underground Station (0.3 km / 0.2 mi)

Room Amenities

DoubleTree by Hilton London West End offers 261 air-conditioned accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Fridge
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Restaurant92 – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Nearby parking fee: GBP 35.95 per day (984 ft away)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton End
  • DoubleTree Hilton End Hotel
  • DoubleTree Hilton End Hotel London West
  • DoubleTree Hilton London West
  • DoubleTree Hilton London West End
  • DoubleTree London West End
  • Hilton DoubleTree London West
  • Hilton DoubleTree London West End
  • Hilton London West End
  • London West End Hilton
  • DoubleTree Hilton London West End Hotel
  • DoubleTree by Hilton London West End Hotel
  • DoubleTree by Hilton London West End London
  • DoubleTree by Hilton London West End Hotel London

You should know

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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