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4.2 out of 5

"Staff friendly and helpful, location is very convenient within walking distance if dont want to take tube or bus to main attractions. Only issues are: ... " More

By a verified traveller on Tue 16 May 2023

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Thistle London Holborn. During your stay, you're just a quick walk from The British Museum. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy a bite to eat at Kingsley Two Brasserie, a brasserie that serves British cuisine
  • Buffet breakfast served daily for a fee
  • Amenities include a business centre, 7 meeting rooms and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Shaftesbury Theatre and 4 minutes on foot from The British Museum

Thistle London Holborn ratings based on 31 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thistle London Holborn

Everyone (18) Couples (10) Family (2)
3 out of 5
Staff friendly and helpful, location is very convenient within walking distance if dont want to take tube or bus to main attractions. Only issues are: - room location, to the front of hotel very noisy (no double glazing on wondows for noise) had to be re-located to back of hotel which had double glazing! - shower was terrible (shower heads need to be changed) in both rooms!

Posted by on 16 May 2023

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Comment from Hotel Management

25 May 2023 by Thistle Holborn

Dear Guest,Thank you for choosing to stay with us and taking the time to share your feedback. We are thrilled to hear that you enjoyed your recent stay with us and that we were able to meet your expectations.We appreciate your kind words and are glad that our property was able to provide you with a comfortable and enjoyable experience. Our team works tirelessly to provide exceptional service and ensure that our guests have a memorable stay, and we are delighted to know that we were successful in doing so for you.It was a pleasure to have you as our guest, and we look forward to welcoming you back for another stay in the near future. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Best regards,Ernest Antwi - Front of House Manager.

5 out of 5
Hotel was nice and quiet. Breakfast was excellent. Our room was good and clean.

Posted by on 23 Nov 2022

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Comment from Hotel Management

27 Nov 2022 by Maria Gallego - Front Office Manager

Dear Liisa, Thank you very much for your feedback regarding your recent stay with us at Thistle Holborn. We always strive to deliver the best experience to our guests and I am pleased to know that you had an enjoyable stay with us. We are looking forward to welcoming you back in the near future. Kind regards,Maria GallegoFront Office Manager

4 out of 5
Perfect location. Lovely breakfast and bar area. Issue with air con quickly fixed.

Posted by on 1 Sep 2021

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Comment from Hotel Management

1 Sep 2021 by Maria Gallego - Front Office Manager

Dear Tiffinee, Thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your experiences with us. I will share your great feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. We look forward to welcoming you again next time you will be visiting London. Kind regards, Maria Gallego Front Office Manager

4 out of 5
The location of the hotel was perfect for me. I have visited the hotel often. The staff was polite and helpful.

Posted by on 10 Feb 2020

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Comment from Hotel Management

11 Feb 2020 by Ruben Molledo

Dear Guest, I trust my response finds you well. First and foremost, thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your experience with us. We take great pride in delivering outstanding customer service to all our guests and I am delighted to see our team succeeded on doing so on your recent stay with us! I will share your valuable feedback with our teams, to encourage them to continue delivering an exceptional service to all our guests. Please do not hesitate to come back to the hotel on a future occasion, we will do our best to ensure that your next visit to The Thistle Holborn will be as enjoyable as the last one. We are very much looking forward to welcoming you again next time you will be visiting London. With my best regards, Ruben Molledo Operations Manager

5 out of 5
Fantastic hotel located within walking distance of the main attraction in London. Easily accessible from the central and northern lines. Rooms were nicely furnished with a lovely shower and it was nice and warm. Highly recommend on a trip to London.

Posted by on 3 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by The Holborn Team

Dear, I trust my response finds you well. First and foremost, thank you so much for choosing The Thistle Holborn whilst staying in London as well as for taking the time to share your experience with us. We take great pride in delivering outstanding customer service to all our guests and I am delighted to see our team succeeded in doing on your recent stay with us! I will share your valuable feedback with our teams, to encourage them to continue delivering exceptional service to all our guests. Please do not hesitate to come back to the hotel on a future occasion, we will do our best to ensure that your next visit to The Thistle Holborn will be as enjoyable as the last one. We are very much looking forward to welcoming you again next time you will be visiting London. With my best regards, The Holborn Team

5 out of 5

Posted by on 23 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Sinan Onbasi - Front of House Manager

Thank you for your review.

