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"We rented a suite. It was beyond my expectations. Checkin was fantastic. The hotel is very nice and I would stay there again. The location is perfect for walking around London."

"Fabulous hotel, Very clean. Lovely well-appointed rooms. If you like a good nights sleep its the quietest darkest rooms I have ever stayed in. We had an atrium room. Only downside we found the virtual room keys on our phones a bit temperamental. Breakfast expensive."

"Lifts could do with upgrading given the size of the hotel. Good central location- near Covent Garden, Trafalgar Square and the theatre district. Enjoyed our stay, 3 nights."

"Rooms have been decorated nicely since I last stayed a couple of things to complain one of my suitcases was opened in room nothing taken but someone opened it and check in time loads of people waiting to check in and only one person behind reception it’s a very busy hotel something wrong somewhere ..."

"clean, great location, helpful staff"

"Excellent customer care when I left my passports and valuables in the safe."