The International Hotel

3.5 star property

Choose dates to view prices

Photo gallery for The International Hotel

Exterior
Lobby lounge
Aerial view
Aerial view
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
Marsh Wall, London, England, E14 9SJ
  • Tower of London
    ‪7 min drive‬
  • Tower Bridge
    ‪7 min drive‬
  • O2 Arena
    ‪11 min drive‬
  • London (LCY-London City)
    ‪15 min drive‬

Room options

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room (without Window)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Single Beds

Standard Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

The International Hotel

Hotel with 2 restaurants, near Thames River
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk. Housekeeping is available on request.
The International Hotel offers 601 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The International Hotel's good location gets good marks from our customers. During your stay, you'll be within walking distance of Thames River. Enjoy features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Regional cuisine while dining at Jennys
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a lift and coffee/tea in a common area
  • Guests speak favourably about the value of their stay and the comfortable guestrooms
  • Just a 1-minute drive from Thames River and 7 minutes from Tower of London
  • Pets welcome for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The International Hotel also features coffee/tea in common area, concierge services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Jennys – This restaurant specialises in Regional cuisine and serves breakfast and dinner.
The Pizzeria – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Jennys
  • The Pizzeria

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

The International Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 502 out of 2098 reviews
Rating 8 - Good. 440 out of 2098 reviews
Rating 6 - Okay. 410 out of 2098 reviews
Rating 4 - Poor. 329 out of 2098 reviews
Rating 2 - Terrible. 417 out of 2098 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Vitor

Stayed 4 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2024

8/10 Good

Kealan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Josh

Liked: Staff & service

8/10 Good

Hassan

Travelled with family
Liked: Staff & service
Plenty of potential, but outdated hotel needing updating and a proper clean in the room.
Stayed 1 night in Dec 2024

2/10 Terrible

Shazia

Stayed 1 night in Dec 2024

10/10 Excellent

Garry

Stayed 1 night in Dec 2024

4/10 Poor

Rajwinder

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily Rose

Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

David

Stayed 1 night in Dec 2024

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel,cannot fault at all,food,drink, comfort,it has it all,been there many times,and will be going there again soon
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely and the room was ok , but the duvet was very thin and hardly went over the edge of the bed. It also was a very cold night and the heating did not work and there was no blankets
Stayed 1 night in Dec 2024

2/10 Terrible

Supriya

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No water in the room charging for water also No welcoming no proper information of room i stayed underground no wifi no connection .
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Awful Hotel ever stay in London
During 3 weeks stay. 1) No room cleaning, and received complaints by receptionist about floor condition. Each day needs to go down collect towels and toilet rolls. 2) be requested change room with no sense excuses, even it extended reservation a week in advance. 3) final week treated costumers extremely not friendly. In total, this was most terrible experience stay hotel in London.
Stayed 6 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Reception took a long time and did not mention anything like breakfast times, departure time, stairs, lift etc. Breakfast was the main problem, I heard and witnessed several fights between guests and waiters or waiters and other waiters, there was shouting and yelling, banging of utensils and furniture. This happened on both days making breakfast very stressful especially on the second day when one argument verged on becoming physical.
Stayed 2 nights in Dec 2024

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities
Hotel itself was fine only issue was i booked a double room and ended up in a twin, i checked in at nearly midnight so by the time i went to the room i wanted to go to bed. When i told the same lady who checked me in on my departure, her response was wasn't the 2 beds pushed together? Bizarre to say the least!
Stayed 1 night in Dec 2024

8/10 Good

ebiakpo john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Zeshan

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
They had two single beds but in picture was a double bed, room too cold
Stayed 1 night in Dec 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
This was my 10th (or more) visit to this hotel just this year. To be honest, I have always chosen this property for its affordable pricing and convenient location for my travel needs. However, I was never particularly impressed by the service, which I found to be below basic standards. To my surprise, things have significantly improved during my recent stay, and for the better. The new reception staff were excellent, showcasing politeness and exceptional service. I regret not catching their names, but I would like to highlight two individuals: the gentleman who checked me in was extremely polite and patient, and the next day, a young Persian boy handled my request for a late checkout with exceptional courtesy and professionalism. Something has clearly changed for the better at this hotel. Whatever you’ve done, please continue! I now have many more reasons to return to this property, beyond its reasonable pricing.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, I will definitely come to this hotel again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024