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Whiteleaf Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Whiteleaf Hotel

Property entrance
Exterior
Lobby sitting area
Reception
Individually furnished, free WiFi

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
66-68 Inverness Terrace, London, England, W2 3LB
  • Queensway
    2 min walk
  • Kensington Gardens
    4 min walk
  • Kensington Palace
    12 min walk
  • London (LHR-Heathrow)
    42 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room | Individually furnished, free WiFi

Superior Twin Room

  • 15.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Individually furnished, free WiFi

Standard Quadruple Room

  • 16.00 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Individually furnished, free WiFi

Standard Single Room, Ensuite

  • 10.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | Individually furnished, free WiFi

Superior Triple Room

  • 15.00 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Basic Single Room, Shared Bathroom

Basic Single Room, Shared Bathroom | Individually furnished, free WiFi

Basic Single Room, Shared Bathroom

  • 8.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Individually furnished, free WiFi

Standard Double Room

  • 15.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually furnished, free WiFi

Standard Twin Room

  • 15.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Individually furnished, free WiFi

Standard Triple Room

  • 15.00 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Front of property
The Princess Hotel – St Pancras Hotel Group
Free WiFi
Parking available
Housekeeping
24/7 front desk
4.0 out of 5, Very good, (964)
The price is €247
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Princess Hotel – St Pancras Hotel Group

About this property

Whiteleaf Hotel

Hotel with a 24-hour front desk, a short walk to Kensington Gardens
Along with a restaurant, this smoke-free hotel has coffee/tea in a common area and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-in and tour/ticket assistance. Limited housekeeping is available.
Whiteleaf Hotel offers 30 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Guests can surf the web using complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is provided on a limited basis.
During your stay at Whiteleaf Hotel, you're just a quick walk from Kensington Gardens. You'll find features such as free WiFi in public areas, plus a restaurant and concierge services.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Kensington Gardens and 14 minutes on foot from Hyde Park
There's a restaurant on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Whiteleaf Hotel.

This 3-star London hotel is smoke free.

Whiteleaf Hotel has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (limited availability)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Whiteleaf
Whiteleaf Hotel
Whiteleaf Hotel London
Whiteleaf London
Whiteleaf Hotel London, England
Whiteleaf
Whiteleaf Hotel London England
Whiteleaf Hotel Hotel
Whiteleaf Hotel London
Whiteleaf Hotel Hotel London

Whiteleaf Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 250 reviews" "
Rating 8 - Good. 32 out of 250 reviews" "
Rating 6 - Okay. 65 out of 250 reviews" "
Rating 4 - Poor. 80 out of 250 reviews" "
Rating 2 - Terrible. 61 out of 250 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

2.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appallingly
On arrival at the whiteleaf hotel we found it to be closed down and looking like a building site. The telephone number is invalid and hotels.com were no help at all. We had nowhere to stay and had to find a last minute hotel. We are still trying to get our money back and absolutely disgusted with the lack of customer service aftercare.
Inside the whiteleaf hotel
Stayed 2 nights in May 2021

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Not great
No breakfast as advertised. Generally decor very tied although some evidence of maintenance underway. Mattress wad so far overdue replacement
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing to be like for this property.... even the tube closeness def. is not a + point.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid!
The only good think about this hotel was location, close to tube station, shops and restaurants. With walking distance to Kensington Palace. Rooms were below standards, Room and bathroom were dirty and all you could smell was bleach. In the fridge were damp and juice which must have been there for weeks! Hotel is advertised with breakfast served, when we arrived it turned out that they do not serve breakfast since 6 months! That was the only reason why we picked this hotel. Overall very disappointing stay for the price we have payed. I do not recommend
Stayed 2 nights in Nov 2019

4/10 Poor

Oscar

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

2/10 Terrible

Ala

Stayed 2 nights in Nov 2019

4/10 Poor

Mohamed Isbandi

Disliked: Cleanliness, property conditions & facilities, room comfort
if you looking for budget stay.. thats the place bt if you lookin for comfort..look for other hotel,overall cleanliness was ok..room was small with ensuite toilet.. shower was too small n sometime no hotwater.. not convenience if u bring lots of luggage coz no lift.. stairs all the way.. location was good, near 2 underground station, bayswater n queensway,restaurants open till late.
Stayed 2 nights in Dec 2018

