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Crowne Plaza Liverpool City Centre by IHG

4.0 star property

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Photo gallery for Crowne Plaza Liverpool City Centre by IHG

Fitness facility
Bar (on property)
Exterior
Point of interest
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
2 St. Nicholas Place, Liverpool, England, L31 QW
  • Liverpool Pier Head Ferry Terminal
    ‪4 min walk‬
  • Liverpool ONE
    ‪10 min walk‬
  • Cavern Club
    ‪11 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Club lounge access, River View

Premium Room, 1 King Bed, Club lounge access, River View | Egyptian cotton sheets, premium bedding, in-room safe, desk

Premium Room, 1 King Bed, Club lounge access, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed (Waterfront View)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (Waterfront View)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Room, 2 Double Beds (Waterfront View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Liver Building View)

Suite, 1 Bedroom (Liver Building View) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom (Liver Building View)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

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Bar (on property)

The Municipal Hotel Liverpool - MGallery

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  • Spa
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  • Free WiFi
4.5 out of 5, Wonderful, (562)
The price is €139
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Municipal Hotel Liverpool - MGallery

About this property

Crowne Plaza Liverpool City Centre by IHG

Hotel with 2 restaurants, a quick walk to Liverpool Pier Head Ferry Terminal
Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Crowne Plaza Liverpool City Centre by IHG offers 159 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers. This Liverpool hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Our customers tell us that they can't get enough of the breakfast at Crowne Plaza Liverpool City Centre by IHG. During your stay, you're just a quick walk from Liverpool Pier Head Ferry Terminal. Features include free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the area's walkability
  • Just a 4-minute walk from Liverpool Pier Head Ferry Terminal and 10 minutes on foot from Liverpool ONE
Crowne Plaza Liverpool City Centre by IHG offers its guests a kids' pool, an indoor pool, a health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A sauna, a terrace, and concierge services are also featured at the business-friendly Crowne Plaza Liverpool City Centre by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Liverpool hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Plaza Brasserie – This brasserie serves breakfast, lunch and dinner. A children's menu is available.
The Lounge – This café specialises in British cuisine and serves brunch, lunch, dinner and light fare. Open daily.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 12 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Plaza Brasserie
  • The Lounge

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.00 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 19.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Liverpool
Crowne Plaza Liverpool
Liverpool Crowne Plaza
Crowne Plaza Liverpool Hotel Liverpool
Crowne Plaza Liverpool Hotel
Crowne Plaza Liverpool City Centre Hotel
Liverpool Crowne Plaza

Crowne Plaza Liverpool City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 56 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice hotel, staff very helpful and seemed always happy to help, really good breakfast. Only stayed 1 night but will definitely visit again.
Stayed 1 night in Dec 2024

8/10 Good

Sharron

Stayed 2 nights in Oct 2024

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly and well positioned.
Stayed 1 night in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Room was great, spacious. The bathroom was modern, but for the price we paid expected things to be perfect. Unfortunately, it was looking a bit dated and tired, especially the pine door. Also the grouting around the bath looked shabby and poorly done. These things need updating and freshening up. We did have a problem with getting the shower to work next morning, so unable to shower. We were pushed for time, so decided not to ask for assistance and went straight for breakfast. We mentioned on check out and it was dealt with to our satisfaction. Breakfast was self service, except for tea/coffee, plenty of choice of hot and cold items and was nicely cooked. Tip for the hotel, get rid of the old dated telephones in the rooms. Not in keeping with the decor!!
Stayed 1 night in Dec 2024

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
This is my second stay here because it was so good the first time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allowed to check in paper work even though we arrived at 10.30am. Left the luggage. Went out and did some shopping cam back around 12.30pm. Got our room key and put all our shopping in the room and went out again. Check out very quick this morning
Stayed 1 night in Dec 2024

4/10 Poor

FELIX

Disliked: Staff & service
Stayed 3 nights in Nov 2024

8/10 Good

David A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found the shower unit too complex to use and the hot water was not hot enough. But the bed was very comfy, and the room was a very good size.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Erika, Waco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with family and kids. The hotel was a good option. The facility was clean and the service was great. It is located in the city centre and there are a lot of things near by that you can reach by walking. We had breakfast one day and the food was good. The pool was really fun for my kids and the hot tub very relaxing. One thing to note for families is that the pools is ok, but the code of conduct was a bit strict for kids. My kids understood the rules and still had fun.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Nia

Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous time
Great stay check in really swift room fab clean the room we vooked also gave us access to the club room. Which allowed you to have tea coffee soft drinks snacks anytime. Between 5-7 you could have a good selection of alcoholic drinks and hot snacks which was a nice surprise
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, amazing staff. Thanks for a great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel and excellent value for money. Lots of little extra thrown in to make that stay extra special
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I booked here. Very convenient and close to Beatles' things to do/see. Staff is very nice and attentive.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jodie

Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Lovely lobby but rooms nothing special
First impressions when I walked in were good - huge lobby, smart and polite greeter at the door, friendly check-in (check-in was very quick). However, i had paid extra for a room upgrade to executive level and when i arrived at the room, struggled to see what that extra money actually paid for? Room was ok...but no different to a standard Holiday Inn room. Ive had bigger rooms in a Premier Inn to be honest. Bathroom had started to look a little dated/in need of uplift. The only difference i could see for my extra money, was that I got 2 free cans of coke and a kit-kat. However, i did get entrance to their "special lounge" in the lobby which had free drinks and some buffet food. But didnt really use that, as it was always very busy and noisy when i tried it - prefered the quiet & space of the standard lounge. Also, after a long trip, i wanted to use the pool and hot tub, but it was full of kids both times i tried. Shame, it looked nice. I probably wouldnt visit again, would try somewhere cheaper/more value for money. Lovely, friendly staff though!
Stayed 1 night in Nov 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Firstly, we stay here because of the parking. It’s not multi storey, maybe a tad cramped, but because it’s on-site, easily accessible. The staff are great, polite and professional. The hotel is about a 10 minute walk to Liverpool One which again is a huge plus, but I suppose my main issue is that unlike other similar chains, basics like a fridge in the room are not provided, I would also suggest the bathrooms are very tight with slightly fatigued fittings! . Would I stay here again, yes I would as the positives outweigh the negatives.
Stayed 2 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Jean

Travelled with family
Very nice
Stayed 1 night in Nov 2024

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