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Royal Station Hotel

3.0 star property
VIP Access

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Photo gallery for Royal Station Hotel

Restaurant
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board
Front of property – evening/night
Point of interest
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1007)
The price is €94
for 1 room
includes taxes & fees
21 Apr - 22 Apr
County Hotel & County Aparthotel Newcastle

About this property

Royal Station Hotel

Eco-certified hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
Royal Station Hotel offers 145 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Royal Station Hotel's great location. During your stay, you're just a quick walk from Bigg Market. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Within a 15-minute walk of St. James' Park and Northumbria University
Royal Station Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The eco-certified Royal Station Hotel also features concierge services, dry cleaning/laundry services, and room service (during limited hours). You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Empire Bistro – On-site restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered parking on site (GBP 19.50 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • Uncovered self-parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 713 out of 1582 reviews
Rating 8 - Good. 503 out of 1582 reviews
Rating 6 - Okay. 203 out of 1582 reviews
Rating 4 - Poor. 101 out of 1582 reviews
Rating 2 - Terrible. 62 out of 1582 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was tucked away on the fifth floor in a small room. The shower was broken and the room needs redecorating.
Stayed 2 nights in Jan 2025

6/10 Okay

Mitchell

Business traveller
Stayed 4 nights in Nov 2024

8/10 Good

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Great location to central station and attractions....
Stayed 1 night in Jan 2025

6/10 Okay

Bethalie

Liked: Staff & service
The hotel is right next to the railway station and very convenient for access to restaurants and shops. The staff were courteous and generally very helpful. The room was also very spacious. However, I got the impression that the place is in great need of updating and maintenance. We were put in rooms near the roof, where there were several flights of stairs to deal with after getting out of the lift. This made accessing the room with heavy luggage tricky. Also, the floor had flaking plaster on the walls and stained carpets. I'm afraid I won't stay there again, despite the well-trained staff and nice breakfast.
Stayed 4 nights in Dec 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and professional. Room fine for a short stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

URSULA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average stay in a hotel that looked beautiful.
Excellent location. Spa disappointment as you have to walk up/downstairs, where people have walked with shoes on in bare feet and in between facilities on wet slippy floor. Pool small and cold. However very nice staff. Hotel looks beautiful reception area, but rooms dated but were a good price. Noisy outside area in middle of night at front hotel rooms.
Stayed 2 nights in Jan 2025

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Average stay.
Bed and bathroom clean but due old building and single glazed windows my room was cold and drafty when i arrived. No heating on so i put radiator on when i arrived and kept it on all night which helped. Also due to windows there was ALOT of noise from outside, including music from bars nearby, drunk people shouting and traffic noise. Shower was a dribble and had to stand against the wall to get under warer and have a shower.
Stayed 1 night in Jan 2025

8/10 Good

Saira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Got a lovley superior room. Was nice warm and cosy.
Stayed 1 night in Jan 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean room, comfortable bed. Slight problem in that the gas supply was playing up, so the rooms were on the cool side and breakfast was limited. Great location, right in the centre.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Large pleasant hotel. Staff very good and Christmas decorations very nice on the eye. Small room very basic however, absolute steal for the price we paid. Well done!
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Grace

Stayed 1 night in Dec 2024

8/10 Good

MAUREEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, strange room layout.
The chain on the door came straight off as it was attached to a lump of wood and wedged in the door slot, this wasn’t ideal with a 4 year old escapologist so made us all uneasy for the night. The hotel was clean, the location is great, parking wasn’t a problem at all, checking staff were helpful, only other issue was the upstairs then downstairs to get to the room as the layout is strange. But this was a trial run for next years Newcastle trip so overall I’d say a solid 7/10
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean bed was comfortable would recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the hotel itself. Can benefit with Lighting Upgrades especially along the hallways
Stayed 2 nights in Dec 2024

2/10 Terrible

Beverley

Disappointed
Booked in the morning of arrival expecting all the amenities and nothing to say they weren’t available ,was trying to phone the hotel for an hour before arrival with no answer to enquire about parking , receptionist was surly and uninterested , asked about the pleasure facilities the reason for choosing that hotel , we arrived at 4pm and were told it closed at 5pm but you can’t get in after 4:30 so would have no time to use it , we called the pleasure club from the room and he said 5:30 but it was closed as they’d had a power cut ! Not mentioned online or at reception The room was tired and dirty around the furniture , there was stains on the quilt , the bed was comfortable but there was a lot of music noise coming from the main road , bar staff was lovely really friendly , and so where the security staff really are a credit to the hotel very polite and chatty , I’m very disappointed that this was supposed to be a relaxing night between Christmas and newyear and just ended up disappointing and irritating I’d like a refund as we didn’t get the service we paid for and unapologetic reception staff left a lot to be desired
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
It's a brilliant location but no measures are taken to prevent the rumbustious noise from the Newcastle night life towards which our room was facing. No secondary double glazing or similar. Hence, we had a very, very poor night's sleep.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 1 night in Dec 2024

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I really wouldn’t know where to start but I was pleased to leave … awful dark gloomy room, pool wasn’t on which was the main reason for booking with my 5yrs old granddaughter… bath wouldn’t empty and plug release came off in my hand … dust everywhere just disappointed was hoping for a lovely night and not what we got
Stayed 1 night in Dec 2024

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