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OYO London 24 Sussex

3-star property
24 Sussex Gardens, London, England 09 725 22 184
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2.1 out of 5
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Points Of Interest

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room with Bathroom Outside of Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at OYO 24 Sussex, London Paddington, you're just a quick walk from Hyde Park. Free WiFi in public areas and self-parking (surcharge) are available.

  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Hyde Park and Marble Arch

OYO 24 Sussex, London Paddington ratings based on 7 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for OYO 24 Sussex, London Paddington

Everyone (4)
2 out of 5
Room was not cleaned properly, carpet was not vacuumed at all. Room was very hot and there was little ants.

Posted by on 20 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by Ammy

Hi, We truly regret the unpleasant experience you had with us. Request to consider the issue as an off case, as it is one of our highlights. Do give us a chance to host you again and we will strive to keep up with your expectations. Regards, Ammy.

3 out of 5

Posted by on 18 Oct 2019

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Comment from Hotel Management

19 Oct 2019 by Ammy

Hi, We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

2 out of 5
Stay away from this property, it was awful and dirty and very old

Posted by on 6 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Deboshree

Apologies for the inconvenience caused, We've marked a note for the experience you had with us and we’ll put in our best efforts to ensure your next stay is pleasant with us. Wish you a wonderful day ahead :) Regards, Deboshree

2 out of 5
No interest from the staff, poor facilities. Breakfast was very limited

Posted by on 5 Nov 2018

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Comment from Hotel Management

6 Nov 2018 by Ritesh Yadav

Hi Jp, Regret the experience you have gone through. Be assured that issue has been cascaded to our relevant team to ensure that this instance doesn’t reoccur. Regards , Ritesh Yadav

1 out of 5
Die Dusche, da traute ich mich nicht rein. Das Klo hatte ein Leck und tropfte alles voll. Das Fenster war undicht und leckte ebenfalls bei Regen. Tepich war voller Flecken von ausgeleertem "was-auch-immer" und es war auch ein nasser frischer dabei. Staubgesaugt wurde wohl das letzte mal bei der Eröffnung. Flecken an Tapete und Decke. Trotz bestelltem "Englischem Frühstück", gab es nur "Kontinentales". Und nein, ich bin kein Nörgler, es war wirklich so. Wenigstens war das Personal freundlich, änderte jedoch am Zustand der Zimmer wenig.

Posted by on 13 Oct 2019

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Comment from Hotel Management

15 Oct 2019 by Ammy

We are sorry to disappoint you. We want to ensure a genuine and relaxing experience for our guests and this is not what we would want to continue further. Please consider this as an odd incident and we hope this will not impact our opportunity to serve you again. Looking forward to enhancing your experience with us. Regards, Ammy.

2 out of 5

Posted by on 31 Dec 2018

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Comment from Hotel Management

2 Jan 2019 by Ritesh

Hi, Guest! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

3 out of 5
Sehr kleines Zimmer mit ungenügender und ersatzbedürftiger Einrichtung. Aber mwhr oder weniger sauber. Badezimmer sehr klein. Sanitäre Anlagen rostig und alt. Wasser ist nicht abgelaufen in der Dusche... usw. Frühstück: minimal. Nur Beutelkaffee.. Geschirr teilweise schmutzig. Rezeption nur bis 15.00 h besetzt. Dann im Hotel nebenan.

Posted by , from Einsiedeln on 19 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Ritesh Yadav

Hallo Susan, Ich entschuldige mich für die gemachten Erfahrungen und Unannehmlichkeiten. Ihr Feedback wird mir bei der Arbeit helfen auf eine bessere Erfahrung in der Zukunft und ich werde sicherstellen, dass jeder nicht wieder solche Probleme konfrontiert. ich schätze Ihre Zusammenarbeit und Ihr Verständnis in dieser Hinsicht. Habe noch einen schönen Tag. Vielen Dank, Ritesh Yadav

About the OYO London 24 Sussex

Location 24 Sussex Gardens, London, England W2 1UL

Property Features

Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star London hotel is smoke free.

  • 14 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: London Paddington Station (0.7 km / 0.4 mi)
  • Metro station: Edgware Road (Circle Line) Underground Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

OYO 24 Sussex, London Paddington offers 14 accommodations with coffee/tea makers and blackout curtains. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Desk
  • Blackout curtains
  • Heating

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property follows sanitisation practices of CovidClean (Safehotels - global expert)
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Credit card pre-authorization
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Winrose
  • Winrose
  • Winrose Hotel
  • Winrose Hotel London
  • Winrose London
  • Winrose Hotel London, England
  • OYO London 24 Sussex Hotel
  • OYO 24 Sussex Hotel
  • OYO London 24 Sussex Hotel
  • OYO 24 Sussex Hotel
  • OYO 24 Sussex
  • Hotel OYO London 24 Sussex London
  • London OYO London 24 Sussex Hotel
  • Hotel OYO London 24 Sussex
  • OYO London 24 Sussex London
  • Winrose Hotel
  • OYO London 24 Sussex
  • OYO 24 Sussex London Paddington
  • OYO 24 Sussex, London Paddington Hotel
  • OYO 24 Sussex, London Paddington London
  • OYO 24 Sussex, London Paddington Hotel London
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.