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4.4 out of 5

"Stayed at this Hotel on a number of occasions. Great refurbishment. Well done. " More

By a verified traveller on Thu 30 Sep 2021

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio, 1 King Bed (Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed (Cosy)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Townhouse)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Heritage King)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holmes Hotel London. During your stay, you're just a quick walk from Madame Tussauds Wax Museum. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy international cuisine while dining at Kitchen at Holmes
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Steps from Baker Street and Madame Tussauds Wax Museum
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Holmes Hotel London ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holmes Hotel London

Everyone (7) Couples (3) Family (3)
5 out of 5
Stayed at this Hotel on a number of occasions. Great refurbishment. Well done.

Posted by on 30 Sep 2021

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Comment from Hotel Management

1 Oct 2021 by Elina

Thank you for your 5/5 review, Mark. I am so happy our modern, elegant décor is to your liking. It is always a pleasure having you and we look forward to many more occasions to come! Warm regards, Elina

4 out of 5
Very nice location, styled well rooms and pleasant welcome at reception

Posted by on 9 Oct 2019

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Comment from Hotel Management

10 Oct 2019 by LR

Dear guest, Thank you for taking time to share your feedback in regards of your recent stay at Holmes Hotel! We are delighted to see that you have found our location suitable for your journey and our rooms styled. Also, on behalf of the entire reception team I would like to thank you for the kind feedback toward our staff friendliness. we hope to see you again in future when business will bring you in the area! Kind regards, Lavinia Ravas Reception Manager

4 out of 5
ruhige Lage man ist zu Fuss schnell an der Oxford Street U-Bahn Station in der Nähe saubere Zimmer Frühstück sehr lecker, wird serviert, kein Buffet freundliches Personal im Restaurant Wasser, Äpfel und Regenschirme zum mitnehmen - keine Steckdose im Bad für Haarfön schlechte Beleuchtung im ganzen Zimmer Rezeption Personal teilweise unfreundlich

Posted by on 31 May 2024

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Comment from Hotel Management

4 Jun 2024 by Kristine

Dear Gerda,Thank you for your recent stay with us at Holmes Hotel London.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,Kristine

5 out of 5
Richtig British, nicht eines dieser sterilen Hotelketten. Gut gelegen mit vielen Restaurants und Shops in unmittelbarer Nähe.

Posted by on 1 Apr 2024

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4 out of 5

Posted by on 6 Sep 2023

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5 out of 5

Posted by on 30 Apr 2022

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3 out of 5
L’emplacement était bien. L’hôtel mérite un rafraîchissement. La chambre si elle était acceptable n’offrait pas le confort espéré (chauffage déficient, salle de bains sans produits, etc). Petit déjeuner dans un sous sol très moyen ! La literie et la tranquillité était par contre très appréciable et le personnel gentil

Posted by , from Ginebra on 26 Feb 2020

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Comment from Hotel Management

26 Feb 2020 by B.Rotaru

Dear William, Thank you so much for taking the time to share your feedback. We appreciate very much that you chose to stay with us during the time we were under refurbishment and breakfast was served in a different location than now. We have since completed the full refurbishment of the hotel and restaurant and we are looking forward to welcoming you back in the near future to offer a seamless experience. With many thanks and kindest regards, Bogdan Rotaru Reception Manager

5 out of 5

Posted by on 6 Feb 2020

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Comment from Hotel Management

8 Feb 2020 by Adriana Greco, Reception Manager

Dear Anonymous, Thank you for the five-star review. We are looking forward to welcoming you back in the near future. Warm Regards

5 out of 5
Alles Super, Zimmer Essen Service sehr gut. Lage auch Top nähe von U-Bahn + Oxford Street

Posted by on 23 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by B. Rotaru

Dear Valued Guest, Thank you for taking the time to share your feedback. We are thrilled to see that you found everything to be great and that the location suited your needs. We are looking forward to welcoming you back in the very near future. With many thanks and kindest regards, Bogdan Rotaru Reception Manager

4 out of 5
Sehr freundliche und motiviere Mitarbeiter! Essen im Holmes Restaurant ist fantastisch!

Posted by on 9 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by B. Rotaru

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to see that you felt very well taken care of by our team and that you loved the food in the Kitchen at Holmes. We are very much looking forward to welcoming you back in the near future. With kindest regards, Bogdan Rotaru Reception Manager

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday and Wednesday:

  • Restaurant

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available. WiFi is free in public spaces. A health club, a library, and multilingual staff are also featured at the eco-certified Holmes Hotel London. This Georgian London hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1799
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Marylebone Station (0.8 km / 0.5 mi)
  • Metro station: Baker Street Station (0.3 km / 0.2 mi)

Room Amenities

Holmes Hotel London offers 118 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Plasma televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Kitchen at Holmes – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.

For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Smoke detector
  • Renewable energy source - solar
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 30.00 per person
  • Nearby parking fee: GBP 37.40 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza London Sherlock Holmes
  • Park Plaza Sherlock
  • Park Plaza Sherlock Holmes
  • Park Plaza Sherlock Holmes Hotel
  • Park Plaza Sherlock Holmes Hotel London
  • Park Plaza Sherlock Holmes London
  • Park Plaza Sherlock London
  • Sherlock Holmes Park Plaza
  • Sherlock Holmes Park Plaza London
  • Sherlock Park Plaza
  • Park Plaza Sherlock Holmes London England
  • Park Plaza Sherlock Holmes London Hotel London
  • Park Plaza Sherlock Holmes London Hotel
  • Holmes Hotel London Hotel
  • Holmes Hotel London London
  • Holmes Hotel London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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