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The Tower Hotel

4.0 star property

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Photo gallery for The Tower Hotel

Exterior
2 bars/lounges
2 restaurants, lunch, dinner served; local and international cuisine
Outdoor banquet area
Outdoor banquet area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
St Katharine's Way, London, England, E1W 1LD
  • Tower of London
    ‪2 min walk‬
  • Tower Bridge
    ‪3 min walk‬
  • The Shard
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Sleeper Double Room

Sleeper Double Room | Premium bedding, in-room safe, desk, laptop workspace

Sleeper Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Limited View

Standard Twin Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Limited View

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, with Bridge View

Standard Twin Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room, with Bridge View

  • 16 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, with Bridge View

Standard Double Room, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room, with Bridge View

  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room | Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double, with Bridge View

Executive Double, with Bridge View | Premium bedding, in-room safe, desk, laptop workspace

Executive Double, with Bridge View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, laptop workspace

Family Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Limited View

Standard Double Limited View | Premium bedding, in-room safe, desk, laptop workspace

Standard Double Limited View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Tower Hotel

Hotel with 2 restaurants, steps from Tower of London
2 restaurants, 2 bars/lounges and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and a business centre are on-site. Housekeeping is available on request.
The Tower Hotel offers 801 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The sightseeing around The Tower Hotel gets high marks from our customers. During your stay, you're just a quick walk from Tower of London. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy local and international cuisine at Vicinity, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the low noise level, comfy beds and cleanliness
  • Steps from Tower of London and Tower Bridge
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and 18 meeting rooms.

Public spaces have free WiFi. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly The Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Vicinity – This restaurant specialises in local and international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
VU from the Tower – This brasserie specialises in British cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lawn – This bar only serves light fare. Open selected days.
Starbucks – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (GBP 29 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 22 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Starbucks
  • The Lawn
  • Vicinity
  • VU from the Tower

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Terrace

Accessibility

  • No lift
  • Thin carpet in room

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 22 per person
  • Covered self-parking fee: GBP 29 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Guoman hotel Tower
hotel Tower Guoman
Tower Guoman
Tower Guoman hotel
Tower Guoman hotel London
Tower Guoman London
Tower hotel Guoman
Tower Hotel London
Tower Hotel
The Tower Hotel London
The Tower London, England
London The Tower
The Tower Hotel Hotel
The Tower Hotel London
The Tower Hotel Hotel London

The Tower Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3410 out of 7245 reviews
Rating 8 - Good. 2052 out of 7245 reviews
Rating 6 - Okay. 1022 out of 7245 reviews
Rating 4 - Poor. 447 out of 7245 reviews
Rating 2 - Terrible. 314 out of 7245 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is simply fascinating, what a view!
Stayed 3 nights in Mar 2025

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent hotel and great location for London. The best views of tower bridge. Rooms are now a little tired a could do with a face lift. Still very good but just tired. Breakfast is good. Staff very friendly. Clean, tidy. Plenty of restaurants in and around. Again, best view of the tower bridge you will ever have. Still a good 4 star but rooms are getting past their prime.
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Stayed 3 nights in Nov 2024

10/10 Excellent

Johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was great. We were able to to check in early
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Xmas get away. Pleasently surprised
Rather apprehensive of what hotel.would be like due to reviews. However arrived and smooth booking in. Had rang a few weeks before to ask if it would be possible for a twin room due to change in circumstances. Told it would be at the discretion of staff on arrival. We were late arriving so I didn't expect it to have been carried out. Very surprised. Twin room with a fantastic bridge view. The room it self is very much like a Travelodge/premier inn. You are paying for the bridge view. We also discovered that this wasn't best location for our travel itinerary. However if you are visiting Tower bridge, tower of life ndon and HMS Belfast so close. We had food just across the bridge in weather spoons be aware noisy and watch for bag snatches and phones especially . Security in pub though. On departure I enquired about the mini bar/fridge and told it was complimentary and we could go back to the room if we wanted and take what we wanted. (Wish we had known earlier as a can of coke was £2.50+. Must have been 4 cans and 2 bottles of water. Also when you are looking for tea facilities they are in a cupboard bit on view. An expresso maker is on the dressing table . Can't really fault the hotel staff. Seemed friendly, did witness alot of disgrunpled people though arguing with staff. We enjoyed our stay.
Stayed 1 night in Dec 2024

8/10 Good

Kavitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daily cleaning of the room could be stepped up as I observed that hair left on the toilet flooring was not cleaned up thoroughly. Replenishment of the mini bar was not consistent. Changing of the towels could be better, sometimes, not a full set was given. A change of bath robes were not given.
Stayed 10 nights in Dec 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was absolutely incredible. We loved opening the window and seeing the tower bridge. This hotel is clean, the staff was wonderful and accommodating, and we liked the bar overlooking the bridge and river. Their drinks were strong and decently priced.
Stayed 2 nights in Dec 2024

6/10 Okay

amrit

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Anya

Stayed 1 night in Dec 2024

8/10 Good

Shelley

Stayed 1 night in Dec 2024

6/10 Okay

Leigh

Stayed 1 night in Dec 2024

10/10 Excellent

daneille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London trip
Excellent hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Travelled with family
Beautiful people and hotel.
Stayed 5 nights in Dec 2024

8/10 Good

BINIAM

Stayed 4 nights in Dec 2024

6/10 Okay

Angelo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Problem with television
My stay was ok. It would have been better if the front desk cared at all about helping me with the malfunctioning TV. I called the front desk 3 times to get help with the television and no one helped me.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sajith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know how this hotel got a 4-star rating, because the rooms are literally unlivable. It's the dirtiest hotel I've ever stayed. Phone in the room doesn’t work and I had to go all the way down to the reception, wait in the check-in queue (its crowdy all the time due to the location of the hotel) and the tell the how bad their housekeeping is. Everyday, everytime housekeeping is missing something. Some days they forgot to provide toilet roles, some days no floor tower, some days they forget to refill the bath shower gel and hand soap. And for everything, you have to go all the way down to the receptionist to complain because the phone doesn't work. And yes you can't even dial the emergency hotlone from the phone because it doesn't work. So be careful when you stay in this hotel, because if in case if you need emergency medical assistance, you can't call the hotline. From the very firest day I checked in, I i formed Expedia that I can't live in this garbage and asked them to escalate and refund my monry so that I can move to a different hotel, but still Expedia didn't get back to me either. So don't expect help from abyone if you stay in this hotel. If you prefer the view, walk tot he hotel entrance, its a public place, take photos of the bridge, and then stay in a different hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Ewa Iwona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If London...that only in the Tower Hotel
Very friendly and nice service hosted by professional and very kind staff. We spend a 4 nights during Christmas and it was all amazing and very comfortable. Thank you so much.
Stayed 4 nights in Dec 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
House keeping staff were good but when we booked in we were places in a very small room with no tea and coffee etc we were staying 4 nights and booked in July so we were disappointed that we would have to pay £65 extra a night just to get what we booked for Toilet blocked a few times And staff looked tired and fed up I get it they don’t want to be there but we’ve done 30 Christmas working in the nhs
Stayed 4 nights in Dec 2024

6/10 Okay

BINIAM

Travelled with family
The rooms need maintenance, and the room service not good, not clean very well even they don’t check if the soap is finished and not refill or change when it finished, the towel also need to change
Stayed 1 night in Dec 2024