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Hilton London Olympia

4-star property
380 Kensington High Street, London, England 09 725 22 184
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3.8 out of 5
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See all 8 ebookers Reviews

"Rooms and corridors looked tired and a little shabby " More

By a verified traveller on Sun 08 Mar 2020

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Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Hilton Guest Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Hilton Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Double Hilton Guest Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Hilton Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the breakfast at Hilton London Olympia. During your stay, you're just a quick walk from Kensington High Street. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy British cuisine while dining at Society Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 3-minute walk from Olympia Conference and Exhibition Centre and a 2-minute drive from Westfield London Shopping Centre

Hilton London Olympia ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hilton London Olympia

Everyone (5)
4 out of 5

Posted by on 5 Jan 2024

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Comment from Hotel Management

8 Jan 2024 by The team at Hilton Olympia

Dear Andrew,Thank you for your feedback. We are pleased to see from your score that you enjoyed a comfortable stay and we hope to welcome you back again in the future. Sincerely

1 out of 5
The bedrooms aren’t to the normal Hilton standard, I was in the 8th, I couldn’t sleep at all as there was a constant noise from the plant room above. It was the worst nights sleep I’ve ever had in a hotel

Posted by on 11 Nov 2021

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Comment from Hotel Management

11 Nov 2021 by The team at Hilton London Olympia

Dear |an, we are very sorry to read you did not enjoy your stay. We will share comments with our management team to allow us to check this room and hope you will come back and allow us another opportunity to welcome you and make it right in the future.

3 out of 5
Rooms and corridors looked tired and a little shabby

Posted by on 8 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Hilton London Olympia

We are pleased you enjoyed your stay and will be sure to share your comments on the decor with our management team. Thank you for your time in sharing this review.

3 out of 5
The hotel is very dated which is the only negative. The bathrooms could do we w revamp and they have lowered ceiling heights. To have a shower you stand in the bath and i am 5ft7 and my head was almoat touching the shower. The showers are not powerful. Having said that, the bed was super comfortable. The hotel staff were veey friendly and happy and overall could not do enough for you.

Posted by on 13 Nov 2019

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Comment from Hotel Management

17 Nov 2019 by Hilton London Olympia

Thank you for your review. We are pleased you enjoyed your stay and the service our friendly and helpful team. We do note your comment on the room and will ensure this feedback is shared with our management team for their consideration when we next make any changes or refurbishment to the hotel. Hopefully you would consider us for any future stays in the area.

4 out of 5
Had 2 great night sleep on a really comfy bed and pillows. A Costa coffee shop on ground floor is a bonus. Just round the corner from the Olympia and near Holland Park and a good array of restaurants

Posted by on 31 Oct 2019

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Comment from Hotel Management

10 Nov 2019 by Hilton London Olympia

Thank you for your kind review. We are pleased you enjoyed a comfortable stay and hope you will return again in the future.

5 out of 5
Lovely hotel with suprisingly large rooms in an ideal central London location.

Posted by on 25 Oct 2019

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Comment from Hotel Management

10 Nov 2019 by Hilton London Olympia

Thank you for your review. We are delighted you enjoyed your stay and are hoping you will return again for any future stays in London.

5 out of 5

Posted by on 11 Apr 2024

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Comment from Hotel Management

2 May 2024 by Hotel Management

Dear Sonia, Thank you for choosing Hilton London Olympia for your stay and for your five out of five feedback. We hope we will be able to welcome you back in near future. Sincerely,

5 out of 5

Posted by on 26 Feb 2024

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Comment from Hotel Management

28 Feb 2024 by The team at Hilton Olympia

Dear Liisa,Thank you for your feedback. We're delighted to see from your score that you enjoyed a plesant, comfortable stay and we hope to welcome you back again in the future. Sincerely, Hilton Olympia

About the Hilton London Olympia

Location 380 Kensington High Street, London, England W14 8NL

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 12 meeting rooms. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Olympia. For a fee, parking is available. This London hotel is smoke free.

  • 404 guestrooms or units
  • 8 levels
  • Built in 1966
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Kensington (Olympia) Underground Station (0.3 km / 0.2 mi)
  • Metro station: West Kensington Underground Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton London Olympia offers 404 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Society Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 22 for adults and from GBP 11 for children
  • Self-parking fee: GBP 37 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton London Olympia
  • Hilton Olympia
  • Hilton Olympia Hotel
  • Hilton Olympia Hotel London
  • Hilton Olympia London
  • London Hilton Olympia
  • London Olympia Hilton
  • Olympia Hilton
  • Olympia Hilton London
  • Olympia London Hilton
  • Hilton London Olympia England
  • Hilton London Olympia Hotel London
  • London Hilton Olympia Hotel
  • Hilton London Olympia Hotel
  • Hilton London Olympia Hotel
  • Hilton London Olympia London
  • Hilton London Olympia Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.