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4.4 out of 5

"Liked the hotel, breakfast was excellent, nice rooftop bar. Noise from outside at night, firstly from people sitting at tables outside the pub which w ... " More

By a verified traveller on Mon 09 May 2022

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Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use, City View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Deluxe Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at H10 London Waterloo. During your stay, you'll be within walking distance of London Eye. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by foot from Westminster Bridge and a 3-minute drive from London Eye

H10 London Waterloo ratings based on 31 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for H10 London Waterloo

Everyone (9) Couples (10) Business (1) Family (4) Other (2) Friends (3)
5 out of 5
Liked the hotel, breakfast was excellent, nice rooftop bar. Noise from outside at night, firstly from people sitting at tables outside the pub which was closed as 1.30am. then from Roadworks drilling at about 8am.

Posted by on 9 May 2022

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5 out of 5

Posted by on 4 Mar 2022

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5 out of 5
Lovely Hotel. Amazing Tapas and cocktails on the roof top bar.

Posted by on 27 Jan 2022

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Comment from Hotel Management

27 Feb 2022 by Covadonga Castiello, Front Office Supervisor

Dear guest, Thank you for choosing H10 London Waterloo in your recent stay in London. We are happy to learn our hotel met your expectations, especially our rooftop terrace. We appreciate you gave us a high score. We look forward to welcoming you back in the future. Kind regards, Covadonga Castiello Front Office Supervisor

5 out of 5
Absolutely spotless and excellent service. Best hotel I’ve stayed in by far in years!

Posted by , from Beverley on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Eleonora Scarpello-Front Office Assistant Manager

Dear Richard, Thank you so much for taking the time to review your recent stay with us in H10 London Waterloo. We are happy to learn that everything during your stay was to your satisfaction and that you believe our hotel is one of the best you have stayed in years. We are truly looking forward to welcoming you soon! Kind regards, Eleonora Scarpello Front Office Assistant Manager

5 out of 5
Only stayed overnight but nice, clean, modern hotel and excellent breakfast

Posted by on 10 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Gina Alpe - Front Office Supervisor

Dear guest, Thank you very much for your review. We are glad you enjoyed your stay with us and that the style, cleanliness and breakfast met your expectations. Thank you for choosing us, we look forward to have you back in the near future. Kind regards, Gina Alpe Front Office Supervisor

5 out of 5

Great view and spotless!

The hotel is modern, spotless and it is well located close to Elephant and Castle tube station. It has an great view of the city if you are staying in a room with view.

Posted by , from UK on 8 Sep 2016

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Comment from Hotel Management

30 Sep 2016 by Front of House Manager

Thank you for your comments, I am glad you find liked the view from our hotel. The location is great, not just Elephant and Castle is on hand but Waterloo and Lambeth North Station as it is and the end of Waterloo Road. Looking forward to see you again at our hotel, Kind Regads

5 out of 5

Business trip

Excellent hotel and friendly staff, great location, breakfast variety was great.

Posted by on 19 Mar 2016

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5 out of 5

Perfect location

The H10 is in an ideal location to reach the London Eye and Southbank area. About a 10 minute flat, easy walk to both areas. On arrival I was greeted by friendly staff, offered a welcome drink and there was a really nice aroma in the lobby area. The room was great. I was on the 4th floor. The view was nice but and the nespresso machine was a nice touch if you are a coffee drinker like I am. My only criticism was that I had to request an iron and ironing board which comes with the deluxe double room. I would definitely stay here again.

Posted by on 14 Mar 2016

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5 out of 5

Fab London Hotel

We stayed at H10 for two nights in February and there was nothing about our stay that disappointed us. Our room was on the twelfth floor and the first thing we saw when we entered our room was a fantastic view of the Shard and an equally good view of the city across the river. The room was big enough for our needs, was very clean, warm and with a very comfortable bed. The hotel personnel were polite, cheerful and very helpful at all times. The lobby area was well laid out with plenty of stylish seating and tables. There is also a fabulous viewing balcony in the bar on the eighth floor. The hotel is situated less than a five minute walk up the road from Waterloo station and is within easy walking distance of the South Bank area, the Old Vic and the vibrant and up and coming Lower Marsh area, where there are plenty of cafes and coffee shops if you prefer to eat out for breakfast. There are also a good selection of convenience stores, pubs and restaurants between the hotel and the station along Waterloo road and surrounding area. This was our first visit to this hotel and we would definitely stay here again.

Posted by on 29 Feb 2016

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5 out of 5

Brilliant family trip!

Fantastic stay at an excellent price! The hotel is modern, the room was much larger than what we expected! Will be returning! Staff really nice and helpful. Location was spot on for us, really liked the area.

Posted by on 26 Feb 2016

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Renovations + Closures

The property will be renovating from 11 July 2024 to 20 December 2024 (completion date subject to change). The following areas are affected:

  • Guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified H10 London Waterloo. This 4-star London hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Conference rooms
  • 861 sq ft of conference space
  • 80 sq. m of conference space
  • Built in 2010
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: London Waterloo East Station (0.7 km / 0.5 mi)
  • Metro station: Lambeth North Underground Station (0.5 km / 0.3 mi)

Room Amenities

H10 London Waterloo offers 177 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets. 50-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.

Three O Two Restaurant – This restaurant only serves breakfast.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to a yearly private event, The Waterloo Sky Bar will be closed on December 31.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 79.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. This property uses eco-friendly cleaning products.

  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Children stay free
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 26 for adults and from GBP 26 for children
  • Off site parking fee: GBP 14 per day (0.5 mi away)
  • Rollaway bed fee: GBP 79.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • H10 London Waterloo Hotel
  • H10 Hotel London Waterloo
  • H10 London Waterloo
  • London Waterloo H10
  • H10 London Waterloo England
  • h10 London Waterloo Hotel London
  • H10 London Waterloo England
  • H10 London Waterloo Hotel
  • H10 London Waterloo London
  • H10 London Waterloo Hotel London

You should know

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
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