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Montana Hotel London

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Montana Hotel London

Property entrance
Property amenity
Bar (on property)
Family Room | Minibar, in-room safe, desk, iron/ironing board
Classic Triple Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
67/69 Gloucester Road, Kensington, London, England, SW7 4PG
  • Natural History Museum
    6 min walk
  • Imperial College London
    7 min walk
  • Victoria and Albert Museum
    10 min walk
  • London (LHR-Heathrow)
    33 min drive

Room options

View all photos for Economy Single Room, Shared Bathroom

Economy Single Room, Shared Bathroom | Minibar, in-room safe, desk, iron/ironing board

Economy Single Room, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, iron/ironing board

Classic Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, iron/ironing board

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, iron/ironing board

Classic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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Reception

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Breakfast available
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4.3 out of 5, Excellent, (901)
The price is €173
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Gainsborough Hotel

About this property

Montana Hotel London

Hotel with a 24-hour front desk, a short walk to Natural History Museum
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Montana Hotel London offers 55 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels.

This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Montana Hotel London. During your stay, you're just a quick walk from Natural History Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Natural History Museum and Kensington High Street
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Montana Hotel London.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Hindi, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 11.95 per person
  • Airport shuttle fee: GBP 90 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GBP 90 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Montana Hotel London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Montana Hotel London
Montana Hotel
Montana London
Montana Excel London
Montana Excel Hotel London
Hotel Montana Excel London, England
Montana Hotel London Hotel
Montana Hotel London London
Montana Hotel London Hotel London

Montana Hotel London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1000 reviews" "
Rating 8 - Good. 402 out of 1000 reviews" "
Rating 6 - Okay. 95 out of 1000 reviews" "
Rating 4 - Poor. 50 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Stayed 1 night in Sep 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Montana hotel
Small narrow room, with small fridge a desk with one chair. Bigger bathroom with bath tub. A bit old fashioned. Tiny elevator. Room was overall clean but I didn’t use the kettle to boil water as it had limescale. Service was good. Just needed a short night stay. Good location
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Lift was quite antiquated, otherwise cannot fault for 2 night stay. Bit noisy traffic wise though cannot be helped
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gilles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine but I did find it a bit overpriced like every hotel for that weekend as Taylor Swift was in London
Stayed 2 nights in Aug 2024

8/10 Good

FUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the Gloucester Road Station. However, the bathroom is quite small. Overall is good.
Stayed 1 night in Aug 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. Good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Craig, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this property, chosen because last year's stay was so good. Excellent staff, great rooms with a fridge!!! 100 metres from the underground and 400metres from the natural museum.
Stayed 3 nights in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had an overall positive experience, earning it a solid 4/5 stars. Pros: Front Desk Staff: The staff at the front desk were incredibly kind and helpful, making check-in and any inquiries a breeze. Room Amenities: Our room was equipped with a fridge, which was very convenient for storing snacks and drinks. Location: The hotel is within walking distance of many attractions and the subway, which made exploring the area incredibly easy. Attached Restaurant: There's an attached restaurant, which is a nice feature. Cons: Dining Room Staff: While the dining room staff was friendly, there was a bit of a language barrier when ordering breakfast. This was a minor inconvenience but something to be aware of if you don’t speak the local language. Elevator: Unfortunately, the elevator was out of order during our stay, requiring us to use steep, narrow stairs to reach our room. I hope this is a temporary issue. Bathroom: We did notice some mold in the bathtub, which was not ideal and should be addressed by the hotel. Laundry Service: Although the hotel advertises a laundry service, it wasn't available. Thankfully, I found a same-day laundry service nearby that offers pickup and delivery, so it worked out in the end. Restaurant: Unfortunately, we couldn't dine at the attached restaurant because they serve several items to which my son is severely allergic. In conclusion, while there were a few hiccups, the positive aspects of this hotel outweigh the neg
Stayed 5 nights in Jul 2024

