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4.3 out of 5

"We had a fantastic weekend away staying in this luxurious hotel. The staff were extremely helpful and did everything to make our stay more comfortable ... " More

By emma s. on Tue 03 Mar 2015

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Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Suite, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Suite, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 Bedroom (Executive Lounge Access)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at JW Marriott Grosvenor House London. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a restaurant and a 24-hour gym are available.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Hyde Park and 7 minutes on foot from Marble Arch

JW Marriott Grosvenor House London ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for JW Marriott Grosvenor House London

Everyone (1) Couples (4) Business (1) Friends (3)
5 out of 5

Great weekend away

We had a fantastic weekend away staying in this luxurious hotel. The staff were extremely helpful and did everything to make our stay more comfortable. The executive lounge has a fantastic breakfast with plenty for everyone.

Posted by on 3 Mar 2015

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3 out of 5

Pleasant stay

We had a very pleasant stay at the Grosvenor House JW Marriot hotel. The staff were very helpful and the hotel overall appearance throughout the lobby was chic. Loved the idea of starbucks being in-house. However, the room interior was shabby and very old especially the bathroom and small for the price being paid even the kettle was disgusting and not clean at all. I think rooms would need refurbishment otherwise the stay was perfect.

Posted by on 22 Dec 2014

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4 out of 5

Pleasant stay

the hotel is one of the best in London loved the service and amenities except for the very old furnishing. Location is good right between fitzrovia and knightsbridge.

Posted by on 14 Dec 2014

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5 out of 5
ravintola todella hyvä, ystävällinen palvelu

Posted by on 29 Dec 2022

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5 out of 5
Die Lage war für uns sehr praktisch. Das personal war auch sehr freundlich.

Posted by on 18 Mar 2019

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5 out of 5

Städtetrip zu dritt

Das Hotel ist absolut weiter zu empfehlen. Zuvorkommender, perfekter Service. Nicht nur am Morgen wird das Zimmer auf Foerdermann gebracht, auch am Abend. Es werden die Nachtvorhänge gezogen, dezente Musik eingeschaltet und die Betten aufgeschlagen . Perfekter Service.

Posted by on 2 Dec 2015

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5 out of 5

Vastasi odotuksia

Kokonaisuus oli hyvä. Ilman pieniä puutteita kylpyhuoneessa se olisi voinut olla erinomainen.

Posted by on 16 Feb 2014

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3 out of 5

Disappointing

Very poorly managed by Marriot. Now like a US Motel. We arrived at 11.30. Room not yet available - quite acceptable but no indication of when it would be available except 15.00. After lunch we came back at 16.40. Still not available !! Finally got the room. Next day went out at 9.30, left notice outside door - Service Please. Came back at 15.30. Nothing done. Bed not made. Phoned to complain. Maid came at 16.00. Food very poor. Portions huge. Will never go back.

Posted by on 18 Jun 2013

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4 out of 5

week-end

Cet hôtel est parfait en tous points. Un petit bémol toutefois sur le fait que le wifi est payant dans les chambres.

Posted by on 22 May 2013

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About the JW Marriott Grosvenor House London

Location 86-90 Park Lane, London, England W1K 7TN

Renovations + Closures

The property will be renovating from 7 November 2024 to 11 January 2025 (completion date subject to change). The following areas are affected:

  • Bar/lounge

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business centre and 23 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 5449 square feet (506 square metres) and includes conference space. A 24-hour fitness centre, a library, and a terrace are also featured at the luxury JW Marriott Grosvenor House London. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 1 building
  • 496 guestrooms or units
  • 8 levels
  • 5449 sq ft of conference space
  • 506 sq. m of conference space
  • Built in 1929
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Marylebone Station (2.1 km / 1.3 mi)
  • Metro station: Marble Arch Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

JW Marriott Grosvenor House London offers 496 accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Coffee maker
  • Pillow options
  • Combined shower/bath
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.

JW Steakhouse – This steakhouse serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

The Park Room – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Red Bar – This cocktail bar serves lunch and dinner. Open daily.

The Bourbon Bar – This cocktail bar serves lunch and dinner. Open daily.

Corrigan's Mayfair – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 80.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash and mobile payments. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Mobile payments
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 35 per person
  • Valet parking fee: GBP 60 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 80.0 per night
  • Service fee: 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grosvenor House JW
  • Grosvenor House JW Marriott
  • Grosvenor House JW Marriott Hotel
  • Grosvenor House JW Marriott Hotel London
  • Grosvenor House JW Marriott London
  • Grosvenor Marriott Hotel
  • JW Grosvenor
  • JW Marriott Hotel Grosvenor House
  • Marriott Hotel Grosvenor
  • Marriott Hotel Grosvenor House
  • Grosvenor House, A JW Marriott Hotel London, England
  • Jw Marriott London
  • Grosvenor Hotel Jw Marriott
  • JW Marriott Grosvenor House London Hotel
  • JW Marriott Grosvenor House Hotel
  • JW Marriott Grosvenor House
  • Grosvenor Hotel Jw Marriott
  • JW Marriott Grosvenor House London England
  • Grosvenor House A JW Marriott Hotel
  • JW Marriott Grosvenor House London Hotel
  • JW Marriott Grosvenor House London London
  • JW Marriott Grosvenor House London Hotel London

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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