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The Randolph Hotel Oxford, a Graduate by Hilton

5.0 star property

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Photo gallery for The Randolph Hotel Oxford, a Graduate by Hilton

Reception
Exterior
Breakfast, lunch, dinner served; British cuisine
Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Breakfast, lunch, dinner served; British cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Beaumont Street, Oxford, England, OX1 2LN
  • University of Oxford
    ‪1 min walk‬
  • New Theatre Oxford
    ‪3 min walk‬
  • Oxford Castle
    ‪8 min walk‬
  • Oxford (OXF)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Randolph Suite)

Suite, 1 King Bed (Randolph Suite) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed (Randolph Suite)

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, City View

  • City view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, View

Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed, View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Oxford Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Oxford Suite)

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room, 1 King Bed, Connecting Rooms

  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area | Flat-screen TV

Royal Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Single Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

The Randolph Hotel Oxford, a Graduate by Hilton

Luxury hotel with full-service spa and bars/lounges
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and spa services.
The Randolph Hotel Oxford, a Graduate by Hilton offers 151 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness at the Randolph. Services include facials and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us they can't get enough of The Randolph Hotel Oxford, a Graduate by Hilton's great location. During your stay, you're just a quick walk from University of Oxford. Free WiFi in public areas, 2 bars and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at The Alice Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to facials, massages or manicures and pedicures at Wellness at the Randolph
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from University of Oxford and 13 minutes on foot from Thames River
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Randolph Hotel Oxford, a Graduate by Hilton offers its guests a full-service spa and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 5592 square feet (520 square metres) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury The Randolph Hotel Oxford, a Graduate by Hilton. For a fee, parking is available.

This 5-star Oxford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Alice Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
The Morse Bar – On-site cocktail bar. Open daily.
The Drawing Room – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Japanese, Latvian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 48 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Alice Restaurant
  • The Drawing Room
  • The Morse Bar

Things to do

  • Free bicycle rentals
  • Full-service spa

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,592 square feet of conference space
  • 7 meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (95 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for GBP 50 per night.
  • Cots (infant beds) are available for GBP 50 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 26 per person
  • Valet parking fee: GBP 48 per night
  • Pet fee: GBP 60 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 50 per night
  • Rollaway bed fee: GBP 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Macdonald Randolph
Macdonald Hotel Randolph
Macdonald Randolph
Macdonald Randolph Hotel
Macdonald Randolph Hotel Oxford
Macdonald Randolph Oxford
Randolph Hotel
Randolph Macdonald
Randolph Macdonald Hotel
Randolph Hotel Oxford
The Randolph Hotel
Macdonald Randolph Hotel
The Randolph Hotel by Graduate Hotels
The Randolph Hotel Oxford a Graduate by Hilton
The Randolph Hotel Oxford, a Graduate by Hilton Hotel
The Randolph Hotel Oxford, a Graduate by Hilton Oxford
The Randolph Hotel Oxford, a Graduate by Hilton Hotel Oxford

The Randolph Hotel Oxford, a Graduate by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 391 out of 613 reviews
Rating 8 - Good. 119 out of 613 reviews
Rating 6 - Okay. 60 out of 613 reviews
Rating 4 - Poor. 21 out of 613 reviews
Rating 2 - Terrible. 22 out of 613 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MICHAEL, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and traditional building. Loved our stay!
Stayed 3 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeously appointed old fashioned hotel right in the middle of Oxford. The staff is exceptionally responsive and welcoming, and our rooms were comfortable and pretty. My favorite part of the exoerience was the fireside bar—the perfect spot for a warm drink after a day of walking.
Stayed 3 nights in Jan 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Oscar Wilde bedroom decor was surprising yet pleasant. The bed was exceptionally comfortable resulting in an excellent nights sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel, but service needs improvement.

The Randolph is ideally located in the centre of Oxford, with everything being in walkable distance. The rooms are clean, comfortable and quiet. The service, sadly, didn’t match the hotel’s offering. Many staff members came across as unwilling to help, and even tried moving our party from areas, having been told to sit there by other staff members.
Stayed 2 nights in Jan 2025

6/10 Okay

Eugene

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Have stayed here several times. Like the hotel and service. This stay, several issues with heating system. Appreciated responsiveness of team and adjustments upon check-out.
Stayed 2 nights in Jan 2025

8/10 Good

Anna, Islip

Travelled with family
Liked: Cleanliness, staff & service
My kids and I stayed here for one night as a bit of research now that we’ve moved into the area, so we can see which hotels to suggest to friends. The building is very impressive but it’s a bit too old school for me, and could do to modernise a bit. The bar area is very small and situated near the front door. The food in the restaurant was delicious but the service was a little slow. We switched rooms because the heating wasn’t working properly, but this was all done very quickly and efficiently and we actually ended up in a nicer room. Compared to other 5 star hotels in the area, amenities in the bedrooms were a bit disappointing. So, whilst we enjoyed our stay, I wouldn’t recommend the hotel to friends staying in the area. Sorry!
Stayed 1 night in Jan 2025

10/10 Excellent

Emily, Charlottesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lounge and dining areas. Rooms are very cozy and comfortable. Would definitely return!
Stayed 1 night in Jan 2025

8/10 Good

ALAN

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with partner
Breakfast was barely warm ! Shower was messy with rubber mat inside and bath mat out! Long walk from lift to shower. No coat hanging in restaurant area for outside clothing
Stayed 2 nights in Dec 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and food were excellent. Slightly disappointed with room and facilities for the price
Stayed 2 nights in Dec 2024

6/10 Okay

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fittings and furnishings weren't up to standard in our room. Broken tap, peeling fabric on lamp. Room was far too hot.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Katy

Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Show weekend in Oxford

Excellent location in Oxford Staff well appointed and professional Definitely recommend
Stayed 2 nights in Dec 2024

4/10 Poor

David

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Alla

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Initial impression of the Randolph Oxford was good, albeit the double room was very small even for single occupancy. My experience in the bar was good with the staff making me feel comfortable and welcome. However on the day of departure things went from bad to terrible. I arrived for breakfast at around 9:45, when asking for white coffee they brought black, no milk/cream, no sweetener. I had to ask again for these. The door to the buffet was closed and locked at 10:00am sharp, I would have thought in a 5* hotel guests would have some additional time to complete breakfast, it appears that if you arrive 1 minute before breakfast closes, you have exactly 1 minute to complete your breakfast. I believe that someone had access to my room while I was out the previous evening or during breakfast as personal property had disappeared from the room. The staff on duty & management could provide no CCTV of the corridors or confirm when my room was accessed. In short they provided no support or explanation as to what had happened. They promised a follow up call but none has been received. I find it extraordinary that the hotel could not provide details on who/when my room was accessed. I am just glad that I left to valuable items, only personal items, in my room while I was out.

8/10 Good

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, but…

Everything was excellent apart from a couple of annoying things. Breakfast was buffet style, food was tasty but not piping hot, coffee was the same! Didn’t spoil our trip just a little frustrating! Parking expensive £48 per day at hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect from beginning to end. Excellent staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic hotel in Oxford

Second time we stay at the Randolph. Mahesh in the front desk was wonderful. Very professional and helpful. The first night there was an issue with the water temperatura and pressure but the engineering department worked very fast to fix it. My thanks to engineering, it is a team you rarely see, but it is a very important department, especially in an older hotel such as the Randolph.
Stayed 4 nights in Nov 2024

4/10 Poor

David

Stayed 1 night in Nov 2024

10/10 Excellent

Kirsten M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

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