8/10 Good

Kåre

Friendly staff! 👍 But why not have our own bathroom? This is not a youth hostel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an Indian owned hotel and the breakfast service was impeccable. We had Full English freshly cooked and served to our table. The room was medium size and very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia, Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montana Hotel was exactly what I was looking for in a London hotel. Affordable, clean, great location, next to an underground station. The staff was super friendly and helpful. Rooms were clean. Something to note: they have an elevator. However, for my stay it was not working. It's wise to check with the hotel if you have mobility issues.
Stayed 1 night in Jul 2024

4/10 Poor

Annie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on 30/6/24 with lift out of order. Staff did not help to carry luggage. Staircases too narrow for carrying luggage. Air-conditioning in our room was out of order. Stayed again on 9/7/24 when back from Europe. Lift was still out of order! One staff ONLY HELPED TO CARRY 1 LUGGAGE to the 2nd last flight of stairs!!!!! We had to carry the other 2 pieces of luggage up to 2/F which was 4 flight of steep and narrow stairs!!! When checking out on 10/7, still NO LIFT, NO AIR-CONDITIONING & we had to carry all luggage down by ourselves! What kind of hotel is MONTANA!!!! Will never stay at MONTANA again!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Annie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on 30/6 & 9/7 during our trip and were absolutely disappointed. Don’t understand why there were so many “good reviews”. Below are our findings: 1) No staff carry luggage to our room: We stayed on 30/6 and was told that the lift as out of order and might take a few days. Though our rooms on 2/F., the staircases were very narrow. Yet we had to climb several flights of stair with our luggage to the rooms as no staff offered to help to carry them!!!!! 2) Lousy Air-conditioning: Our rooms on the 2/F was basically no air-conditioning. In these rainy days when the temperature was high, the rooms were just like melting pots!!! A fan was in one of our rooms meant that the problem was an usual issue. On our stay on 9/7, the above problems, viz. no lift, bad air-conditioning continued AFTER 10 days. On 9/7, one staff said he could ONLY HELP to carry ONE luggage though we have 3!!!! When he reached the 2nd last flight of stairs, he just left the luggage there, leaving us to carry the ONE luggage he “helped” to our room!!!!! What kind of “hospitality service” was that? The air-conditioning was worst than 30/6! The hotel said technician had fixed it, but it wasn’t. We had to get a fan to help ventilation at last! Will NEVER STAY at MONTANA again!!!!!!!!
Stayed 1 night in Jul 2024

4/10 Poor

Robert P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of service for my entire stay. Air conditioning did not work in my room. The hotel is old and the building is sagging, the floor of my room was not level and sagged, as well as the door frame to the room, it was on an angle from the sagging. The room is dated and suffers from years of wear and tear. I would not stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Judy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Unfortunately their elevator was broken and I am 71 and had 2 large suitcases that each weighed more than 50 pounds each. So they carried them up to my room for me which was very nice of them as well as changed my room to a lower floor to assist me.
Stayed 3 nights in Jul 2024

8/10 Good

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean however I was on the 4th floor and the lift was out of order. Good job I am a fit 68 year old as there were quite a few steps to climb. My room was at the front of the property and was a bit noisy due to the busy crossroads would ask for a room at back of property if I stayed again. The room amd bathroom wet first class however.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Booked this room in a last minute pinch. Small room but doable for one person, outdated and super small sized bathroom. Shower was rusty and dirty, shower head has virtually no pressure and barely worked. Great location to travel around with tube stop a block away, would recommend if all you need is a place to lie your head at night.
Stayed 1 night in Jun 2024

6/10 Okay

Laurie Claire

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was out of order during our stay… and apparently was for WEEKS prior to our visit (per other reviews I’ve seen). Yet, porter help was only available from about 9-6 pm. They suggested we have their staff bring our luggage down the late afternoon before our very early departure!! We were 4 women over 65 finishing 2 weeks abroad, so we had heavy luggage to move. The AC unit was substandard - set at 19c (66F) but was never really below 72-73. (The only cool place was near your head in the bed.). I expected a tight room and it was! Staff tried to be helpful, but always deferred to the day staff/maintenance., so AC never was fixed.
Stayed 4 nights in Jun 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice staff, breakfast was good. The elevator was broken, so we had to carry our bags up to a 3rd floor room with no offer of help from the staff.....
Stayed 2 nights in Jun 2024