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"Lovely period property. Good location Lacked atmosphere and could do we updating in certain areas " More
27 Feb 2024 by Management Team
Thank you for taking the time to write to us following your experience at the Bath Spa. Please accept our sincere apologies for the inconveniences caused during your visit and we would like to reassure you that all matters have been investigated and are in the process of being resolved. We pride ourselves in offering the highest quality of standards and I was disappointed to hear that you felt a bit let down by our service.Thank you for having brought your feedback to our attention, I have set up a meeting with all our managers concerned to go through your comments.Once again, please accept our sincere apologies and do not hesitate to contact me directly should you want to discuss your experience further or to book your future stay.Kind regards.
27 Feb 2024 by Management Team
Thank you for taking the time to provide feedback on your recent stay with us. Please accept our sincere apologies for the inconveniences caused during your visit and we would like to reassure you that all matters have been investigated and are in the process of being resolved. We pride ourselves in offering the highest quality of standards and I was disappointed to hear that you felt a bit let down by our service. Thank you for having brought your feedback to our attention, I have set up a meeting with all the relevant Head of Departments to improve our guest journey.I hope to welcome you back to Bath Spa and show you a better experience.Kind regards.
12 Jan 2024 by Management Team
Dear Neil, Thank you for your 5/5 review. We are very pleased to hear you had an enjoyable stay with us this time around. We cannot wait to welcome you back to Bath Spa hopefully very soon. Best Wishes,
Macdonald Bath Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. A health club, a hot tub, and a sauna are also featured at the luxury Macdonald Bath Spa. For a fee, parking is available. This Victorian Bath hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Macdonald Bath Spa offers 131 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and bidets. This Bath hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Vellore Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Regional cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Drawing Room – This bar overlooks the garden. Open daily.
Colonnade Bar & Louge – This bar only serves light fare. Open daily.
Rotunda Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.
An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
Children aged under 14 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Spa has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 8 AM to 11 AM, and 3 PM to 6 PM, and must be accompanied by an adult. Times may vary during school holidays.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
