The Cube Hotel Birmingham

4.0 star property

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Photo gallery for The Cube Hotel Birmingham

Exterior
Terrace/patio
Standard Room, Accessible | Premium bedding, Select Comfort beds, minibar, in-room safe
Meeting facility
City view

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
196 Wharfside Street, Birmingham, England, B1 1PR
  • International Convention Centre
    ‪9 min walk‬
  • Utilita Arena Birmingham
    ‪10 min walk‬
  • Bullring & Grand Central
    ‪15 min walk‬
  • Birmingham (BHX)
    ‪31 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Cube Hotel Birmingham

Hotel with a rooftop terrace, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and conference space.
The Cube Hotel Birmingham offers 52 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Cube Hotel Birmingham. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Mailbox and 9 minutes on foot from International Convention Centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Cube Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Marco Pierre White – This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 22 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 18.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Things to do

  • Designer stores
  • Shopping centre

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.95 for adults and from GBP 12.95 for children
  • Nearby parking fee: GBP 22 per day (1640 ft away)
  • Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hotel Indigo
Hotel Indigo Birmingham
Indigo Birmingham

The Cube Hotel Birmingham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 326 out of 792 reviews
Rating 8 - Good. 207 out of 792 reviews
Rating 6 - Okay. 118 out of 792 reviews
Rating 4 - Poor. 67 out of 792 reviews
Rating 2 - Terrible. 74 out of 792 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Although the hotel is OK the room was freezing cold. When asking to get the heating sorted we were given a tiny electric heater. We also resorted to puting the bathroom towel rail on and leave the door open. After reading up on recent reviews it seems as this has been a problem for some time! There were cracked tiles on the entrance to the bathroom which needed avoiding in bare feet. We were still asked to give a £50 security fee! We should be getting a refund! Despite that the bed was comfortable and would recommend the breakfast but was a bit pricey.
Stayed 1 night in Jan 2025

6/10 Okay

nathan

Liked: Cleanliness, staff & service
Cold stay
Room with a view was a very nice room. But it was just to cold for us as the heating in the room had broke and was replaced by plug in heaters.
Stayed 1 night in Jan 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Matt

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The heating wasnt working, when reported to reception they couldn't offer another room or a heater. They recommended another hotel, it was too late for us to do that. The shower plug was blocked, reulting in the tray fillingcabd overflowing onto the bathroom floor
Stayed 1 night in Dec 2024

4/10 Poor

Beverley

Stayed 1 night in Dec 2024

4/10 Poor

Amir

Travelled with partner
Disliked: Amenities, property conditions & facilities
We paid for a superior room, upon arrival the bed was slanted, you could feel every spring in the mattress coming through, no heating in the room, heating not working, shower was cold in the evening, definitely not a superior room!!! I would be ashamed to be advertising this as a superior room!! Definitely will not book this hotel again!!
Stayed 1 night in Dec 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024

2/10 Terrible

Jack

Disliked: Cleanliness, property conditions & facilities, room comfort
Let down by broken heating and smelly drains!
On arrival the hotel room seemed fine and clean, despite having to wait quite a long time due to one lift being out of service. Unfortunately when we returned to our room at midnight, the smell of drains was horrendous, I can only assume this was because we left the sink plug open which wasn’t on arrival. Also the room AIRCON was broken it was absolutely freezing. The staff did bring us a very small oil radiator which warmed the room slightly by 7am. We contemplated leaving and going home or finding another hotel which we definitely would have had it not been so late. We had to sleep fully clothed, with a robe on that was in the room. The next day the reception staff was apologetic and had even complained about being so cold themselves, they offered a 20% discount but I will be seeking a full one.. I think it’s appalling that staff are having to work in such cold conditions. The hotel is obviously in need of some maintenance. It’s a shame as the location and bar, etc and even the rooms are nice other than this. Given the circumstances, I feel my stay did not meet the standards I expected from The Cube. I would appreciate it if you could address these issues and provide full compensation for the inconvenience caused.
Stayed 1 night in Dec 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very friendly staff. Great breakfast. However the hotel could use some investment. Carpets and furnishings are starting to look a little shabby. But still a good place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Chosen for my daughter’s graduation at the University Of Birmingham and for the onsite restaurant to celebrate afterwards. -Main issue is parking. I have 2 elderly parents who both have a blue badge but parking is abysmal and we struggled with that. -Only 1 lift was working which was an issue (1mobility scooter etc), so we had to wait long times to navigate floors as walking not an option. -No heating in hotel. Not a problem for us but my parents found it cold despite being given portable heaters. -Our balcony room was lovely but sadly above the bed was a collection of contact lenses on the ceiling where previous occupants have “flicked” them up. In conclusion, it’s a lovely hotel but there were issues that took the shine of what was a lovely break away.
Stayed 1 night in Dec 2024

8/10 Good

Mr

Liked: Cleanliness, staff & service, room comfort
Good overall stay
Good stay. Great breakfast with good service.
Stayed 1 night in Dec 2024

4/10 Poor

Jenny

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

gary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
No parking at hotel Bed had massive dip in (2036) Paint on wall peeling off Shower tiles not on properly Terrible room & experience
Stayed 1 night in Dec 2024

6/10 Okay

Sian

Liked: Cleanliness, property conditions & facilities, room comfort
Was disappointed that we could only have breakfast up until 830 due to maintenance taking place. It was a rush in the morning. The hotel was nice and the bed was comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Sewage smell and tired rooms!
We stayed at the cube through a recommendation from friends but we were thoroughly disappointed. The room had good views of Birmingham but the smell of sewage in the room was horrific. The room itself was tired with bits falling off and cracks everywhere. The cleanliness of the bathroom was ok for our use but wouldn’t use the shower as it was dirty. Overall, it was ok but we won’t be going back.
Stayed 1 night in Nov 2024

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing location for Utilita Are a & the centre.
Stayed 1 night in Nov 2024

4/10 Poor

Kay

Stayed 2 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Liked: Staff & service
Seen better days
Stayed 1 night in Nov 2024

6/10 Okay

Jayne

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the Greatest Stay
It wasn’t great. The carpets throughout are really dirty with stains all over them especially outside our room on the 23rd floor. There is no air conditioning or it’s not working so it was so hot in the room. The staff on reception have no idea what they’re doing. The breakfast on the 25th floor was good but at £18.95 it should be.
Stayed 1 night in Nov 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024