DoubleTree by Hilton London Heathrow Airport

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Dates

April 2025

May 2025

King Deluxe Room, 1 King Bed | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Gym
Room service
Parking available

Explore the area

745 Bath Road, Cranford, Hounslow, England, TW5 9QE

Stockley Park
‪5 min drive‬
Royal Botanic Gardens, Kew
‪11 min drive‬
Twickenham Stadium
‪11 min drive‬
London (LHR-Heathrow)
‪10 min drive‬

Room options

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room, 2 Single Beds

Sleeps 4
2 Single Beds

Twin Guest Room

23 sq m
Sleeps 2
2 Single Beds

Twin Room, Accessible

23 sq m
Sleeps 2
2 Single Beds

Superior Room, 1 King Bed with Sofa bed

Sleeps 3
1 King Bed and 1 Double Sofa Bed

Queen Room , 1 Queen Bed

23 sq m
Sleeps 3
1 Queen Bed and 1 Single Sofa Bed

Queen Deluxe, 1 Queen Bed

26 sq m
Sleeps 3
1 Queen Bed and 1 Single Sofa Bed

King Deluxe Room, 1 King Bed

28 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed

King Room , 1 King bed

23 sq m
Sleeps 2
1 King Bed

Junior Suite, 1 King Bed (Presidential)

28 sq m
Sleeps 4
1 King Bed

Similar properties

Pet-friendly
Free WiFi
Restaurant
Air conditioning

for 1 room

includes taxes & fees

5 Apr - 6 Apr

About this property

Hotel in Hounslow with 24-hour fitness centre and 24-hour front desk

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre.

DoubleTree by Hilton London Heathrow Airport offers 200 accommodations with laptop-compatible safes and a safe. LED televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Hounslow hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London Heathrow Airport. During your stay, you'll be close to Twickenham Stadium. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

Free WiFi
Enjoy international cuisine while dining at Brasserie
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
14 minutes by car from Windsor Castle and 11 minutes from Royal Botanic Gardens, Kew
Airport shuttle service available for a fee

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at DoubleTree by Hilton London Heathrow Airport. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

This 4-star Hounslow hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Brasserie – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.

24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Hindi, Italian, Polish, Portuguese, Russian, Slovak, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times
Parking on site (GBP 15 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: GBP 17 per person
A bar/lounge
A restaurant
Snack bar/deli

Restaurants on site

Brasserie

Things to do

24-hour gym

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

3,240 square feet of conference space
7 meeting rooms
Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Bathroom emergency pull cord
Grab bar near toilet
Handrails in stairways
Lift
Low-height electrical sockets in bathroom
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

40-inch LED TV

Food and drink

24-hour room service

Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board
Laptop-compatible safe
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 17.00 per person
Airport shuttle fee: GBP 6.80 per person (one way)
Self-parking fee: GBP 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Heathrow Airport

DoubleTree Hilton London Heathrow Airport

DoubleTree Hilton London Hotel Heathrow Airport

DoubleTree Hilton London Heathrow Airport Hotel

DoubleTree by Hilton London Heathrow Airport Hotel

DoubleTree by Hilton London Heathrow Airport Hounslow

DoubleTree by Hilton London Heathrow Airport Hotel Hounslow

DoubleTree by Hilton London Heathrow Airport Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

John

11 Dec 2024

As it happens we did not stay at the Double Tree property but were moved to the Terminal 5 Hilton. We have not real complaints except for the fact that the food was very expensive (although it was good too). Thank you.

Stayed 1 night in Dec 2024

8/10 Good

Hector

2 Dec 2024

Liked: Staff & service

Stayed 1 night in Sep 2024

8/10 Good

Mamuna, Fairfield

21 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Shakira

Travelled with group

20 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Surroundings not so good

Stayed 1 night in Aug 2024

8/10 Good

Tunji

20 Nov 2024

Stayed 2 nights in Oct 2024

2/10 Terrible

WILLARD

17 Nov 2024

This prop

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

14 Nov 2024

Great stay - very comfortable.

Stayed 1 night in Nov 2024

10/10 Excellent

Renea

10 Nov 2024

Stayed 1 night in Oct 2024

8/10 Good

Christopher

Travelled with family and small children

10 Nov 2024

Liked: Cleanliness, staff & service, amenities

Hotel moved me to an alternative hotel near T5 and informed me via a message through Expedia. Not as convenient having arrived at T2 and cost me quite a lot extra for a taxi when travelling with a small child. Too much faff to get to T5 and then the hotel on the hotel hoppa buses. The hotel I ended up staying in was perfectly adequate.

Stayed 1 night in Nov 2024

10/10 Excellent

Milagros

Travelled with family

4 Nov 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is good

Stayed 1 night in Oct 2024

8/10 Good

Navin

3 Nov 2024

Stayed 1 night in Jul 2024

4/10 Poor

Caroline

Travelled with family

1 Nov 2024

Disliked: Staff & service

We were extremely rushed during check in. Shuttle service was a big reason we booked this hotel and did not realize how much it would cost us. We were under the impression it was included. We should have taken an Uber or taxi with the 2 of us, as the cost per person had added up. I would recommend this hotel mention the specific cost when providing times for the shuttle.

Stayed 1 night in Oct 2024

6/10 Okay

Christian

1 Nov 2024

Stayed 2 nights in Oct 2024

8/10 Good

Krista

30 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family

29 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Judi

27 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with family

27 Oct 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Mind the shower!!

I fell in the shower because the tub was like an ice skating rink. No bath mat available but afterwords it did say beware not to slip and go ask front desk for a mat. So they are aware it’s a problem but haven’t really solved it. Luckily I didn’t rebreak my ribs from two months ago. Hotel staff very unfriendly as well.

Stayed 1 night in Oct 2024

6/10 Okay

Vinay Kant

23 Oct 2024

Average hotel

Poorly maintained, the bathroom sink drain faulty. The AC temperature control light was very bright and disturbing. Overall very average hotel.

Stayed 1 night in Oct 2024

10/10 Excellent

Christiancito

23 Oct 2024

Stayed 1 night in Oct 2024

4/10 Poor

Deborah A

22 Oct 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

Very disappointed that no shuttle service to Terminal 4 Heathrow. Ad said shuttle service to airport. It did not say “except terminal 4”!

Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family

22 Oct 2024

Liked: Cleanliness, amenities

Everything was perfect. The property, the hospitality and the food were delicious!!!

Stayed 2 nights in Oct 2024

10/10 Excellent

SATWINDER

Travelled with family

20 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was comfortable. The breakfast was delicious as usual

Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine

18 Oct 2024

Stayed 1 night in Oct 2024

10/10 Excellent

christian

18 Oct 2024

Stayed 1 night in Oct 2024

6/10 Okay

Siobhan

15 Oct 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I would not recommend staying here. The hotel is very outdated and the staff were all very rude. The meals were below average in the restaurant but we didn’t feel safe walking in the area to find another option. We walked to the tescos across the street and came across some very suspicious people which made us feel very uncomfortable. I couldn’t wait to leave.

Stayed 2 nights in Sep 2024