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Montana Hotel London

3.0 star property

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Photo gallery for Montana Hotel London

Property entrance
Bar (on property)
Classic Triple Room | Minibar, in-room safe, desk, iron/ironing board
Property amenity
Family Room | Minibar, in-room safe, desk, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
67/69 Gloucester Road, Kensington, London, England, SW7 4PG
  • Natural History Museum
    ‪6 min walk‬
  • Royal Albert Hall
    ‪14 min walk‬
  • Hyde Park
    ‪16 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Economy Single Room, Shared Bathroom

Economy Single Room, Shared Bathroom | Minibar, in-room safe, desk, iron/ironing board

Economy Single Room, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, iron/ironing board

Classic Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, iron/ironing board

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, desk, iron/ironing board

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, iron/ironing board

Classic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Montana Hotel London

Hotel with a 24-hour front desk, a short walk to Natural History Museum
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a TV in a common area are on-site.
Montana Hotel London offers 55 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels.

This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Montana Hotel London. During your stay, you're just a quick walk from Natural History Museum. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Natural History Museum and Imperial College London
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Montana Hotel London.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Hindi, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 11.95 per person
  • Airport shuttle fee: GBP 90 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GBP 90 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Montana Hotel London offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 5 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Montana Hotel London
Montana Hotel
Montana London
Montana Excel London
Montana Excel Hotel London
Hotel Montana Excel London, England
Montana Hotel London Hotel
Montana Hotel London London
Montana Hotel London Hotel London

Montana Hotel London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 424 out of 1001 reviews
Rating 8 - Good. 398 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kirstin

Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping was fantastic. Nice atmosphere.
Stayed 6 nights in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location were excellent. Very pleased I chose this hotel
Stayed 12 nights in Dec 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down and not great.
Looks nice from the outside. Inside was run down. Broken tiles in the bathroom, dodgy loo roll holder that was broken. All a bit grotty.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

8/10 Good

Carolyn

Travelled with family
Great locale for the underground
Stayed 5 nights in Nov 2024

10/10 Excellent

Allan

Stayed 1 night in Nov 2024

10/10 Excellent

adam

Stayed 2 nights in Nov 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator
Stayed 5 nights in Nov 2024

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, staff & service
Affordable hotel in a good location
A nice, functional hotel super close to where I needed to be in IGloucester Rd. Bed fine - I didn't wake up with back ache! - room had a bath (which is a big win for me) Staff were lovely. & it was very affordable. A happy customer.
Stayed 1 night in Nov 2024

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Great location lovely staff
Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2024

2/10 Terrible

Nada

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the property had an 8.2 review rating which is mind boggling. I booked a room last minute and hoped for the best even though the bathroom was shared. It is not clear to me shared amongst how many rooms but clearly many. The bathtub was unclean and I was scared to step in. There were black marks on the sealant. At some point I entered the bathroom when it had just been used to shower and I almost gagged. It was not a pleasant experience at all. I also tried to upgrade but I was told there was no way. It was horrific!
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location across from Tube station with 3 lines. Room was very quiet at night, both windows opened, and the aircon worked. Lots of great restaurants and shops close. Refrigerator in room. Bathroom worn out, but lots of hot water and storage, both there and in bedroom. Very nice, efficient staff, good housekeeping. Bed and pillows clean but very hard. Still, I was tired, and slept well!
Stayed 6 nights in Oct 2024

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, property conditions & facilities
Staff welcome you with a happy, friendly abd helpful welcome. Very handy for the underground.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at the Montana
I visit London pretty frequently but my first time in the Montana. Great location. My flight arrived early morning so I arrived at the hotel early to request they hold my bag until check-in; warm welcome, no problem and was told my bag would go straight to my room when allocated. When I returned at 8pm, I received another warm welcome, reminded my breakfast was included in my rate and was given details of the breakfast location and times. My bag was already in my room as promised. Great start. My room was compact and bijoux but had what I needed. TV worked well although I couldn't get iPlayer to connect, tea and coffee facilities were adequate and the bathroom was a great size. I like that I had the choice of bath or shower. I slept well as the bed was comfortable, no noise from the city and other guests were considerate. My Continental Breakfast in the morning was great with lots of choices including breads, pastries, cheeses, hams, fresh fruits, salads, cereals, yogurts, juices and more I can't remember. I had the option to purchase a selection of cooked breakfasts including Full English, Poached Eggs or Benedict/Royal. Avocado Toast etc. Prices were reasonable too. When I left as my flight was in the evening, I asked to leave my bag which I quickly retrieved when I returned at 5pm. The staff members were so pleasant in every exchange, every welcome was warm. I would definitely stay here again. The location is perfect for LHR connections.
Stayed 1 night in Oct 2024

6/10 Okay

debra

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Reasonable hotel but needs updating.
The staff themselves were polite and very helpful especially when I asked to change rooms having been out in a basement room with a service cupboard area outside the window. Moved straight away to a bigger 3rd floor room but unfortunately although very clean and comfortable the wall on the window side had signs of damp and room smelt musty. Every thing was clean but rooms desperately need updating. Bathrooms look as if they have been done recently. Good price and one of the few hotels that had single rooms available. It was also quiet at night which was a bonus. Would I stay again, probably not unless rooms had been decorated.
Stayed 1 night in Oct 2024

6/10 Okay

Emma

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Why does the bar close before 11.00pm, even for residents? Disappointing!
Stayed 2 nights in Oct 2024

8/10 Good

Markus

Travelled with family
Nice staff, clean. Room below zero with small window but quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

R A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Stayed 1 night in Oct 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Very .nice professional room are very small with shared bathroom which wS very different. Food was delicious with a good cocktail list.
Stayed 4 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. Natural History Museum was a short walk, as was the Victoria and Albert Museum. Close to Gloucester Road train lines. Easy to travel by train to go to theater.
Stayed 4 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Julia

Stayed 1 night in Sep 2024

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