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Comfort Inn Birmingham

3.0 star property

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Photo gallery for Comfort Inn Birmingham

Exterior
Exterior
Miscellaneous
Dining
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Business services

Explore the area

Map
Station Street, Birmingham, England, B5 4DY
  • Bullring & Grand Central
    ‪7 min walk‬
  • International Convention Centre
    ‪13 min walk‬
  • Utilita Arena Birmingham
    ‪17 min walk‬
  • Birmingham (BHX)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, Select Comfort beds, individually decorated

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, Select Comfort beds, individually decorated

Standard Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds

View all photos for Quite Double Room, Non Smoking

Quite Double Room, Non Smoking | Premium bedding, Select Comfort beds, individually decorated

Quite Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Ibis Birmingham New Street Station Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (1002)
The price is €69
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Ibis Birmingham New Street Station Hotel

About this property

Comfort Inn Birmingham

Hotel with a 24-hour front desk, a short walk to The Mailbox
Along with a bar/lounge, this hotel has a snack bar/deli and a business centre. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and express check-in.
Comfort Inn Birmingham offers 40 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. Cable televisions are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Birmingham. During your stay, you're just a quick walk from The Mailbox. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 10-minute walk of The Mailbox and Bullring & Grand Central
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 872 square feet (81 square metres) and includes conference space. The business-friendly Comfort Inn Birmingham also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-in.

Smoking is allowed in designated areas at this Birmingham hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Birmingham Comfort Inn
Comfort Inn Birmingham
Comfort Inn Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Hotel Birmingham
Comfort Inn Birmingham Hotel
Comfort Inn Birmingham Birmingham
Comfort Inn Birmingham Hotel Birmingham

Comfort Inn Birmingham Reviews

Reviews

6.8
Rating 10 - Excellent. 166 out of 1000 reviews
Rating 8 - Good. 324 out of 1000 reviews
Rating 6 - Okay. 276 out of 1000 reviews
Rating 4 - Poor. 139 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Mohammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Next to New St station so it's central but hectic
Stayed 1 night in Dec 2024

10/10 Excellent

GRACE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff Cleanliness excellent staff Quite location Walking distance to Birmingham bull open market with variety of fruits and vegetables Good transport and a walking distance to the national express coach
Stayed 2 nights in Jan 2025

10/10 Excellent

Harry

Stayed 1 night in Dec 2024

2/10 Terrible

Yvonne

Disliked: Cleanliness, property conditions & facilities, room comfort
Really dirty and got stuck in the lift and nobody came to help
Stayed 1 night in Dec 2024

4/10 Poor

Arran

Disliked: Cleanliness, property conditions & facilities, room comfort
Bit scanky
Old, dingy, dark tatty room.
Stayed 1 night in Dec 2024

4/10 Poor

Terry

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bed comfy. Inadequate heating so room was cold. No heating in onsuite so very cold. Unable to watch TV as picture kept breaking up. Help was non existent.also no. food available Could not recommend
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Lorna

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very basic but clean
A very last minute booking on a tight budget. The hotel is incredibly basic, but clean and the service was good. I was road side at the hotel, and the window was single glazed and let in a lot of sound and cold. I didn't feel overly safe in the area as a lone female traveller but it is very central. I wouldn't choose to stay again, but if on a tight budget and you don't want any frills, this may meet your requirements. The staff at reception were very friendly and helpful
Stayed 1 night in Dec 2024

4/10 Poor

Ricky

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Amine

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The worst room ever. Not made for human use especially single bed rooms. The bed should be thrown away. Very old moldy, terrible hygiene and insects in the bed. I was counting the hours to leave. Never back there, rather spend the night in the streets
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service
Hotel clean but in process of being repainted. Hotel not in nicest area but very close to bullring and practically opposite grand central station. Car park is a 5 minute walk away and you have to pay daily rate while it is cheaper it still adds to cost. Car park is secure but so secure we couldnt get back in as nobody answered the phone and we had to wait nearly 20 minutes for someone to coming out to get in.
Stayed 2 nights in Nov 2024

8/10 Good

Pietro

Business traveller
Liked: Cleanliness, staff & service, room comfort
Basic, exactly what you pay for
The reviews are too cynical about this place. It's a budget hotel right in front of the station. The friendly staff does the job! Don't expect anything too fancy, but for business purposes it's a catch.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Liked: Staff & service, room comfort
Lovely stay as always apart from having redecorating done throughout whilst still fully operating and we unfortunately had no knowledge of this till we arrived and painters everywhere , plastic on the floor , tape up the walls etc...paint fumes
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The stay for the 2nd time was great Comfortable as always But unfortunately the bathroom wasn’t up to standards 1. The cleaner clearly missed some areas of the bath witch left black hairs over the bath 2.the sink didn’t keep water for a long time 3. The bathroom needs an up grade But overall was a great Stay
Stayed 1 night in Oct 2024

4/10 Poor

Christina

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Convenient to the station and city center,
Stayed 1 night in Oct 2024

6/10 Okay

Gavin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Michelle

Stayed 1 night in Oct 2024

2/10 Terrible

Ken

Stayed 1 night in Oct 2024

6/10 Okay

Keith

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Chancelier

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Leigh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly awful.
Stayed 4 nights in Sep 2024

4/10 Poor

Viviane

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in serious need of updating. The bathroom has mould on the walls, once rolled down the blind would not go back up, there was no heating in the room and hairs left behind by the cleaners. No breakfast facilities but a bar open from noon. Rubbish was left out on the landing which made the corridors smell. Whilst I was on the 4th floor, I could still hear all the raucous from the street: cars revving, people shouting and police sirens. I was there for a conference which was within walking distance but I will stay further away from the city centre and the Comfirt Inn next time. A less than enjoyable stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Kate

Business traveller
Liked: Staff & service
Hiked prices because of an event. Bitten by bed bugs.
Stayed 1 night in Sep 2024

6/10 Okay

Robert

Business traveller, Travelled with partner
Liked: Staff & service
Older part of town. Very close to shopping and train station.
Stayed 2 nights in Sep 2024

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