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Novotel London Tower Bridge

4-star property
10 Pepys Street, London, England 09 725 22 184
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4.0 out of 5
Very good!
See all 27 ebookers Reviews

"Excellent location. Good breakfast. Nice bar. Clean and nice Rooms. " More

By a verified traveller on Fri 02 Aug 2019

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Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel London Tower Bridge. During your stay, you're just a quick walk from Tower of London. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy international cuisine while dining at Keepers Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Tower of London and Sky Garden
  • Cats and dogs welcome for a fee

Novotel London Tower Bridge ratings based on 27 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Novotel London Tower Bridge

Everyone (15) Couples (2) Family (8)
3 out of 5
Location to DLR

Posted by on 11 Feb 2023

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Comment from Hotel Management

20 Feb 2023 by Argenis Urdaneta

Dear David,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager

2 out of 5
The room was nice but the windows so thin and old. It was like we had the window open. Noise was so load from the street, cars, people

Posted by on 24 Nov 2020

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Comment from Hotel Management

25 Nov 2020 by Leo

Dear Guest, Thank you for taking time to provide a review about your stay with us. I am glad to hear that the room was nice. However I am sorry to read that there was an issue with the windows . Leonardo - Guest relations

4 out of 5

Posted by on 23 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Giada

Thank you for the super review! Delighted you enjoyed your time with us and hope to welcome you back soon.Kind Regards

5 out of 5
Excellent location. Good breakfast. Nice bar. Clean and nice Rooms.

Posted by on 2 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Giada

Thank you for the excellent review. We're thrilled your time with us was so amazing! At Novotel Tower Bridge we endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience!

5 out of 5

Posted by on 1 Jul 2019

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Comment from Hotel Management

2 Jul 2019 by Giada

Dear Anonymous, Thank you for the great review of our hotel! We are hoping to see you again very soon. Sincerely, Giada Melegoni Guest Relations

3 out of 5
nice location , lack of amenities ,small room, when checked in , staff not very friendly

Posted by on 28 May 2019

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Comment from Hotel Management

15 Jul 2019 by David

Dear Guest, thanks for your review and feedback which is gratefully received. Please accept our apologies for the elements of your stay where we need to improve, please be assured we will focus on addressing and improving in these areas. We hope we can welcome you back again soon to see this. Kind Regards, David

4 out of 5

Posted by on 5 Apr 2024

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Comment from Hotel Management

29 Apr 2024 by Giada

Thank you for your lovely comments, we look forward to welcoming you back again soon very soon.

5 out of 5

Posted by on 25 Oct 2023

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Comment from Hotel Management

20 Nov 2023 by Argenis Urdaneta

Dear Tuomo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager

4 out of 5

Posted by on 13 Sep 2023

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Comment from Hotel Management

4 Oct 2023 by Argenis Urdaneta

Dear Tania,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager

4 out of 5

Posted by on 14 Jul 2023

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Comment from Hotel Management

4 Aug 2023 by Argenis Urdaneta

Dear Sonja,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Argenis UrdanetaFront Office Manager

About the Novotel London Tower Bridge

Location 10 Pepys Street, London, England EC3N 2NU

Property Features

Novotel London Tower Bridge offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Novotel London Tower Bridge. This 4-star London hotel is smoke free.

  • 203 guestrooms or units
  • 7 levels
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Fenchurch Street Station (0.3 km / 0.2 mi)
  • Metro station: Tower Hill Station (0.2 km / 0.1 mi)

Room Amenities

Novotel London Tower Bridge offers 203 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Keepers Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.

Keepers Bar Lounge – This bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 16
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • London Tower Bridge Novotel
  • Novotel Hotel London Tower Bridge
  • Novotel London Tower Bridge
  • London Novotel
  • Novotel London Hotel Bridge
  • Novotel London Tower Bridge England
  • Novotel London Tower Bridge Hotel London
  • Novotel Tower Bridge
  • Novotel London Tower Bridge Hotel
  • Novotel London Tower Bridge Hotel
  • Novotel London Tower Bridge London
  • Novotel London Tower Bridge Hotel London

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.