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"Property was good, staff above average but even with Premium it was difficult getting reservations in the nice restaurants at normal times."

"Everything was amazing. The only thing we didn’t like was that we had requested two rooms in close proximity and they weren’t ready until 6pm. They said we could have rooms at 3pm, but that they might be in different buildings. All the pools were really cold. Also, they said the hotel timeshare presentation ..."

"The property was clean and we felt safe. Everything was close when walking there. So that was a plus. Dinning options could be better. The majority of the staff could be more upbeat as well. Although there were a few that exceeded our expectations."

"We loved all the animals! We saw coatimundi, agouti, deer you could pet, monkeys, and soooo many iguanas! They have a saltwater pool that's adult only that connects to the ocean so there are fish swimming in it with you. You can snorkel in there or just look down and see them. They have a show every ..."

"We had a wonderful five night stay. The food options were excellent. The swim out pool was a perk and was refreshing to jump in at any time. We participated in an on site activity each day so leaving the property was not necessary. It was nice to have the option of either beach or pool lounging. ..."

"3rd time here and always pleased. Great staff, lots of options on how to spend your day. Amenities, beach, pools, activities. Quiet, yet exciting."