Mermaid Suite Hotel

3.0 star property

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February 2025
March 2025

Photo gallery for Mermaid Suite Hotel

Triple Room | In-room safe, iron/ironing board, free cots/infant beds, free WiFi
In-room safe, iron/ironing board, free cots/infant beds, free WiFi
Exterior
Breakfast area
In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
3-4 Blenheim Street, London, England, W1S 1LA
  • Bond Street
    ‪1 min walk‬
  • Oxford Street
    ‪1 min walk‬
  • Regent Street
    ‪5 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Quadruple Room

8.0 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Twin Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Single Beds

Double Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

Double Room

7.8 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Double Bed

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Studio (4 Adults)

  • Sleeps 4
  • 1 Double Bed and 3 Single Beds

Family Room (7 Adults)

  • Sleeps 7
  • 1 Double Bed and 5 Single Beds

Family Room (5 Adults)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Mermaid Suite Hotel

Hotel with a restaurant, steps from Oxford Street
Along with a restaurant, this smoke-free hotel has a front desk safe and ATM/banking services. WiFi in public areas is free.
Mermaid Suite Hotel offers 32 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Mermaid Suite Hotel's great location. During your stay, you're just a quick walk from Oxford Street. You'll find features such as free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and an ATM
  • Guests have great things to say about the helpful staff and the location
  • Steps from Oxford Street and 14 minutes on foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Mermaid Suite Hotel also features a front desk safe and an ATM.

This 3-star London hotel is smoke free.

Mermaid Suite Hotel has a restaurant on site.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • Free cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London

Mermaid Suite Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 130 out of 507 reviews" "
Rating 8 - Good. 196 out of 507 reviews" "
Rating 6 - Okay. 100 out of 507 reviews" "
Rating 4 - Poor. 52 out of 507 reviews" "
Rating 2 - Terrible. 29 out of 507 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness, staff & service
The property is in a very good central location near Oxford Street. The public transportation is also nearby. Lots of shops and food places. The set up of the property is divided. Our place was across the mermaid hotel entrance. They had rooms service every day with fresh towels which was excellent. The only complaint is that we had no WiFi. We had to step out into the stairwell to get any connection. And even then, it was very poor. I have a phone carrier with weak overseas data so it was paramount that I had WiFi. Unfortunately this was a big minus. The rest of the stay was good.
Stayed 4 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For this money in central London this is an excellent place to stay. Our room was clean, functional, quiet and air-conditioned. The beds were comfortable and the shower good. The reception staff are helpful and pleasant. The accommodation is relatively basic as you would expect at this price point but you can pay a lot more for very little extra.
Stayed 2 nights in Oct 2024

2/10 Terrible

Barbara

Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service
First time I have used this hotel. Was basic, clean and functional. Great location and good price.
Stayed 1 night in Sep 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
What a terrible place to stay in. The stairs are so narrow and long. Carried all 3 heavy luggage’s and it was so difficult. The owner was rude and not helpful at all. Room was so small.
Stayed 1 night in Oct 2024

8/10 Good

Naomi

Travelled with partner
Liked: Cleanliness, staff & service
Close to shops and underground. They just need to remember milk in the room for the tea and coffee.
Stayed 1 night in Oct 2024

4/10 Poor

Christopher

Stayed 1 night in Sep 2024

6/10 Okay

Terri

Business traveller
Liked: Staff & service
Not what i was expecting at all however it was in a verygood location and it was very cheap in comparison to other hotels.
Stayed 1 night in Sep 2024

8/10 Good

Dianna

Travelled with family
Liked: Staff & service, property conditions & facilities
Our stay started off disappointing as we carried all of our bags up the narrow stairwell to check in, only to find out that our room was not even in the same building, but across the street instead. However, we arrived to our private & HUGE family room with plenty of beds and space. The shower was perfect & was in its own room with sink/mirror. The toilet was in another room with sink/mirror making it convenient for multi-person sharing. The wifi was strong and beds were cozy. The only things that bothered us were the dirtiness of the walls/couch and the unclear layout of the hotel. Otherwise, we were quite happy with how it turned out! I would definitely recommend the family rooms for other groups of travelers!
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
It was a really good location. Near things I wanted to see and very close to a couple of underground stations. The room was small but fine for one night. I would stay here again There were only 3 negatives. 1. The man at the desk did not have the best customer service. It wasn’t bad it was just not good 2. The room was different from the pictures online. The bathroom was smaller looking. I didn’t need much but I would appreciate accurate photographs 3. There were very steep narrow stairs to get to the room. If you had health problems or large heavy luggage, this could be a problem. It wasn’t a deal breaker for me but I would have liked to have known
Stayed 1 night in Sep 2024

2/10 Terrible

Richard

Stayed 3 nights in Sep 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The guy at the desk was friendly. Plenty of space for my family of 4. The fire alarm went off one night. Although inconvenient. Very happy it was nothing. It was handled well.
Stayed 2 nights in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with shopping close by.
Stayed 2 nights in Aug 2024

6/10 Okay

Lesa

Travelled with family
Liked: Staff & service
In a fairly convenient position- if not walkable, then the Tube and other transport in London is fantastic. The hotel was pokey, tired and fairly clean (shower was not). The daily room service was nice and the manager was helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely spacious clean room, with coffee / tea facilities. very comfortable beds and location of hotel perfect
Stayed 1 night in Aug 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, good restaurants nearby, very handy as just off Oxford St and near to tube station. Clean, comfortable room and bathroom.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was brilliant, check in was really straightforward. The room was cheap, cheerful, clean and perfectly located for a gig in Hyde Park. I would definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Janet

Travelled with group
Liked: Cleanliness, staff & service
Stayed for 1 night was quite happy it served a purpose which was somewhere not too pricey. And within walking distance to Hyde Park. Shower was amazing but the mattress on the bed was a little tired! But actually had my best nights sleep for over a week. Room was clean a little dated. No toiletries although plenty of towels, complimentary tea and coffee but had to ask for a teaspoon. I would stop again for a short stay and a budget hotel in a very good location
Stayed 1 night in Jul 2024

2/10 Terrible

Hanna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Like the location
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lot of money for not a lot.
A thousand stairs when you are already exhausted is not fun. The single beds were tiny, and not very comfy. NO space around the toilet.
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Staff & service, property conditions & facilities
Decent budget accommodation
Stayed here for 2 nights. Room a good size, beds are very firm, not my personal preference. There was stains on pillow cases and a couple of the duvet covers. Great location.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a lovely stay, would recommend it!
Stayed 1 night in Jun 2024

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! The hotel it’s a bit outdated but it’s clean and comfortable. Right beside stores, restaurants and public transportation. They let us live our suitcases in the hotel after our check out that we can still use the remaining time to go see things before our departing time which was super convenient. Definitely recommend it.
Stayed 2 nights in Jun 2024