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Royal Garden Hotel

5.0 star property
VIP Access

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Photo gallery for Royal Garden Hotel

Premium bedding, in-room safe, desk, laptop workspace
Exterior
Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace
Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace
Indoor wedding

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
2-24 Kensington High Street, London, England, W8 4PT
  • Kensington Palace
    ‪7 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Master Suite

Master Suite | Premium bedding, in-room safe, desk, laptop workspace

Master Suite

  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Deluxe Studio, High Floor

Royal Deluxe Studio, High Floor | Premium bedding, in-room safe, desk, laptop workspace

Royal Deluxe Studio, High Floor

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Deluxe Double

Royal Deluxe Double | Premium bedding, in-room safe, desk, laptop workspace

Royal Deluxe Double

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Garden Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Royal Garden Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Premium bedding, in-room safe, desk, laptop workspace

Park Suite

  • 59 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Double

Premium bedding, in-room safe, desk, laptop workspace

Classic Double

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Deluxe

Premium bedding, in-room safe, desk, laptop workspace

Garden Deluxe

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double

Premium bedding, in-room safe, desk, laptop workspace

Royal Double

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Bathroom | Combined shower/bathtub, rainfall showerhead, designer toiletries

Deluxe Studio

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Twin

Garden Twin | Premium bedding, in-room safe, desk, laptop workspace

Garden Twin

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

The Bailey's Hotel London Kensington

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1983)
The price is €248
for 1 room
includes taxes & fees
25 Mar - 26 Mar
The Bailey's Hotel London Kensington

About this property

Royal Garden Hotel

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli and a 24-hour business centre are on-site.
Royal Garden Hotel offers 394 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. This London hotel provides complimentary wired and wireless Internet access. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the comfortable beds at Royal Garden Hotel. During your stay, you're just a quick walk from Kensington High Street. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and 3 bars/lounges
  • English breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to deep-tissue massages, body scrubs or detox wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a playground and Pilates classes
  • Guests have really good things to say about the accommodation, from the spaciousness and cleanliness to the comfy beds and overall comfort
  • Within a 15-minute walk of Kensington Palace and Hyde Park
  • Airport shuttle service available for a fee
Royal Garden Hotel offers its guests a full-service spa and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Royal Garden Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Royal Garden Hotel has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (GBP 45 per day)
  • Valet parking on site (GBP 45 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 28 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle storage
  • Full-service spa
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 28 per person
  • Airport shuttle fee: GBP 85 per vehicle (one way)
  • Self-parking fee: GBP 45 per day
  • Valet parking fee: GBP 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Royal Garden Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Garden Hotel Royal
Garden Royal
Garden Royal Hotel
Hotel Garden Royal
Hotel Royal Garden
Royal Garden Hotel
Royal Garden Hotel London
Royal Garden London
Royal Hotel Garden
Royal Garden
Royal Garden Hotel London, England
Royal Garden Hotel Hotel
Royal Garden Hotel London
Royal Garden Hotel Hotel London

Royal Garden Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1110 out of 1587 reviews
Rating 8 - Good. 295 out of 1587 reviews
Rating 6 - Okay. 101 out of 1587 reviews
Rating 4 - Poor. 47 out of 1587 reviews
Rating 2 - Terrible. 34 out of 1587 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern, nice area, lots of nice restaurants nearby, 5 minute walk to tube station
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay, service and room was great as normal
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly
Thank you so much for accommodating and facilitating my proposal.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff are friendly, efficient and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff and service level are very good.
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great breakfast and great customer service. Very comfy bed and perfectly clean room and bathroom. My only small issue was the room was very cold and took hours to warm up a little.
Stayed 2 nights in Dec 2024

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible service. This is NOT five star
Service is awful. Couldn’t find our booking, wasn’t allowed to take our own luggage upstairs but waited nearly an hour to brought to the room. Wasn’t told the bar was reservations only so couldn’t get in. Door man watched us 3 times struggle to get to get through the side door due luggage and wind (the main doors were broken throughout our stair). Bath wouldn’t drain when using the shower and the plug handle was smashed off. Bed has a large wooden frame which you hang your legs on as the rooms are so small, no water in the room on the first time. This struggles to be a 4 star. Go elsewhere, we will be.
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, for the first two nights of my four night stay there was loud talking, laughing and banging doors from the room next door which went on until past 1.30am which I reported to management.
Stayed 4 nights in Dec 2024

10/10 Excellent

Aleta, Redding

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Quality of public and private space
Stayed 4 nights in Dec 2024

8/10 Good

fahad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For VIP access, no room upgraded and no late checkout
Stayed 6 nights in Dec 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very convenient location. Was told that I had a room upgrade but it didn’t happen..
Stayed 1 night in Oct 2024

10/10 Excellent

Tayler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely room with a beautiful view. Perfect location to go to Kensington Palace.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard, atlanta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2024

8/10 Good

JULIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fabulous location
amazing location, check in poor, emailed twice in days leading up to arrival to request early check in, got no response. arrived 2 hours before advertised time, told room not ready, came back in an hour, still not ready, had to queue 10 mins before time advised only to be told to come back in 10 minutes. room very clean and comfortable though not nearly as large as pictures suggested
Stayed 3 nights in Nov 2024

10/10 Excellent

Gareth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed in. From start to finish our stay was amazing. The staff were extremely friendly and welcome our children with open arms. Upon arrival they were greeted with 2 teddy bears. Housekeeping was brilliant, the hotel was spotless. Each day our bed was made and the sofa bed our children were sleeping in was made back into a sofa, they even returned in the even to reinstate it as a bed. Fantastic. The breakfast was sublime. Honestly there is nothing bad I can say about this hotel. A special mention to one of the men working in reception with glasses unfortunately I didn’t get his name but he was amazing and extremely friendly, he sat at the concierge desks some days. They even give my children cookies when they were sitting in the lobby with me. I’ve stayed in some amazing 5 star hotels but this has to be up there with the best of them for service. 10/10.
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent stay with staff that were extremely helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities, room comfort
Excellent service at check-in. Bags delivered before I had even made it to the room. Outstanding.
Stayed 1 night in Dec 2024

10/10 Excellent

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Vladimir

Stayed 3 nights in Oct 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alison, MELROSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a good location
Stayed 4 nights in Nov 2024

10/10 Excellent

Rex

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a trip package which included two nights at a high-end hotel. Just two nights in London seemed like a waste so we decided to bookend those 2 nights at a more affordable hotel. This is where the Royal Garden enters the picture. From exiting the taxi, the staff was absolutely delightful. We were quickly checked into our room and our luggage beat us there. My wife is a habitual Lysoller. In our room, she didn’t feel the need to spray anything. It was SPOTLESS. Even the hidden places were clean. At 18:00, while we were at dinner, the staff came and setup the fold away bed for our 9 year old and turned down our king bed. Very nice touch! The complimentary soaps smelled great and actually left me clean and not waxy or oily. The location is very convenient to dining and shopping of all sorts. Even while staying at a hotel twice the price, we were anxious to get back to The Royal Garden.
Stayed 2 nights in Nov 2024

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