2/10 Terrible
Jeremy
13 Dec 2024
Very disappointing!
Very disappointed to discover that the Radio Rooftop bar, one of the main destination points of this hotel, was closed for a private event.
The fact it was closed is understandable; the fact we were advised of this only 24 hours before we arrived is unacceptable.
Clearly they were worried about guests booking alternative accommodation if they had more notice, so decided to take the cynical, money-grabbing approach.
Very disappointed as the Melia brand is normally customer-centric….this has made us think twice about using any of their hotels again.
Jeremy
Stayed 1 night in Dec 2024