Malmaison London

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison London

Reception
Cocktail bar
Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board
Front of property
Club Room | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Barbican Arts Centre
    8 min walk
  • St. Paul's Cathedral
    12 min walk
  • Liverpool Street
    17 min walk
  • London (LCY-London City)
    36 min drive

Room options

Cosy Room

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Club Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Signature Suite

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Club Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Malmaison London

Eco-certified London hotel in London City Centre with a 24-hour front desk
A restaurant, a bar/lounge and 24-hour room service are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Malmaison London offers 97 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Malmaison London's great location gets high marks from our customers. During your stay, you're just a quick walk from Financial District. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Chez Mal, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the breakfast
  • 12 minutes by foot from St. Paul's Cathedral and a 5-minute drive from The British Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 721 square feet (67 square metres) and includes conference space. The eco-certified Malmaison London also features tour/ticket assistance, concierge services, and laundry facilities.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal – This brasserie specialises in French cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mal Lounge – On-site cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal
  • Mal Lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Malmaison London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews" "
Rating 8 - Good. 310 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to our next stay!
Cannot rate this hotel highly enough, room was very spacious with a nice view over the gardens and the bed was so comfy - both me and my partner said we haven’t slept that well in years! Breakfast very good also.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a gorgeous square in the old city of London Great location fir a Barts reunion would stay again
Stayed 2 nights in Sep 2024

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and in a lovely quiet part yet not far from good transportation. Great reception and bar staff. The rooms were super quiet and in comparison to other London properties, bigger than I expected from photos. All amenities we needed were provided
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location. Staff were really friendly and nothing too much trouble
Stayed 2 nights in Sep 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in the centre of London
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Stayed 2 nights in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do stay here !
Great venue near the Elizabeth line so connected to everything. Smithfield’s area has so much history it’s great to explore
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Priced accurately for what you get. Clean, good location.
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Stayed 1 night in Aug 2024

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room excellent, breakfast poor
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very high quality rooms and service
Stayed 1 night in Aug 2024

8/10 Good

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Malmaison London Hotel in Farringdon and had a delightful experience. The hotel’s prime location, just a short walk from Farringdon’s Elizabeth line station, offers easy access to central London. The staff were exceptionally friendly and attentive, enhancing the overall experience. Breakfast had a good variety, though vegan options were limited. Non-alcoholic cocktails were surprisingly well-crafted. I stayed in an accessible room, which was thoughtfully designed with a spacious shower and safety features. Overall, the hotel combines convenience, comfort, and excellent service, making it a great choice for a stylish London stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Monica

Stayed 2 nights in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for easy access all around and very accommodating staff
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

10/10 Excellent

Doc Lesyeux's

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very pleasant hotel ideally situated for the. Barbican and extremely comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, situated in a quiet area of London in the business centre. We took advantage of the room upgrade, which was beautiful. Easy walking to reach most of the key attractions close to the river. Would definitely stay here again, very impressed. Easy access if you are using the tube, nice traditional English pub adjacent as well.
Stayed 1 night in Jul 2024

10/10 Excellent

M j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

6/10 Okay

Jill

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The property had a lovely reception area and staff were really nice. The room was a little tired, there were a couple of marks on the sheets, the carpet stained and some of the furniture. The panel for the plugs came away from the wall a little when you unplugged your items which didn't seem terribly safe. Had to move rooms from the first room as not all rooms have a window..... for how much it was I would have thought a window would have been as standard even a tiny one! I have stayed in several other Malmaison's and they were significantly nicer so this doesn't reflect the brand fully.
Stayed 2 nights in Jul 2024