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4.4 out of 5
Excellent!
See all 8 ebookers Reviews

"Superb staff, really helpful. Hotel located four minutes walk from Paddington station and you can also easily walk in to Hyde Park and Oxford Street i ... " More

By a verified traveller on Thu 06 Jun 2019

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Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Room, 1 Double Bed (Cosy)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mercure London Hyde Park Hotel ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mercure London Hyde Park Hotel

Everyone (4) Family (1)
5 out of 5
Superb staff, really helpful. Hotel located four minutes walk from Paddington station and you can also easily walk in to Hyde Park and Oxford Street in about 10 minutes. As stated before and will stay here again. I want to particularly mention Roberto and Giorgio who were excellent .

Posted by on 6 Jun 2019

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Comment from Hotel Management

7 Jun 2019 by Sebastian

Dear Guest, Thank you for sharing your experience with us. Your feedback is of a big importance to us as it reflects our highest level of customer service and care. It is very important for us to meet and exceed your expectations and by reading your feedback we are happy to see that we have succeeded in doing so. I'll make sure to thank Roberto and Giorgo for excellent service and pass on your feedback. It was a pleasure for us having you stay in our hotel and we are looking forward welcoming you again. Kind regards, Sebastian Guest Relations Manager

5 out of 5

Friendly efficient front desk and a great room

A friendly reception desk who made it a personal experience, location is great for the tube and quiet, room was smallish but aren't all London hotel, it was very modern with high quality fixture and fittings and furnishing we loved it

Posted by , from yorkshire on 12 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by Victoria Crampton

Thank you for sharing your excellent feedback. It is an honour to share your comments with the whole team. We look forward to welcoming you back in the very near future. Kind regards, Victoria Crampton

4 out of 5
Location, location, brekfast, italian restaurant near, good beds and aircondition

Posted by on 7 May 2024

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Comment from Hotel Management

7 May 2024 by Imed Chikhaoui

Dear Kari Mikael,Thank you for your positive review. We are delighted to hear that you enjoyed our location, breakfast, and the nearby Italian restaurant. It’s great to know that our comfortable beds and air conditioning added to the quality of your stay.Your feedback is greatly appreciated and will help us continue to improve our services. We look forward to welcoming you back in the future.Kind Regards,Imed Chikhaoui

5 out of 5
Personnel accueillant et serviable. Hôtel propre, accessible, bonnes infrastructures. Chambre petite mais pas surprise car on savait à quoi s’attendre. Salle de bain moderne. Quartier calme, idéal!

Posted by on 29 Apr 2023

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Comment from Hotel Management

4 May 2023 by Imed Chikhaoui

Dear Anita,Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed your stay at our hotel and appreciated our staff, cleanliness, infrastructure, bathroom and location. We apologize for any inconvenience caused by the small room size. We hope to see you again soon and provide you with an even better experience.Kind Regards Imed Chikhaoui

4 out of 5
Gute Erreichbarkeit und sauber.

Posted by on 13 Mar 2023

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Comment from Hotel Management

21 Mar 2023 by Imed

Dear MaxWe very much appreciate your comments regarding your stay at the Mercure London Hyde Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards Imed Chikhaoui

4 out of 5

gute Erreichbarkeit von U-Bahn und Heathrow-Expres

Pros: freundliches Personal an der Reception Erreichbarkeit zu öffentlichen Verkehrsmitteln
Cons: Frühstückbuffet besser organisieren
Location: Westminster, nähe Paddingston-Station
gute Erreichbarkeit der öffentl. Verkehrsmittel sehr kleine Zimmer Frühstück zwar reichhaltig, Service ist nicht strukturiert organisiert. Personal gibt sich zwar Mühe, ist aber chaotisch und somit muss man teils lange warten. Auch hier ist der Raum sehr eng.

Posted by on 5 Mar 2018

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Comment from Hotel Management

7 Mar 2018 by Natalia Negomireanu

Dear Anonymous, Thank you for your review. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate sharing your opinions, and it is our hope that this will not stop you from booking with us again. Yours sincerely,

4 out of 5

Sijainti loistava matkustuksen kannalta

Loistava sijainti matkustuksen kannalta, aivan Padingtonin aseman kupeessa. Kaunis rakennus pienen rauhaisan sqaren reunalla. Vasta uusittu hotelli, mutta vessa lorisi vettä pönttöön eikä lavuaarin vesi vetänyt alas ellei sulkijaa kaivellut käsin pohjalta ylös. Ilmainen puhelin ja kartta/turisti info väline, ilmeisesti puhelin. En vain ennättänyt testaamaan. Henkilökunta tylsistyneen oloista ja töksäyttelevää. Ei tavallista Lontoossa, ehkä siksi jäi mieleen.

Posted by on 1 May 2017

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Comment from Hotel Management

3 May 2017 by Operations Director

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel excellent. it is wonderful to hear your complimentary comments on the amenities, particularly the Handy smartphone. I am pleased you found the hotel perfectly located for your trip. We look forward to welcoming you back in the very near future. Kind regards Sonya Young Operations Director

4 out of 5

Sehr zentral gelegenes und hübsches Hotel.

Pros: Die Einrichtung, der Still.
Cons: Ringhörigkeit verbessern.
Location: Es ist in Paddington, 5 Minuten von der UBahn und 7 Minuten vom Hyde Park, als ideal gelegen.
Das Hotel ist aus meiner Sicht super gelegen. Es ist mit viel Liebe zum Detail eingerichtet und das Personal ist super freundlich. Es ist einfach sehr klein und die Zimmer eher ringhörig aber das ist normal in Stadthotels.

Posted by , from Fehraltorf on 27 Apr 2017

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Comment from Hotel Management

1 May 2017 by Operations Director

Thank you for taking your precious time to review your recent stay with us, I am delighted to hear you found the hotel super. Your feedback on the location and decor is wonderful. We look forward to welcoming you back. Kind regards, Sonya Young Operations Director

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.