5 out of 5
Very modern and centrally located. Easy access to underground and theatre which was reason for stay.

Posted by on 30 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by Sinan Onbasi- Front of House Manager

Dear SN Thank you very much for your nice review.

3 out of 5
Air conditioning unit didn’t work on the hottest day of the year

Posted by on 26 Jul 2019

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Comment from Hotel Management

29 Jul 2019 by Tolga

Dear Valued Guest, First of all; I would like to thank you for choosing the Thistle Holborn - The Kingsley Hotel for your recent stay in London. Also I appreciate for taking your time to make us aware of your experience, your feedback is highly valued. Direct or indirect, we encourage our guests to share their experience with us. Here at the Thistle Holborn - The Kingsley Hotel, we are committed to providing our guests with the highest quality service, immaculate facilities, and accommodating environment to ensure their stay is enjoyable. I sincerely regret we fell short of our goal in this instance. I would like to extend my sincere apologies for the inconveniences you unfortunately experienced, as a result of malfunctioning air conditioning system in your room. I can appreciate that this must have been frustrating. I have since shared your comments with the hotel's Head Housekeeper and Maintenance Manager to investigate and take a corrective actions. I apologise that your stay was not as enjoyable as it should have been. Again, many thanks for sharing this valuable feedback with us. We hope that we have the pleasure of welcoming you back to the hotel. Kind regards, Tolga Ersen Operations Manager

4 out of 5
Very clean good air conditioning in the rooms. Room was ready early had everything we needed.

Posted by on 1 Jul 2019

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Comment from Hotel Management

1 Jul 2019 by Sinan Onbasi -Front of House Manager

Dear guest, Thank you very much for your nice review. Regards

3 out of 5
Rooms are small and not the cleanest, especially the bathroom, very dated and previous users stray hairs about. Cannot believe a bottle of water is not provided in the room each night. A half eaten room service tray had been left by a neighbouring room in the corridoor, it was there at 3pm Saturday and still there 10.30am Sunday

Posted by on 8 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by tolga

Dear Valued Guest, Thank you for taking the time to post a detailed review of your stay at Thistle Holborn - The Kingsley Hotel. We are very pleased that overall you had an enjoyable stay in our centrally located hotel, but equally disappointed that on this occasion we failed to exceed your expectations. I was disappointed to read that the cleanliness of your room was not up to usual standard and that your stay was effected as a result of this. Please accept our sincere apologies; I have forwarded your comments to our Head Housekeeper to investigate further and review with her team members. We very much appreciate your constructive feedback, and we hope that despite this we may one day have the pleasure of welcoming you to the hotel, when we may have the opportunity to your faith in Thistle Holborn-The Kingsley Kind regards, Tolga Ersen Operations Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available. WiFi is free in public spaces. The business-friendly Thistle London Holborn also features multilingual staff, coffee/tea in common area, and laundry facilities. This Edwardian London hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 6 levels
  • Conference rooms
  • Built in 1989
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Tottenham Court Road Station (0.8 km / 0.5 mi)
  • Metro station: Holborn Underground Station (0.4 km / 0.2 mi)

Room Amenities

Thistle London Holborn offers 129 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Luxury bedding
  • Combined shower/bath
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Kingsley Two Brasserie – This brasserie specialises in British cuisine and serves breakfast, lunch, dinner and light fare.

Kingsley Bar – This bar only serves light fare. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards. Cash is not accepted.

  • Staffed front desk
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No lifts
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kingsley Hotel
  • Kingsley Hotel London
  • Kingsley London
  • Thistle Holborn Kingsley Hotel
  • Thistle Holborn Kingsley
  • The Kingsley By Thistle Hotel London
  • Kingsley By Thistle London
  • Kingsley By Thistle Hotel London
  • Thistle Holborn Kingsley Hotel London
  • Thistle Holborn Kingsley London
  • Thistle Holborn
  • Thistle London Holborn Hotel
  • Thistle London Holborn London
  • Thistle London Holborn Hotel London
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