Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

4.0 star property
VIP Access

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February 2025

Photo gallery for Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Lobby
Exterior
Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk
Exterior
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
97 Great Russell Street, London, England, WC1B 3LB
  • The British Museum
    3 min walk
  • Dominion Theatre
    3 min walk
  • Shaftesbury Theatre
    3 min walk
  • London (LHR-Heathrow)
    53 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Superior Room (Redemption)

  • Sleeps 2
  • 1 King Bed

Room (Individual)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Superior Room (Individual)

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth)

Edwardian London hotel in London City Centre with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) offers 186 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Satellite televisions are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The breakfast at Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) gets high marks from our customers. During your stay, you're just a quick walk from The British Museum. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Scoff and Banter
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Trades Union Congress Building and The Cartoon Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. 8 meeting rooms and limo/town car service are available.

Public spaces have free WiFi. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth).

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Scoff and Banter – This restaurant specialises in British cuisine and serves breakfast and lunch.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 17.50 per day); reservations required; discounts available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Scoff and Banter

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in for prepaid reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 25.00 per person
  • Nearby parking fee: GBP 17.50 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests must contact this property in advance to reserve valet parking (surcharge).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Kenilworth Radisson Edwardian
Radisson Blu Edwardian Kenilworth
Radisson Blu Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London
Radisson Blu Edwardian Kenilworth London
Radisson Edwardian Blu Kenilworth
Radisson Edwardian Kenilworth
Radisson Edwardian Kenilworth Hotel
Radisson Blu Edwardian Kenilworth Hotel London, England
Radisson Blu Edwardian Kenilworth Hotel London England

Radisson Blu Hotel, London Tottenham Court Road (formely Kenilworth) Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1004 reviews" "
Rating 8 - Good. 279 out of 1004 reviews" "
Rating 6 - Okay. 125 out of 1004 reviews" "
Rating 4 - Poor. 82 out of 1004 reviews" "
Rating 2 - Terrible. 73 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Hunter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They are great. Nice staff and quality property. Coming back in March.
Stayed 4 nights in Sep 2024

4/10 Poor

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no hot water for 4 days at this property during my 9 day stay. The hotel was not proactive in telling me about this. One of my colleagues at the hotel had a leak in the ceiling in addition to cold water.
Stayed 7 nights in Sep 2024

8/10 Good

Michelle

Stayed 3 nights in Sep 2024

10/10 Excellent

Kathleen E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with excellent staff, lovely accommodations.
Stayed 3 nights in Sep 2024

6/10 Okay

Lynne

Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a super convenient and safe location. We loved our stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I arrived at 10:30am on a 90 degree day in August (unusually high temp) after flying overnight. The staff recognized that we were badly in need of a shower. Our room was scheduled to be ready in the afternoon so the staff off us a chance to store our luggage and shower in their gym facility in the basement. That was over and above our expectation. Wonderful!
Stayed 4 nights in Aug 2024

6/10 Okay

Andrea

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Frankie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Katherine, Chorley, Lichfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Clean rooms and excellent staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London touring
Very convenient location to the British Museum and the West End.
Stayed 1 night in Sep 2024

6/10 Okay

Lorna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There are no plugs next to the bed which these days is a necessity. I was advised that no rooms in the whole hotel have plugs next to the bed. There were also no plugs next to the mirror. The air conditioning was noisy. Called reception constantly but nobody answered. I expected a lot more for a 4*.
Stayed 1 night in Aug 2024

10/10 Excellent

MASAHIRO

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Corinne

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Gareth

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hot Water
The hotel's location was very convenient. The rooms were clean. If only the plumbing worked, we would give it a high rating. Alas, in a 7 day stay, we had hot water only on the last night. Also the water pressure in the bathroom sink started out weak and eventually weakened to zero. We were told a someone would come to look at it, but no one did, so we asked for a different room and were given one with proper running water in the sink. But no hot water. When we complained that a supposedly 4-star hotel ought to provide hot water, we were told they were working on it and promised we would get a 10% refund on what we paid. We don't believe that 10% is adequate and so far haven't gotten anything. As noted, other than the plumbing, everything was ok, but when you pay for a supposedly 4-star hotel, you expect hot water daily.
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a wonderful stay at the hotel. The staff were incredibly friendly, and the service was fab. The location is perfect, making it easy to explore the area. I’ve already recommended it to friends and family, and I would happily return myself.
Stayed 1 night in Sep 2024

2/10 Terrible

Allan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We had an awful stay at not one but two Radisson Blu properties across the street from each other. The first, Kenilworth, had no hot water the first day we checked in after a full day of travel, so we took cold showers before dinner and theater. It was supposed to be fixed but the following morning, again no hot water, cold shower #2. That afternoon, still no hot water so we asked to be moved across the street. We moved to Tottenham Ct on the second floor, only to discover upon returning that there was no A/C on the entire floor. Mind you no mention from staff upon the change. So we packed up and moved again to the fourth floor where we were promised there would be hot water & A/C... well, it came on for a minute and then shut off with an error message. We had maintenance up to the room three times over the next two days and NEVER got A/C working. So we slept with the single shaft window open and our travel fan. NOT Comfortable. Finally, the bathroom, with no window, had a towel rack heater that no one seemed to be able to turn off, so yes, generating heat in a room without A/C. Oh yes, also the Do Not Disturb light on the door would not turn on... What did the staff do for us? ONLY after us complaining and asking multiple times??? One free breakfast and a round of drinks in the bar!!! Hmm, compensation for a miserable $1,200 three night stay??? I DON'T THINK SO. Never again Radisson...
Stayed 3 nights in Sep 2024

8/10 Good

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. Staff was professional and courteous. Room was clean and tidy. However, I did request 2 beds and there was only 1 in the room. Other than that, the stay was good.
Stayed 1 night in Aug 2024

4/10 Poor

Jay, Wayzata

Travelled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, good location , clean hotel
Stayed 1 night in Aug 2024