8/10 Good

Daniele, malta

Liked: Cleanliness, staff & service, room comfort
Great
Great location. Reception and breakfast staff very nice. Room was great. Only downfall is that we had no hot water for over 3 nights of our stay.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is filthy, broken shower, no hot water, dirty walls, ripped stair carpets and general disregard. Appalling place... do not book this hotel
Stayed 2 nights in Dec 2018

2/10 Terrible

Stewart

Dirty room , poor check in-you need photo identification which I was not told about before. Breakfast was awful. I will stay with the bigger chains in future
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading
The pictures here on the app where misleading. The room my wife and I stayed in was not in the best condition. The room was not shown in any pictures posted on the app.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I took a single room with shared barhroom. Room was ok, but toilets and shower in a diferent floor. Shower's condition, very poor, small, not clean. I would not recommend this hotel. Paid way too much for what it offers.
Stayed 2 nights in Oct 2018

2/10 Terrible

James, Cambridge

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was supposed to be a superior room, unfortunately tje shower would only allow cold water to flow. After complaining about this 3 days in a row was told, they know theres a problem with the system but can't do anything about it. There was also no maid service, the bed was never made and the tea/coffee was never replenished. Very poor standard hotel.
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired and needs complete renovation
Cheap but wouldnt recommend staying here. Dirty, tired, no hot water, collapsing bed, windows falling apart, mould in bathrooms, damp smell in corridors and room. Best avoided until refurbished.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The room was dusty and very damp
Stayed 1 night in Oct 2018

8/10 Good

Stephen

Liked: Staff & service
Budget Hotel In Great Location
The staff were friendly and helpful, but there was no lift so I could not carry my suitcase up to the third floor. Bayswater is a great location for food, drink and Kensington Gardens!
Stayed 1 night in Oct 2018

6/10 Okay

Yasser

Liked: Cleanliness, room comfort
Convenient, nothing exceptional,
convenient room - however in the basement, not the same room I booked online (the other one looked more spacious and special), wifi interrupts a lot
Stayed 1 night in Oct 2018

6/10 Okay

Clive

Disliked: Property conditions & facilities, room comfort
Ok just for 1 night literally as a base
Was ok just for the one night. Very shabby, curtains hanging off, room was scruffy. Were told that the door key card may not work as batteries on doors needed replacing and the maintenance guy had been called. We were lucky but there were others in the reception that couldn't get in their room!! Beds were extremely uncomfortable and pillows ere virtually non existant.
Stayed 1 night in Dec 2017

8/10 Good

Robin

Liked: Cleanliness, staff & service
WhiteLeaf stop over.
Room was small but adequate for three adults. Bathroom and linen super-clean and fresh, no stains, mould etc. Bed linen clean and fresh. Beds a little hard and pillows thin and not enough. Staff very friendly and helpful. Breakfast was excellent and plenty. Mix of Continental/American/British. On check out we asked to leave our bags and they immediately said yes. We collected it at around 3pm with no issues. If you want a luxury 4/5 star hotel that you can lounge around in, watch TV and ignore the sights of London then don't stay here. Somewhere to sleep have breakfast and spend the days sightseeing then it is a good place. Nearest tube 3/4 minutes walk, Hyde Park several minutes walk and from there Museums, Albert Hall therefore very close and Central London a pleasant walk through the Park as is Buckingham Palace.
Stayed 1 night in Oct 2017

4/10 Poor

michael, nyc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I need a penicillin shot after staying here.
So much terribleness. It’s rundown. Plaster separated from the wall stimuli on the tables. Dirty bathrooms with tons of rust. And the shower didn’t drain. I had to actually stop the shower to avoid it over flowing. When I checked out I sat in the lobby for about 45 minutes planning my day trip and heard 4 people complain about their rooms: 1- no light in the bathroom 2- dirty 3- the best (a literal hole in the ceiling next to the light fixture). Free breakfast and it was scrambled eggs toast etc... not bad at all.
Stayed 1 night in Oct 2017

6/10 Okay

Miriam

Stayed 3 nights in Sep 2017

4/10 Poor

Mike, London

Disliked: Property conditions & facilities
Hotel near Queensway
I object to the fact that although I paid by card in advance, the hotel insisted on photo ID which i had not been warned about and was in any case unnecessary, and then for my credit card details again. I was made to feel like a criminal. The room was pokey and breakfast started too late for me to have any.
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017