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Pullman London St Pancras

4.0 star property

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Breakfast, lunch, dinner served; Modern European cuisine
Fitness facility
Meeting facility
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
100-110 Euston Road, London, England, NW1 2AJ
  • The British Museum
    ‪18 min walk‬
  • St. Paul's Cathedral
    ‪6 min drive‬
  • Big Ben
    ‪7 min drive‬
  • London (LCY-London City)
    ‪42 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 King Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 1 Double Bed, Accessible

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Suite, Terrace | Premium bedding, minibar, in-room safe, desk

The Standard London

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1509)
The price is €286
for 1 room
includes taxes & fees
7 Apr - 8 Apr
The Standard London

About this property

Pullman London St Pancras

Hotel with a 24-hour fitness centre, near The British Museum
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Pullman London St Pancras offers 312 accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

Pullman London St Pancras's great location gets high marks from our customers. During your stay, you're just a quick walk from University College London. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at Golden Arrow, a fine-dining restaurant that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from The British Museum and a few minutes from Camden Markets
Pullman London St Pancras offers its guests a sauna and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 17 meeting rooms. Event space at this hotel measures 9741 square feet (905 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Pullman London St Pancras.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Golden Arrow – This fine-dining restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Bulgarian, Chinese (Mandarin), Czech, English, French, German, Hungarian, Italian, Malay, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: GBP 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Golden Arrow

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 9,741 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

London St Pancras Pullman
Pullman Hotel London St Pancras
Pullman London St Pancras
Accor London St Pancras
Novotel Euston
Pullman London St Pancras Hotel
Novotel London St Pancras Hotel London
Pullman London St Pancras England
Pullman St Pancras Hotel
Pullman St Pancras
Novotel London Euston
Pullman London St Pancras Hotel
Pullman London St Pancras London
Pullman London St Pancras Hotel London

Pullman London St Pancras Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1006 reviews
Rating 8 - Good. 230 out of 1006 reviews
Rating 6 - Okay. 63 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 30 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room for improvement
Front desk was courteous. Breakfast severely overpriced, with poor selections and poor service. (Not comparable to service at another Pullman hotel where I’d stayed in Australia.) Servers were snarky. Also observed the similar treatment of another guest. Staff should be retrained, including the greeter at the entrance.
Stayed 3 nights in Dec 2024

6/10 Okay

Gerhard

Stayed 3 nights in Nov 2024

10/10 Excellent

Lorette e p a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will go there again.
Great location and view, had a great night’s stay and breakfast.
Stayed 1 night in Dec 2024

6/10 Okay

Jian Liang

Liked: Cleanliness, amenities
It was pleasant enough. Tap water was always murky
Stayed 6 nights in Nov 2024

10/10 Excellent

Adesola

Stayed 1 night in Nov 2024

2/10 Terrible

Danielle

Travelled with family
Disliked: Staff & service
Avoid - overpriced & very poor restaurant.
Tyler on reception was great and our experience started really well however the restaurant is terrible. Didn't prioritise us as guests and couldn't fit us in to eat before our theatre trip at 5pm so then we came back to try at 10.30pm to be told it was room service only. The room service menu after 10.30pm is limited to about 6 things which we ordered for the us and the children. We were told we then couldn't order until 11pm so we waited 25 minutes, ordered and then waited over an hour until 00.10 for the most disgusting food I've ever seen to arrive. It wasn't just cold, it was all stone cold. Waited another 25 minutes for a manager to call which didn't happen so we didn't touch it and went to bed very hungry and fed up. I would avoid, there are much much better hotels in London. Overpriced, tired and very poor service.
Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Raven
Lovely hotel , people were friendly Room was nice and the superking bed was fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very festive feel in reception. Rooms were clean and tidy and great location next to Kings X station
Stayed 1 night in Nov 2024

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close by for Eurostar
Fantastic location if catching the Eurostar. Also has heaps of food options close by. I marked the hotel down slightly as there was a bit of mould in the shower and I couldn’t get the aircon to be cool enough. You could open the window though which is a bonus. Very helpful and attentive staff. Would not hesitate to stay again.
Stayed 2 nights in Dec 2024

6/10 Okay

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, the room was not as nice as I was expecting for the $$, the "den" was small couch, table and small TV that was not working.
Stayed 1 night in Nov 2024

10/10 Excellent

OSCAR

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, as always
We always stay at this hotel when we come to London. Always perfect, nothing is too much trouble for the staff, very welcoming. Recommend to everyone.
Stayed 1 night in Nov 2024

10/10 Excellent

angela

Liked: Amenities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Anja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Stayed 1 night in Oct 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, room was quite spacious
Very convenient to the train station and many restaurants and pubs to eat at nearby. Our room was bigger than expected and very clean. The only downside was one of the elevators was broken when we were there so we had to wait almost 10 minutes in the morning to get one. Otherwise our stay was great and would stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central London hotel
Great hotel. Central location and very comfortable beds. Nice buffet style breakfast.
Stayed 1 night in Nov 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accessibility for a manual wheelchair was above average. Staff were friendly and helpful. Very close to Euston and Kings Cross/St Pancras stations. Beds were very comfy.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room with a fold-out couch bed and was told at check-in that this would not accommodate our teenager, so we had to book a second room. We did receive a discount and deluxe adjoining room, but it would have been better to clarify this when the reservation was made.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chu Yan

Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. The heating in our original room wasn't working and the hotel moved us to a new room immediately we reported the fault. The staff were excellent as were the breakfasts. We would absolutely recommend this hotel which is next to the British Library and close to central London and we will definately stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

hyun jeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location walkable to the rail stations. Hotel rooms seem larger than average for London but still not spacious. Has beds that are UK King size (more like US queen), and super comfortable. AC was a bit weak. No bathtub but shower with good water pressure. Overall quiet. Was in 903. Nice staff and there were at least 3 elevators
Stayed 1 night in Oct 2024

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