Comfort Inn Birmingham

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Dates

December 2024

January 2025

Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Overview
Rooms
Location
Policies

Popular amenities

Bar

24/7 front desk

Housekeeping

Free WiFi

Business services

Explore the area

Station Street, Birmingham, England, B5 4DY

The Alexandra Theatre
3 min walk
Birmingham Hippodrome
6 min walk
Birmingham Christmas Market
6 min walk
Birmingham (BHX)
25 min drive

Room options

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

18 sq m
Sleeps 2
1 Double Bed

Standard Single Room, 1 Single Bed

17 sq m
Sleeps 1
1 Single Bed

Standard Room, 2 Single Beds, Non Smoking

Sleeps 2
2 Single Beds

Standard Room, 3 Single Beds, Non Smoking

Sleeps 3
3 Single Beds

Quite Double Room, Non Smoking

Sleeps 2
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Air conditioning

Housekeeping

for 1 night

includes taxes & fees

11 Dec - 12 Dec

About this property

Hotel with a 24-hour front desk, a short walk to The Mailbox

Along with a bar/lounge, this hotel has a snack bar/deli and a business centre. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and express check-in.

Comfort Inn Birmingham offers 40 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a bar and a business centre are available.

Free WiFi
Enjoy drinks at the bar/lounge
Amenities include free newspapers in reception, a front desk safe and a business centre
Within a 10-minute walk of The Mailbox and O2 Academy Birmingham

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Smoking is allowed in designated areas at this Birmingham hotel.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

No on-site parking available

Food and drink

A bar/lounge
Snack bar/deli

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

872 square feet of conference space
Business centre
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

1 building
4 floors
Banquet hall
Built in 1950
Designated smoking areas

Room amenities

Bedroom

Premium bedding
Select Comfort mattress

Bathroom

Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with cable channels

Food and drink

Coffee/tea maker

Desk
Free daily newspapers
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn

Comfort Inn Birmingham

Comfort Inn Hotel Birmingham

Comfort Inn Birmingham Hotel

Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Hotel

Comfort Inn Birmingham Birmingham

Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

6.8

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

8/10 Good

John

Travelled with group

28 Aug 2024

Liked: Cleanliness, staff & service

Well positioned for New Street Railway station, staff friendly and good price. No breakfast available. Clean rooms and bedding.

Stayed 1 night in Aug 2024

10/10 Excellent

Mu'azu

Business traveller

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was good

Stayed 8 nights in Aug 2024

2/10 Terrible

Ahsan

21 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

19 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Staff is very nice, the room was clean and it is 2 min away from the station. However, the matrass& pillow were horrible. It was the first time I could not fall asleep because of that. The entire property needs a refurbishment. I could say it is ok for one night but unfortunately not even that.

Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with family

16 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting family near by

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

13 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

More customer services training needed

This was a mistake. The staff has threatened me and 'try' to physically assault me, byt misses due to being a lit on the heavy side

Stayed 1 night in Aug 2024

10/10 Excellent

Ravi

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent staff, especially Mr. Majid and his Estonian colleague; they were courteous and very helpful. My room, which had a TV snd a coffee/tea service, and the bathroom was very clean and the bed linen crisp and clean. If you are especially a single traveler (as I was) and needing to stay near the New Street railway station (the main one), the Comfort Inn Birmingham is just a few steps away. The hotel sits on the edge of Chinatown, with excellent and reasonably priced Asian fare and low-key pubs. I felt safe, despite some non-threatening panhandling inside the station, which by the way has excellent security.

Stayed 2 nights in Aug 2024

8/10 Good

John, Llanfyllin

6 Aug 2024

Liked: Cleanliness, staff & service

Stayed here a few times very convenient for the train station and in a good geographical area for the city centre. The hotel rooms could do with a face lift but for the money i paid was good value.

Stayed 1 night in Aug 2024

8/10 Good

Kieron

6 Aug 2024

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with group

1 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Basic

Very basic hotel. No luxuries. V convenient for the station.

Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Away for football!

Stayed 2 nights in Apr 2024

6/10 Okay

John

Business traveller

20 Jul 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

This hotel is close to the station, and the rooms are functional but looking pretty tired. The outside of the building looks run down, and the area is a bit run down and noisy at night. The staff are helpful and do their best.

Stayed 2 nights in Jul 2024

4/10 Poor

Jodie

Business traveller

19 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Hotel

Terrible not comfortable room it was a hobbit size room and I'm over 6ft. There was dodgy wiring for TV aerial and the TV did not work. The shower pole for holding the shower head was wobbly. Also expose wire for fire alarm. The hotel did not sell breakfast even though we were sold it through Hotels.com as bed and breakfast. Would never stay at the comfort inn again. And worst still your website will not allow me to add photos.

Stayed 2 nights in Jul 2024

8/10 Good

David

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Oluwayemisi

Business traveller

15 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The only Comfort in Comfort Inn is the crispy clean sheets. Otherwise it is horribly overdue for redecorating. Never again.

Stayed 2 nights in Jul 2024

10/10 Excellent

Arya

11 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s less than two minutes from new street station, I was a little hesitant to book but they were excellent! The rooms were clean, the service was good and the staff was more than accommodating and friendly. The lift is a bit cramped, but other than that it’s pretty good for how cheap it is. Highly Reccomend :)

Stayed 2 nights in Jul 2024

8/10 Good

Tara

9 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Darren

Travelled with group

30 Jun 2024

Disliked: Property conditions & facilities, room comfort

Scruffy and mouldy

The hotel is scruffy and in need of a massive refurbishment. We booked a twin room which had a 3rd bed unexpectedly crammed in. The bathroom smelled of mould and the bedroom smelled fusty. Opening the windows helped but there was lots of noise from the street. The bathroom was like a wet room. There was lots of mould on the window. It’s convenient for New Street Station but that’s about the only good thing about it.

Stayed 2 nights in Jun 2024

8/10 Good

Anne

24 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location for the station.

Right next to Birmingham New Street station so perfect for an overnight stay before catching an early train. Room for clean and comfortable and really good value. Staff were friendly. Lift rather antiquated with the cage door on the ground floor being left open meant I had to struggle down the stairs with my case. Would stay here again,

Stayed 1 night in Jun 2024