ibis Southampton Centre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Southampton Centre

Exterior
Exterior
Reception
Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Leisure World
    5 min walk
  • Mayflower Theatre
    10 min walk
  • Old City Walls
    10 min walk
  • Southampton (SOU)
    9 min drive

Room options

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 969 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 10 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ka Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little surprised that there is no air conditioner. Fortunately it was not too hot on my days even in August. Staffs are excellent. Would stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are hot, no air con
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service
Great cost performance
Stayed 1 night in Aug 2024

4/10 Poor

Toby

Travelled with group
Disliked: Cleanliness
I was very disappointed with this hotel as i have stayed in Ibis properties begore. The rooms erre dirty and needs an upgrade. The carpet was filthy and the tubshower was not safe. No handrails in tub. Friends and i stayed for just one night as we were catching a cruise ship. There are many other hotels close to cruise terminsl that i would stay at if cruising out of southampton again.
Stayed 1 night in Jul 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room available on check in
Booked a room a few months before the visit, and checked in online when promted. When we arrived around 10pm after a day of travel, there was no room for us. Terrible service, which is not expected from a well known and trusted chain like this. They just want to take your money, and not provide the service.
Stayed 1 night in Aug 2024

10/10 Excellent

Bret

Stayed 1 night in Aug 2024

6/10 Okay

Zoltan

Travelled with family
Liked: Cleanliness, staff & service
Outdated all around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything.reception and bar friendly but basic rooms
Stayed 1 night in Aug 2024

8/10 Good

Carmel

Liked: Cleanliness
LOCATION
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Convenient for cruisers
Stayed 1 night in Aug 2024

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was literally falling apart. White powder around skirting boards, grubby bathroom. Good location for a cruise tho.
Stayed 3 nights in May 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight.
Arrived early and front desk was very friendly and helpful. Stored our luggage, gelped arrange taxi for the morning departure and gave us a layout of the area. Where to get lunch and coffee. Very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Fair to middle
Not a bad place. Feel a little over expensive for tbe qaulity of the place. But a gpod location. Friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fine for a night
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent near cruise ship
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, will stay again
Clean room, convenient location for water to town and cruise terminals. Friendly helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

ivan

Stayed 2 nights in Jul 2024

6/10 Okay

Suzanne

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We was very happy offered us stayed Everything was ok with us 👍
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst hotel
Worst hotel I stayed in. No phone or ac. No outlet I could use. However it was close to the cruise ship.
Stayed 1 night in Aug 2024

6/10 Okay

JENNIFER, Courtice

Travelled with family
Disliked: Cleanliness, amenities
It was only for a night but the rooms are very tiny, and so hot! It would be ok if you could open the windows more but a fan just didn’t cut it.
Stayed 1 night in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good! Only problem it was a hot night only one window opened the air conditioning was a waste of time thankfully there was a fan.
Stayed 1 night in Aug 2024