8/10 Good
Julie
4 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location....
Stayed for two nights, one either end of weeks holiday. We have stayed many times before and it is perfect for the airport terminal, being literally just across the road.
Staff are excellent, Rooms were spacious and clean, however some constructive feedback,I am not a fan of the dual use mirror door to the bathroom, which then becomes the toilet door when in use. It is not a floor to ceiling door and has no sound proofing qualities shall we say! I would also suggest a non slip mat for the bath/shower. The first room had a shower over a bath which was not particularly easy to get into, and the second room had a walk in shower, but both were very slippery when wet. Also check that the built in fridge is switched on. Ours wasn't and we had to throw out some food that we put in there as we didn't realise and there was no signage (front desk advised that they are switched off to save power, but the plug is not easy to access and there was no notice to state this) Food in the restaurant for evening meal was very good but quite expensive, and there was a nice atmosphere both in there and the bar.
Excellent hotel, good value if there is nothing on at NEC, when the prices go up, and using Tesco Clubcard Vouchers towards the cost.
Julie
Stayed 1 night in Dec 2024