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5.0 out of 5

"Enjoyed our stay with kids, very friendly staff. Great breakfast. Will defiantly stay again. " More

By a verified traveller on Mon 19 Aug 2019

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Studio, 1 King Bed with Sofa bed, View (Lounge Space, Waterloo Place View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, View (Lounge Space, Waterloo Place View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, View (Opera Separate Lounge/Dining Space)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sofitel London St James. During your stay, you're just a quick walk from Piccadilly Circus. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free WiFi
  • Enjoy French cuisine while dining at Wild Honey St James
  • English breakfast served daily for a fee
  • Wired Internet in some public areas for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with body scrubs, body wraps or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Regent Street and 3 minutes on foot from Piccadilly Circus
  • Dogs welcome for a fee (restrictions apply)

Sofitel London St James ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel London St James

Everyone (2) Couples (2)
5 out of 5
Enjoyed our stay with kids, very friendly staff. Great breakfast. Will defiantly stay again.

Posted by on 19 Aug 2019

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Comment from Hotel Management

22 Aug 2019 by MPN

Dear guests, Thank you very much for your great feedback. We look forward to welcoming you back. A bientot. Marie-Paule Nowlis General Manager Sofitel London St James

5 out of 5

Good city break in the West End

All good, achieved what we set out to, relax, shop and a couple of shows.

Posted by on 24 Jan 2015

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5 out of 5
Wann immer wir können buchen wir ein Hotel der Unternehmensgruppe Sofitel. Qualität hat seinen Preis ist es aber auch wert.

Posted by on 23 Dec 2022

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Comment from Hotel Management

23 Dec 2022 by Marie-Paule Nowlis, Hoteldirektorin

Bonjour,sehr geehrter Herr,vielen Dank für Ihren Besuch und dass Sie sich die Zeit genommen haben, unser Hotel Sofitel London St James zu bewerten!Wir freuen uns, dass wir Ihren Erwartungen an unsere Hotelgruppe vollständig gerecht werden konnten und wünschen Ihnen ein besinnliches Weihnachtsfest.Gerne würden wir Sie bald wieder bei uns empfangen!Mit freundlichen GrüßenMerci.Marie-Paule Nowlis, Hoteldirektorin

5 out of 5

First class hotel, perfect location

Excellent service, very nice room, very good dinner, all attractions nearby, but still almost tranquil square right outside the front door.

Posted by , from Espoo, Finland on 6 Aug 2018

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Comment from Hotel Management

6 Aug 2018 by Nicolas

Dear Risto, Thank you for letting us know about your delightful experience at Sofitel London St James. We look forward to welcoming you back in our central yet quiet hotel. A bientot. Nicolas Pesty General Manager Sofitel London St James

5 out of 5

Un très bel hôtel

Pros: Le personnel et le cadre
Cons: Aucun
Location: Soho avec ces petites rues commerçantes . Coven Garden avec son marché couvert etc....
C'est un magnifique hôtel et le personnel est très professionnel et très sympathique et de très bon conseil. Il était toujours présent pour nous rendre service. Nous sommes ravis d'avoir passé un excellent séjour dans cet Hôtel. Nous reviendrons lorsque nous retournerons de nouveau à Londres. Nous sommes heureux aussi de voir que ce bâtiment conserve toute sa splendeur autant à l'intérieur qu'à l'extérieur. Bravo à toute l'équipe et merci beaucoup pour tout. Une famille qui a adoré cet hôtel.

Posted by , from Londres on 14 Aug 2016

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Comment from Hotel Management

17 Aug 2016 by Nicolas

Cher Jean-Marc, Quel bonheur de lire votre entire satisfaction quant a votre sejour en famille a l'hotel. Ceci est la meilleure de nos recompenses. A bientot je l'espere. Nicolas Pesty Directeur General Sofitel London St James

Property Features

Sofitel London St James offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business centre, 12 meeting rooms, and limo/town car service. Event space at this hotel measures 6501 square feet (604 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel London St James. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 183 guestrooms or units
  • 6 levels
  • 6501 sq ft of conference space
  • 604 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Charing Cross Station (0.7 km / 0.4 mi)
  • Metro station: Piccadilly Circus Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sofitel London St James offers 183 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets. A pillow menu is available. Cable televisions are provided. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 6:30 AM and 10:30 AM.

Wild Honey St James – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

The Rose Lounge – On-site lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Spa Services

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 60.0 per night.

Pet Policy

  • Pets: GBP 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 22 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 38 per person
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Covered self-parking fee: GBP 60 per day
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel James
  • Sofitel London
  • Sofitel London James
  • Sofitel London St
  • Sofitel London St James
  • Sofitel St
  • Sofitel St James
  • Sofitel St James Hotel
  • Sofitel St James Hotel London
  • St James Sofitel London
  • Accor St James London
  • Sofitel London St James England
  • Sofitel St James London Hotel London
  • Sofitel London St James Hotel
  • London Sofitel St James
  • Sofitel London St James Hotel
  • Sofitel London St James London
  • Sofitel London St James Hotel London

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Historic Hotels of the World.

  • Green Key (Foundation for Environmental Education)

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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